Nailspa Excel & Tanning

Not a good nail salon experience. I came here years ago for full sets and fills. I remember paying between 20 and 25 which is standard even now. Went in the other day and requested the same. As we got started, my technician convinced me to go with gel nails. I’d never gotten them before and didn’t know much other than they tend to wear better than acrylic. Long story short, the tech did acrylic nails with gel polish, which is different than gel nails. I was however, charged for gel nails. Aside from that, nail shaping and cuticle trimming are charged separately from the manicure now. I left $ 70 lighter… not happy but too exhausted to argue. Two days later… My polish has bubbles and rough edges around my nail bed. There’s also excess acrylic underneath my nails. I won’t be back

Shady shady shady!!! This place is horrible! I took my 14 year old niece to this nail salon as a gift. upon arriving I discussed price with the hostess. When I go up to pay they claim that my niece purchased services that I did not consent to pay! They tried to sell a 14 year old gel polish on acrylic nails… Who does that? They charged us $ 90 for a pedicure manicure with acrylic nails. I’ve been to plenty of salons and that is way excessive. I thought maybe it was a mistake, but the woman paying before me told me they did the same thing to her with her young daughter and she just paid $ 115.00! She also was unhappy!
If you want to leave a nail salon feeling scammed and stressed I recommend this place! Horrible services! Horrible shady practices!

This place is mediocre at best. Never had a great experience here. The employees act like they don’t want you there and that you’re inconveniencing them. Their sign says they close at 9, but they start rushing people out around 7:30 without fail. I get the same service every time, but the price mysteriously changes each time I go. Their polish selection is absolutely terrible and dried out. There is no concern for the final result — not making sure your customers’ nails are the same shape (coffin, square, etc.) is simply unacceptable. I once asked that the nail tech file a few of my nails to match the rest, and she told me there would be an additional charge. For what? I came in with 10 coffin nails and I’m gonna walk out with 7 coffin nails, 2 square and 1 squoval? Uh, no.
TL;DR: Service and services are awful here. Color selection is trash. If you want beautiful nails that will last, do yourself a favor and choose a different salon.

TERRIBLE service. no one wants to help you. if they don’t feel like doing your nails, they tell you they can’t do it. when you say you close at 7:30 PM and stop taking people at 7, that’s a problem. everyone is rude and doesn’t give a damn. bad manicures too the only times I was in there «on time» enough to get one.

Ok. Don’t go if you want a quiet relaxing environment. My regular place was closed so needed to find somewhere quick. I did love the warm foot scrub and towel though :-)

If I can choose I button that gave this place 0 stars I would but there is no such thing. I just got my nails done at this place (mind u I come here all the time) the manicurist who did my nails just lied and conned me. I came in asking for a gel manicure it’s my usual and it only cost $ 28 which I am ok with. I had just gotten gel removed from my nails so my nails were a bit fragile so she convinced me to get acrylic on top of my natural nail. She told me it will be an extra $ 15 for that service I thought it was a bit over priced for acrylic but said ok. At the end I ended up paying $ 50 dollars for my nails and I asked her why and she told me it was $ 35 for acrylic and an extra $ 15 for gel. I only agreed to pay $ 28+$ 15 which is $ 43 and even the. I definitely over payed. Again I have my original nails and a regular gel how in the hell does the price jump so much. Mind u I didn’t even get a mani she just put acrylic and gel on my nails. WORST experience ever. I will not be going to this place again and if u don’t want to overpay or be conned I recommend u don’t go here either… Also don’t get ur nails done by a lady named MIMI she is rude and will make u overpay… such a horrible person and liar…

NOW I understand all of the bad reviews about this place. I went in for a basic pedicure at 7:30 (said they were open until 9:00). I asked the girl at the front desk for a pedicure and she said, «sure.» Then she something to one of the other girls and then said, «sorry, we closing.» Very rude. Unfortunately, they have now lost a regular customer. I have also let other people know about this and they will not be coming back either.

The end result was good but the process was bad. They cut me in two places, the filing hurt when they dug the file into the skin and it took way too long. The staff was nice and the nails look good, but how they go about it is terrible to me. I’ll pass next time and go elsewhere.

