Citydog! Club

We LOVE this place! If you’re looking for a clean, responsible and nurturing environment for your beloved family member, this is definitely it! The entire team here – led by Tania, who couldn’t be more accommodating – is amazing in providing a wonderful, personable experience for both the dogs, and their humans. Our 2 year-​old Goldendoodle Edie has been a regular here for the better part of her life. She loves coming here and spending time with her friends – she gets so excited, she charts towards the play area when we drop her off. The staff members are all dog lovers who truly enjoy spending time with the doggies. Jessica at the front desk couldn’t be any nicer, she’s always upbeat and a joy to speak with. Meghan, who does excellent groomings, has developed a special relationship with Edie, who simply adores her – they are BFFs! It’s a great peace of mind to know Edie is so well taken care of at CityDog!, her home away from home.

Awesome place to leave my dog, Honor, overnight when I have a late class or am going out of town. The staff is very sweet and will tell you funny stories about your dog’s escapades after they’ve been there a few times. My dog comes back exhausted and happy every time.

I found this place doing research for a doggie day care in the Culver City area while I was working on a five month job. After looking at a couple other places I chose City Dog club, and am happy with the decision. My dog came here a couple times a week, and was always excited when I dropped her off and tired when I picked her up. The place is very clean and the people are wonderful and professional. If I end up on another job in the area, I will not hesitate to bring my dog back.

I brought my dog in for a Meet & Greet 5 days before a planned trip. When my dog’s records were sent over, I was told he needed the Parvo shot despite his age (11yrs old). So I made an appt with my vet and my vet asked why I was giving my senior dog such a shot and I explained (he’s been boarded before and other kennels didn’t require it due to his age). So I rescheduled the Meet and Greet for the day prior to my trip. When I arrived, I was told the manager who took my paperwork wasn’t there so they didn’t have access to the papers I spent 15+mins filling out during my first visit explaining who my dog was and what his needs are. I shared that my dog is very timid and it takes a min for him to warm to people and other dogs. In the past he has had meet and greets at 2 other kennels where he was boarded (LA Dogsworks and Rover Kennels), who do it the proper way and introduce new dogs to a small group of dogs first and then the rest of the pack and he was fine. This place took my dog and didn’t tell me that they were throwing him in a play area with 30 dogs at once! After he was completely freaked out, they then try to pick him up and of course he runs because he’s scared and they are strangers. Had I known that this was their regular practice, I would have NEVER brought my dog and saved him the aggravation and me the time and money for unnecessary shots and vet appt. They came highly recommended by a friend, but she goes to the other location, so maybe that’s the difference maker… Never again

This was. Just OK.
Workers are pretty friendly– Meet & Greet went well. Professional and helpful, answering my questions and reassuring that my dog will be fine. They were all pretty nice, actually.
Drop off was super smooth and easy. I even called to check in on him, and they were kind enough to update me.
So why the 3 stars?! When I picked him up today, my dog just looked miserable. I understand that he wouldn’t be smelling the freshest (esp without the bath added), but he smelled as if pee was poured on him. His paws (naturally white) were dark yellow. and he had so much eye gunk on the inner/​outer part of the lids that had crusted over. As soon as we got home, I gave him a bath. and noticed these little, dried, black specks in his fur. of poop.
I am glad that he didn’t have scrapes or marks. and the convenience of overnight stay. but I’m still not sure how comfortable I feel about keeping him there the next time I have to travel for work.

Not sure what there is not too love. The staff is welcoming, make an effort to remember you and your dogs’ names and are efficient. The introduction to the pack is a must as well as having shots up to date — which makes you love the place more as you know they are doing what should be done when introducing dogs for a play session. We were allowed to see our dogs without them knowing; they did seem happy running around with the pack. Energy of the pack was good and there are people supervising at all times, ensuring no bad behavior. Our dogs are cockers and they were put with the small dogs — very appropriate. First time is free but if we did pay it would have been $ 45 for two dogs. Not cheap but worth it for peace of mind for special occasions in LA and San Diego. This place has a sister franchise called Doozy Dog Club. We got a groom there and it was amazing! Ok, clearly I’m a fan and will be coming back.

