Althoff Industries

Have used Althoff for several years now, always professional and great, great service. During my yearly inspection on my a/​c this year the tech not only took care of the a/​c but when he saw water on the floor he checked everything (including my sump pump). I had been ignoring probs with water heater for awhile and did not realize it was because it was leaking! He took care of calling the office and setting up times for a replacement. Everything I needed was completed the next day.

Best service
Highest Quality
Extremely professional
Have an old house but they always find a way to make everything work

Twice now I’ve had a plumber from Althoff come out to fix a problem. Once was to replace a water heater and another to fix a leaky pipe. Both times the job was done quickly and professionally.
I have seen their HVAC work done at my place of employment and that is great as well. I would recommend them. They take the time to explain what needs to be done as well as any options.

The most honest company out there, It doesn’t get any better. Jim serviced our home for many years, when he left the company, I was nervous but Chris was here and great and last week another technician.
This company only hires the best.
We started with Althoff when another company said we had a crack in the furnace Althoff said it was a marker for installation purposes, I guess that says it all.
Don’t waste your time with other companies

I don’t give 5 star reviews without good reason. Althoff earned it this time. I needed some electrical installation work. A chandelier to be installed in a foyer with a 16 foot ceiling. Dave from Althoff came to the house right at the scheduled time. He examined the space, the light fixture and offered suggestions on hanging height, bulb wattage and overall setup. His helper arrived shortly later and they proceeded to do the install. Clean, neat, quiet and efficient. He even leveled all the glass shades on the fixture (12 of them!) and installed the bulbs. Quick, clean, highly competent and safe. The only issue with the work was that I did not get a warning about the need for a helper (it is a heavy fixture and two sets of hands was indeed needed). So the price was a bit higher than I was quoted. But in the long run, it was safer with two and quicker.

Althoff was suggested to me by my condo association’s building manager.
The technician arrived about an hour early, which fortunately was fine with my schedule. Max, did a great job: he was attentive, and upfront about everything, though he seemed a bit constrained by company policies.
My biggest complaint and reason that it is doubtful that I will use your services again is the pricing. When presented with the price for services, I did not realize that they did not include the $ 115 service fee for just coming on site.
I required 2 services: replacement of shut off valve and replacement of broken faucet on my kitchen sink. The quote was $ 200+ to replace the valve and $ 450+ to replace the faucet with a new one that I had purchased from home depot.
The cost to replace the valve seemed steep, but at that point I did not have much of a choice as i was without a kitchen sink. I asked whey the faucet replacement was so expensive and i was told there is a set price depending on faucet type. So, I ended up replacing the faucet myself while the technician was on site in under 30 minutes, and i was only charged the normal hourly rate during that time.

Althoffs is as good as it gets. Our technician Alex was well educated on servicing heating and air conditioning units and could explain it to me. Our winter service was set up automatically but a call was made to us by a Customer Service Rep to remind us of the upcoming appointment. The tech arrived a few minutes earlier than the time promised, who does that anymore! I recommend using Althoffs.

Matt was extremely professional, honest and knowledgeable! I would definitely recommend Althoff to anyone in need of services!

We again last week had Althoff’s provide our regular subscribed service contract and as usual it was very professional, but yet allowed for a personal approach by Matt Re our tech. He and the CSR department staff are ALWAYS dependable. We have continued now for decades to be Althoff customers and will continue to be a part of their service community.
Roger, McHenry, IL

Service was timely and Marc was knowledgable.

Althoff had someone out to inspect the A/​C unit, as it was not cooling my condo. They determined there was a small leak in the evaporator coil and suggested replacement of the coil or unit. They added freon and stop leak and scheduled a sales quote for replacement of coil versus unit replacement. Both quotes were outrageous. I called another company to get a quote which came in much less. This company also detected a major leak at the condenser which was the major leak, this was not detected by Althoff. I paid Althoff ~$ 560 which lasted 3 weeks and I barely ran the air conditioner during this time; I still ran out of freon. I paid the second company half of this to inspect and add freon. when I spoke with a manager at Althoff to inform of the issues, he stood by their decision and pricing. I would not use Althoff Industries in the future.

10 degress outside — Commercial heating unit down. Called to make an appointment, and was told they would not come out, because 10 years earlier we had a disagreement with a clerk in their accounting department over a bill. Bill was paid, even though the service was not performed properly. So beware, their accounting clerks decide if you get service or not, so talk to them nicely… or you are out in the cold. (LOL)

Althoff does plumbing work for the association in our downtown Chicago building. They are well respected in the building and do a great job, so I gave them a call when we had a plumbing issue last month. Robert showed up on time, was very professional. He gave a detailed description of the problem and proceeded to fix it. He also had a solution to make routine maintenance easier and prevent recurring issues in the future. While working, Robert laid down a canvas tarp in the work area and neatly put everything back in the cabinet when he was done. I had follow-​up contact from Blake to make sure I was happy with the service. I am extremely satisfied with the work Althoff did and will call them in the future.

Ryan G. made all of the arrangements for us to have our heater looked at-​not broken, just making a loud fan /​motor noise. All the work got done in one week. He already knew the problem from the way I described it on the phone. He sent Jim R. to look at it. Twenty minutes later, Jim knows what is wrong and goes to the truck to order to part. Two days later, Jim is back at the house and installs the new motor in less than one hour. Super polite-​very neat-​wore booties in the house! Highly reputable company and fantastic customer service that I haven’t experience in this day and age. I would recommend them to anyone in the Chicago area.