They rescued us after we were screwed by another company in town cancelling a service call at the last minute. Came the day I called when it was hot and he fixed our AC unit without overcharge. Explained about the problems with our unit and told us we may want to consider purchasing a new one for next season. Didn’t have to listen to a big sales pitch about selling us a new unit either. felt he was being straightforward and will be using their service for our future needs