Chrysler of Culpeper

I had a great experience buying a new Ram 1500 from Jim at Chrysler Culpeper. I love my new truck and getting my prefect truck from their lot to my drive way was easier than any other dealership I have been to.
They were honest and willing to take their time and make sure I understood what I was buying and what the alternatives were. I feel like a got a great price. I their local competition and was repulsed by how aggressive they were when I said I wasn’t ready to buy. Jim wasn’t pushy at all, I got the feeling they just wanted to be happy with my purchase.
I am planning to get all my service done with them and will update my review when I have a noteworthy experience in that department.

Service center was great. They successfully troubleshot and repaired my transmission issue I’ve had on my vehicle since the day I owned it. Fast, reliable, and trustworthy technicians. I will be taking all of my vehicles here for maintenance and inspections. Thanks.

I was interested in the 07 Honda Odyssey EX. We took it out for a test drive. It rode nice. Big chip in the windshield. Car was filthy on the inside. I mean filthy. Never cleaned. Syrup still in the cupholders. Something on the back seat that has been there for a long time. Not even an attempt to clean it. «It was just cleaned, and if you want we can clean it again» Not true. I asked about the timing belt being changed. «These don’t have timing belts, they have timing chains» I’m told. Not true again. They all have timing belts that must be changed. If you don’t know, stop telling untruths. Let’s get beyond that and let’s talk deal. I had my list of competitively priced Odyssey’s that were over a thousand less. Let’s make a deal. «We sure can» We can lower this“Let me go back and check.” Allright I’m thinking. Chipped windshield, filthy, lower prices elsewhere. He comes back. No, can’t do anything. Nothing? What about the famed «processing fee»? I’m required by law to charge the processing fee. Liar! That is not required in VA. Not according to the VA DMV or the VA Car Dealers Association. I asked! Even if he had come back with a small deduction he would’ve sold the car. My father has bought three cars in VA and never paid a «processing fee». The dealers are ALLOWED, but not REQUIRED. I can’t stand dealing with people who lie for a buck. Avoid the used car internet section of this dealership.