Ms. Molly the Boston Terrier loves City Dog. Great service clean and professional establishment and most importantly they love dogs!

If you are looking for a fabulous place for your dog’s boarding, daycare or grooming needs, City Dog Club Culver City is the answer.
Under the supervision of the manager, Tanya, the staff is highly trained, efficient and friendly. The know the name of every dog and can attend to all their needs. The facility is extremely clean and odor free. The grooming department is excellent. They have great daycare hours from 7 AM to 9 PM and discount plans. My maltese has been coming here for over a year and it has been a most positive experience for me and her.

I recently toured a few local daycares looking for the best place to board my labrador retriever mix.
Without a doubt, Citydog is the clear winner.
The building was very clean and the manager was friendly, professional and very good at answering all my crazy dog-​dad questions.
Would definitely recommend to anyone looking for daycare or boarding.

I love Citydog! My dog kayleb hates being alone and when we moved to LA I had no idea what I was going to do with him when I was at work. I asked my vet about boarding and she referred me to Citydog and I was so thankful! He has been going for either daycare or over night at least once a week and he loves it. As soon as we get close the gets so excited! The staff is amazing and love kayleb to! If I could give it 10 stars I would!

We have been taking our 8 month old puppy to Citydog for daycare for about two months and she absolutely loves going. We have an older dog at home who doesn’t like to play, so we thought it would be good for the puppy to socialize and have fun being around other dogs. The staff is always pleasant and the place is extremely clean. The only reason I didn’t give it five stars is that their cameras do not cover the entire area the dogs are kept in. If your dog doesn’t stay in view of the camera, you can’t always monitor them I know other day care places have cameras where you can view the entire area, and I wish Citydog had that type of camera. Aside from that, we are extremely happy with Citydog and recommend it to anyone looking for a clean, reliable and safe place for your dog.

As you can see from my previous review, before today I really felt like family at CityDog! Club. We always give holiday goodies, are cheerful at drop off and pick up, and not to mention we spend roughly $ 10,000 a year for our dog to play here. For three years my dog has been coming here but after I was treated the way I was today, we will not doing business with this company anymore.
This morning another customer who obviously woke up on the wrong side of the bed walked in at the same time as me. My dog was very excited to get in the play park as he is every morning. As this lady was handing over her dog to the guy working, the man opened the gate and my dog bolted in before hers as I lost control of the leash when he pulled away. Oops, honest mistake but anyone could see as I was falling over that it was on accident. The lady looked over at me like I was a piece of dirt and said some snarky remark under her breath before turning and walking out the door. Okay, ouch, it’s a Tuesday after a long holiday, no need to be nasty. But I smiled at the guy working, gave him my dog’s food, and continued on with my day. Not even going to go into how she cut off another guy in the parking area and flipped him off.
But to rub salt in an already open wound, when I walked in this afternoon to pick up my dog, the manager, Tania, in a very accusatory manner asked me «did you drop the leash on purpose this morning?» As I was telling my side of the story, Tania couldn’t even look at me in the face and kept looking at her computer screen as if she didn’t have time to listen to me or take my side into consideration. She then looks up from her computer screen after I spoke and says «well we have to check on things like this when they happen, the other customer called this morning saying it was traumatic, AND SHE IS THE NICEST LADY EVER.» Okay wow, are you kidding me?! (Yet again, my dog ran down a hallway, he didn’t touch her or her dog, nor inconvenience her in anyway). After trying to explain my side of the story again and she continued not to look at me nor offer any kind of apology for accusing me or being treated the way I was this morning, I asked for the owner’s phone number and left him a message as I walked to my car in tears.
CityDog! Club, you’ve lost my business.