My friend has been coming to this place for past 10 years, and she refered the girl (Lynn) who works here.
Lynn is very detail and precise, over all excellent. For the past 6 months, she proved how great she is. I’m happy that I found her.

I will NEVER go back here. Was in about a month ago and got a terrible infection on the side of my middle finger. My finger still hasn’t healed properly. They definitely don’t clean their tools in between each client. I have 0 tolerance for a place that doesn’t care about hygiene. Not worth the price for poor quality.

I’ve received several pedicures and eyebrow waxes here and they’ve all been great. The only thing that I don’t really care for is sometimes they are a bit pushy when trying to upsell (although I understand their position as well). Otherwise, I’ve always had good experiences here.

I just picked up my girlfriend from here crying and I just had to write a review on her behalf. My girlfriend went into Nailspa for a nail «fill» because this place advertised a very competitive price. While getting her nails done the lady supposedly told her that she had to put on another nail and my girlfriend asked «this is inlcluded in the fill right? because I came in her for the $ 15 fill» and the lady who spoke very little english just nodded and said «yes, yes, yes, good for nail, yes yes» all and all at the end of this «fill» the bill was over $ 70 and they physically wouldn’t let her leave till she paid… These people are crazy, don’t ever go in there if you expect to pay ANYWHERE NEAR the original price. Oh and to top it all off the lady had her screaming baby next to her AND one of the nails is crooked and the lady told her after that it would be ANOTHER $ 10 to fix it… why would anyone pay for their mistake? these people are very rude, insane, pushy and «nothing is their fault ever» Avoid this place at all costs.

I have short nails and I went in for a fill. I also asked for a cut down and filing of the sides to make what was already established precise. I was charged 25 dollars and as soon as she put the clear polish on, she told me she needed the seat. I do not know about anyone else but I do not wish to ever pay 25 for a simple fill and then moved to the back. It was not a busy day but the lady at the front told another patron that it was Chinese New Year and some employees were not there. My nails are nice but 25 is way too expensive for the work I had done. I will not return. Customer Service is below average. If you want to charge upscale prices you need to have upscale customer service. Lesson learned.

**UPDATE**
Almost 20 days later and there is no lifting and the polish has hardly chipped, if at all (and its not gel). Pretty impressed.

I live in the area and have been trying out all the nearby nail salons to see which one I liked best. This place was next on the list because my room mate just got her nails done here and they looked awesome.
I walked in around 5:30pm and was seated right away. The place is busy but huge so it works out. I didn’t catch her name but she was very friendly. I wanted regular polish for the sheer reason that they didn’t have the particular color I wanted in gel, but she tried to get me to pick a gel multiple times anyway. It didn’t bother me too much because I expect that at nail salons. I just kept saying no thank you. I also showed her a picture of a freehand nail design I wanted, I didn’t think it was anything too crazy but she said «okay I’ll try». I chose a long coffin-​style and she kept remarking «that’s so long!» as if it was a bad idea. She stopped in the middle to do a waxing I think, which took about 5 minutes. Overall, she did a good job on my nails and was very meticulous about the shape. She laughed and told me «this shape takes a long time!». I don’t mind if they come out nice, which they did. Another tech did my polish and nail design because my tech started working on someone new. She did a good job, 3 coats and absolutely no mess around the sides. The design came out decent, better on one finger than the other but I wasn’t expecting perfection for a freehand design.
Didn’t get 5 stars because some of my cuticles were a little raw/​in pain from the filing. Also, when I was done they left me sitting awkwardly in the chair, giving me no indication that I should move to the drying table. Not sure why that is, but it was confusing. That being said, the top coat she used was amazing and dried extremely quickly. Unfortunately the top coat on my 2 nails with the design is uneven, presumably because she didn’t want to over-​swipe and smudge the design. It cost $ 40 for a full set and 2 nail designs. I would definitely go back due to its location and ability to walk-​in, and the nice job they did.

Wifi 9 219 691 333
When I started to come here they were doing a great job but now the quality has definitely gone down. They rush more and the end result is so-​so. Also the customer service is not always the friendliest, especially the front desk lady. Ask for Anne, she is really nice!

Horrible Place!!! Avoid coming here!!! You been warn… I went there for a Full Set… The price listed as $ 20 for full set. Once the lady started doing my nails she said the set was $ 30 plus a extra $ 5 for shaping them as i wanted them (Stiletto) «I Guess» figuring she was gonna do a good job. WRONG! My nails look deform and nail polish chipping off… She didn’t file them correctly and nails look DISGUSTING!!! BAD, AWFUL And HORRIBLE. You been warn… Pricey for the crappy job they do… Don’t go there… I hate that i have to give them 1 star because they don’t deserve a star at all.

You can’t give zero stars, so I will give one. Sat down right away, woman didn’t speak to me or say hi… Started filing the current gel polish I had on, was doing it so fast the file got hot and she filed too much on some nails… Cut my pinky finger… Didn’t use tools to take off gel, used her own nails to scrape it off and then that same damn file and she was rough. Then, did the gel polish, it looks like crap, should have done a third coat, looks spotty and messy! Many nails are crooked. Worst part was when I went to pay, she made me use my card as debit and their debit machine was offline, and it kept saying «off line» but she was convinced my card was being declined and made this weird scene… It was a hot mess. Don’t go here. I should have just waited the 30 mins at the place that was recommended to me…

I will only go to Lin! she is the absolute best there is.

Cut cuticles way too short and now finger tips are painful should have read the prior reviews.

Lin is the best!!! She takes her time and really cleans you out!!! She has never cut me she is honestly amazing

What a waste of time and money! That’s what I get for being impatient. The only reason I went to this place was because I was staying at my boyfriends for the weekend and couldn’t wait till Monday to get my nails to at my usual spot. So since it was right next to the gym, I decide why not give it a shot. This is the worst place ever. Service was horrible, they were in such a rush to finish with you so that they could take in the next client. that’s what I get for going behind my regular spots back and going to this horrible place. The gel Polish is already chipping and it has been less than 24hrs.

I keep swearing to myself never to come here again but once every couple of years I need a pedicure or something and they are conveniently located — but this is no place your should return to.
First, there are so few nail colors to choose from. A very poor selection.
Second, my spa chair didn’t work, no massage feature available and they didn’t care.
Third, they use plastic wrap liners for the basin (so they don’t have to clean the basin) but you also get no soothing water jets on your feet. It’s just still water. AND they only fill it up about 3″, just enough to cover the tops of your feet.
Fourth, the nail technician was clearly not happy that I didn’t want to do the upgraded service and stuck with the basic pedicure.
My 2 daughters were also with me and they experience just so-​so pedicures. This place consistently disappoints.

So I finally gave this place a try after seeing it all the time as i walk pass from the gym. I was going to get a pedicure and a full set! They told me I could start with the pedi and then wait 30mins to get the full set. I said sure it’s fine. Once I’m in the spa chair they had me waiting for at least 20 mins to have someone to start my pedi. I kid you not this lady was so fast with the pedi I was shocked she took probable about 20 – 25 mins I don’t know it that’s good or bad lol any ways she asked me if I wanted to get my eyebrows done I said no and of course she made a face. Later asked me to get the $ 25 spa treatment with $ 5 toe design I also said no and told her I wanted to $ 20 spa treatment and i still wanted the design. I understand there trying to make more money but dam let me enjoy this will you! Long story short I was in and out of there in a blink of an eye, everything felt so rushed like dam bitch chill ! Lol

The worst Nail Spa. DO NOT EVER go to the girl called MIMI, she does waxing, sometimes mani/​pedi. She made me bleed so bad one day for a simple eyebrows clean with her tweezers that I was so choked I started crying, the other customers had to comfort me! OUTRAGEOUS! And she was not even compassionate, just like nothing had happen, I was so ready to sue her.
Anyway, NEVER AGAIN to that Nail Spa. The only person I liked there before the incident was Emily, very sweet, the absolute opposite of the «BUTCHER» AKA MIMI.

Reasons for Leaving One Star:
THEY CUT MY TOES WHEN GETTING A PEDICURE!
this is my 2^nd time ever getting a pedicure and it was a HORRIBLE experience. 2 of my toes have deep cuts underneath from the girl scrubbing so hard. I kept flinching because of the pain and it felt as if she was doing it harder on purpose.
The lady also had claw nails that kept stabbing me and pinching the heck outta me!!!
This was also my 2^nd time going here because the hours are convenient and close to home but Never again.
it’s also VERY EXPENSIVE!!! $ 65 for a mani and pedi?! NO THANKS! Will be going across the street to lucky nails or fairy nails. WAY better!!!
TMI on the picture, but you can see it’s those little cuts that burn!!!