I brought my pup here for a meet and greet and was really impressed by how friendly and professional they are
I’m excited to bring my pup here for the holiday season I think he will have a lot of fun

We love Citydog! We have kept our pup, Quinn, at Citydog! Club in Culver City for daycare and overnight boarding. I always have a hard time saying goodbye, but Quinn is always so happy to be there and the staff always puts me at ease. I also love watching her on the webcam; it’s so nice to see the staff playing fetch with her and watching her frolic with the other pups. The first time I came to pick her up, I told them I was there to pick up Quinn and the staff went on and on about how much they love her and it just made me feel so much better that she was with people who really care about her. Of course I wish it was less expensive, but its worth it to me to pay a little more and have the assurance that your pup is happy and safe.

My girlfriend and I are visiting the LA area and, due to a schedule change, needed a place for our puppy Missy right away. While nearly every place I called wasn’t staffed to do any intakes over the thanksgiving holiday weekend, CityDog was. While it was emotionally challenging to drop our puppy off, the facilities looked very nice and the staff seemed very friendly and attentive — particularly the manager, who was very kind in helping my girlfriend overcome her sadness as we dropped off our Missy pup.
While we have not yet picked up our puppy, I look forward to providing a full review thereafter. Until then, so far, very impressed (especially with the Webcams and follow up calls and personalized attention).

My 2 dogs adore Citydog and I have to admit I do too!
The cleanliness of the facility, the strict NO FLEA policy and the very knowledgable staff is what really got me to take my fur babies here.

When City Dogs just opened, I was in love with it. The facility was clean, staff was friendly, play areas were huge, and my dog never came home smelling like any of the chemicals most doggy day cares use to clean the floors. My dog isn’t the most friendliest, but he loved each and every one of the staff members, especially Mike and Tracy!
Over time though, my dog got bit in the ear twice while he was in the play park and finally, got kicked out after he snapped at a handler who was trying to put a lead on him to move him to a different play park. I can only assume that his experiences there were not positive overall, so he was very on guard. I did give the handler a heads up that he had a little bit of the stranger danger syndrome, so the key was to just leave him alone. I am not sure if it was too much to expect that the handlers be more attuned to dog signals (stiff body, head turned away from you, etc…) to avoid a bad situation, but I was heart broken when I went to pick him up and was coldly handed a file informing me that my dog was no longer welcomed there, backed with a vague explanation of what had happened. I really liked City Dogs. I wish the dismissal was just a little bit kinder.

This is the first groomer to which i took my Maltipoo rescue, which suffers from separation anxiety. The first time it went as expected, he was very intimidated walking in, probably reminding him of the shelter and Vet with all the doggy noise around.
We were greeted friendly, and everything looked an felt very clean, pretty and pleasing. The best thing was, and still is, I can pick my baby up after only about an hour and a half after a full groom.
When I picked him up, I expected to encounter a neurotic little mess, but low and behold, he was happy and excited! Not to mention clean and super handsome, I barely recognized him :)
Needless to say we keep returning to Meghan, she is super sweet, my boy and I love her! Prices are very compatible as well. This review is for the style bar only, as I haven’t boarded him yet.

There is a new manager of this location who I have had a handful of pleasant exchanges with, but today disappointed me with how she handled a situation with me bringing in my dog for a bath.
First, I asked how my dog did and her response told me that she wasn’t aware, which is something I always ask when I get my dog bathed as she has come a long way since I started first bringing her and has a history of being afraid of water.
I get rung up as per usual, and since my dog had been put on a diet, I asked if they were able to get a weight when they bathed her since I haven’t been able to. After weighing her and discovering she was at an even 40 pounds, I thought that would have been a mental alert to look at what they had charged me for, as I had just finished paying at her «pre-​diet» weight. I then prompt the lady at the register who reassures me that $ 50 is the price for a bath for a 40 pound dog– I ask her to check and after I pointed out that she and her manager JUST TOLD ME that my dog is right at 40, and that she is wrong, she turns it over to her manager, who says «you’re looking at $ 50 a bath either way» to which I responded, «no», it $ 40 for a bath. She then continues to dig a hole saying that my dog is a long haired dog– which is completely false, and know for a fact her birth certificate says that she is a short haired shepherd mix. I politely tell her that she is short haired, that she is not long haired like a border collie, or golden retrievers. Instead of stopping, acknowledging her error and refunding me right there, she says, «let me ask my groomers.»
Okay, a few minutes later she comes back to report to me that the groomers consider her long haired. WTF. I mean I am telling you she isn’t a long haired dog, and it is quite rediculous that she is standing there telling me that my dog, who is clearly short haired and whose birth certificate says it is, isn’t such, as based on the groomers thoughts. And she reassures me they are licensed and yada yada.
Now, as a manager of a boutique dog salon/​daycare, I expect you to a. Know enough about dogs to not go back and forth to ask your groomers, and b. Have the groomer who bathed my dog to come talk to me directly, which is what I am used to in the past and which has been keeping me come back as a happy customer. This money mill situation is not what brought me to CityDogClub to begin with.
When I countered with my response of her not being long haired and that this has never been a point of discussion/​conflict in the past, she flippantly tries to explain that she is busy, attempting to end the conversation and move on with her day.
Bad move lady. This is what really pissed me off.
I then kindly with all the patience I have, state that this isn’t fair, that I’ve been coming here since they first opened, and Ruby, the previous manager would not have done all this, and definitely wouldn’t argue with a client who is showing you examples of long haired dogs and telling you her dog is a. Right at 40 pounds, and b. Of the Short haired category. She also musters up some excuse about how her groomers are all licensed and know what they’re doing. GOOD! I expect that coming to such establishment. She additionally added as an excuse almost that her groomers work for commission, and if this is true, I stated I tip very well when I am treated fairly.
This is quite an unfortunate set of circumstances that could have been easily avoided if she had been straightforward and fair to begin with. What really did it was she was trying to use all these excuses muttering about how Labradors are more expensive as she refunds me $ 10. Great, lady– most Labradors weigh around 50 to 60 pounds. Good job on revealing even more so that you don’t know enough about dogs and this is literally just a paycheck. Listen– I get it. We are all here to make a dollar. But when you act like this is purely a business and all you want is my money for whatever reason and not show the courtesy, kindness, and fairness that your company stands for and thrives on, then it’s not the right place for you!
Though she said she has adjusted it, I am waiting to see the adjustment go through because I never received a receipt. She said her machine didn’t produce them. I seriously miss the old manager Ruby, and the blond lady with glasses who used to bathe my dog. They really understood and embodied all the things that CityDogClub stands for, and more so didn’t just make sure the dogs felt loved, they made sure their clients felt loved too.

This is the second daycare that I’ve taken my 11 month old boxer Maximus to. You have to come in for a temperament test, which takes about 20 minutes. Make sure you have all of your dog’s vaccination paper. If you forget, you can always ask your vet to fax/​email it to Citydog. However, to make the process go by faster, bring a copy of your own.
Their waiting area is huge and clean and full of cool toys to play with. I loved how everything was color coordinated around the orange/​green theme. They sell all kinds of toys and Orijen food brand. The staff members I met were very friendly, welcoming, and helpful.
Like I said, the entire facility is clean and it also smells immaculate! After my dog was slowly introduced to the pack, I was allowed to go back and watch him. I was also given a tour of the facility. Every dog’s poop and pee was picked up and cleaned up immediately. They have beds around the perimeter of the playpen for the dogs to lay on if they get there. They have ramps for whatever reason. They’ve got fire hydrants for dogs to pee on. This place is fancy!
What I love most about this place is their business hours! They’re open from 7am-​9pm daily! I went out of town for the day and I didn’t have to worry about Maximus. I dropped him off at 7am and picked him up at 8pm. He was pooped right when we got home and the next day! What’s also great is that they feed your pup without additional fees. Some daycare facilities I’ve visited charged feeding times. They offer a lot of services including dog walking. I don’t understand why dogs need to be walked when they’re roaming free inside, but I guess some owners liked their dogs being walked as well.