Never coming back!!!
Paid $ 30 for a freaking regular acrylic fill-​in!!! waayyyyy toooo overpriced, especially for such a mediocre job!
The entire time the manicurist was trying to get me to buy extra services!
First she tried to get me to get gel polish. She actually almost tricked me into getting it when she told me to pick a color and only showed me gel polish when i never even asked for gel polish.
Then she tried to get me to buy two designs for my nails.
Then it cost an extra $ 5 for them to cut your cuticles which is normally included! wtf.
AND then I paid an extra $ 5 for a slight cut down. It was the smallest cut down ever because my nails had obviously grown sine i needed a fill-​in. Most places don’t charge you for such a small difference
Then she did a half-​ass job painting my nails. I had polish all over my cuticles even after she half ass «cleaned» them up.
HORRIBLE.

To get: mani, pedi, wax
Not a huge fan of this place but it has a convenient location so I seem to go back again and again. I think these little things would really make everyone’s experiences better:
Calm employees down, praise in public, criticize in private: clients, like myself, go to unwind and relax. The last thing we want is 10 employees running around yelling about who will take whom and what chair. Have this all pre-​planned before the day starts.
Music: it might help to put on some soft music. This could help drown out some of the noise and personal conversations that employees are having.
Dim the lights a little: I feel like I’m under inspection every time I walk-​in. If need brighter light for waxing, etc, do that in one of the back rooms only.
Adhere to hours and let everyone know of blurred lines: I walked in, asked if I could come back in an hour, was looked at like I had 3 eyes and told they were closed in an hour. So, I hurried back in 30 minutes to get a pedicure before closing time, only to see someone walking in and sitting down for a pedicure right at the time I was leaving. I asked and was told that if an employee wants to stay and do it, they can, but there is no guarantee, they don’t have to stay. I understood, but was left wishing I had been told that when I first walked-​in.

I’ve been to some pretty bad nail salons. For the most part, you get what you pay for, but I’ve been to places with a $ 15 manicure and received a WAY better one than what I got here.
To start, I asked her to cut my nails down and file square. She nodded, but she ended up only cutting about 2 – 3 nails (it seemed to random) then filed the rest. She started to pull out the lotion and I said, «Can you please make them even?» And she said, «You didn’t say you wanted them even.» And I thought, whaa? Do some people get their nails done and want the nail lengths to be different? I let it go.
Next, she cut my cuticles. Oh DAMN, that was a bad idea. She made my fingers bleed a couple of times and she was not paying attention to when she was pushing them down. Let’s just say it hurt.
Finally, the icing on the cake was the paint job. I’ve never EVER had someone paint my nails with such disregard for cleaning the sides. I had paint everywhere like a 4 year old painted my nails. She also had a VERY uneven coat. There were bumps in the thumb and index finger and to top it off, she painted over some cotton that she left behind. I had to point all these things out to the woman, and she didn’t seem very interested in fixing them.
In the end, if you can, just avoid going here. There are two awesome nail salons right off of Washington just a few blocks away. Go to those instead.

I stop by because I drop off my daughter to a birthday close by, I am not familiar with the area. While I was seated waiting I started to read all the bad reviews about this place and I almost got out of there but, I need it to do my nails and I didn’t have a lot of time. Well, I have to say that it was much better than I expected, I did wait for like 10 min but it was ok, the girl that did my mani/​pedi was nice and she did a good job. They do offer you more expensive packages but I just said no and it was ok. The four stars is because the place look a little bit dirty.

Definitely not coming here anymore mainly because I will never receive the quality I want due to the rushed technicians.
Too expensive for what you get. For each service the prices need to be $ 10 less based on the quality you receive.
I have been here countless times because there is never a wait and I basically live across the street, so it is convenient. Not worth it though. I’ve had almost every service available so I am about to inform and warn… stay tuned.
NAIL ARTISTS
I have tried many different manicurist/​pedicurists and none of them deserve 5 stars. The most beautiful set I had would be by Danny, but I still wouldn’t come back to him again because he made me bleed several times.
Every nail artist will tell you «Next time you come in, see me, I will do for you and take my time» pshh. empty promises.
THEY RUSH!
Every service is rushed and is therefore sub par.
ACRYLIC
EVERY SINGLE TIME I COME HERE I BLEED! On average 3 fingers per hand are bleeding due to rushed cuticle cutting ($ 5 extra) and when they use that spinny thing that sands down the nails — well, that cracked the middle of my acrylic, actual nail, and left me bleeding.
Every individual acrylic nail you get on one hand will be a different shape than the rest. One will be square, one accidently round, one in between, one way slimmer than the other, etc.
GEL MANICURES
Your gel mani/​pedi WILL chip within a few days. The whole nail is never covered with paint.
NAIL POLISH SELECTION
Good amount of OPI but not a wide range of color selection so you’ll run out of options quick. I never see them buy/​add any new colors to the salon
WAX & EYEBROW FAIL
rushed. soooo rushed. I said I just wanted a «clean up» because I really want my eyebrows to get thicker. The lady said OK like she understood and proceeded to do whatever she wanted, which resulted in thin eyebrows.
They leave hair behind after your wax. The lady who did my wax didn’t use tweezers at all. She just waxed and that was it. I was left with random sporadic hairs that were never plucked and were left un-​waxed. An eyebrow wax shouldn’t take 40 seconds, it involves a little more precision than that… or so I thought.
RUDE
They almost yell at you for a tip. I understand some of their English is bad but C’mon, saying «Pay now» is unacceptable, along with asking me how much I was to tip them DURING the service, not after. Smh.
Their method of «up-​selling» is atrocious. I’m confused why they are trying to bully me into a callus removal at all times. I would like what I came in here for, not any additional services. When I turn the services down, they speak (in another language obviously) to each other about my ‘ground-​breaking’ decision to NOT get the callus removal or design.
OVERALL
Sooo why 2 stars instead of 1? Because it could be worse. There is never a wait, if you make an appointment in the morning you can come in 15 minutes before the salon opens, free Wi-​Fi, some manicurists give you their cell number to make an appointment ahead of time or the day of with them directly, and the place doesn’t look ghetto or run down.

Never again. The only reason I came is because the place I normally go to was closed.
Got a pedi and came out with burned feet (from scorching hot water), and 2 cuts on my toes. I was also asked if I wanted the following:
Callus removal
Gel
Manicure
Eyelash extensions
Design
My answer? No, no, no, no, and no!

Major fail. I did not come here for it to look like a 5 year old plastered rhinestones on my nails with obvious holes and patches in the color.
They also kept pushing trying to upsell me when I told them no multiple times.

I’ve just moved to LA from the eat coast and desperately needed a bikini wax and eyelash extension. After browsing online for a while, I decided to go for something close to where I live, hoping to make it my new favorite salon. One of those little gems you happen to discover when you’re the luckiest woman on earth. Well… I’m not the luckiest woman on earth.
EYELASHES EXTENSION:
I normally do the individual «one lash — one extension» kind, but it’s ridiculously expensive here (even $ 250!) and could not find a group on/​living social voucher, so I went for the $ 25 full set of clusters. I showed the lady photos of how I wanted the look to be, she reassured me that she could do even better and more natural. The final effect is not as natural as I had hoped and I can feel the glue on my inner rim every time I close my eyes, not the nicest feeling. However for that price, I’m quite happy.
BIKINI WAX:
A disaster. The super tiny room was quite dirty, oil (?) stains on the bed, I wasn’t given disposable underwear to put on, the wax wasn’t warm enough and she definitely didn’t really know what she was doing, since she wasn’t pulling the strips against hair growth, leaving A LOT behind. I asked her to redo certain areas and she did… The end result saw me on my bathroom floor, plucking away with tweezers what she left behind. $ 35 for a poorly done wax… maybe I’ll try European Wax next door. (Opinions?)
I was in and out in 50 mins and $ 70 lighter (I gave her $ 10 tip, which she didn’t really appreciate much, I thought it was more than what I should have given) maybe they’re better with mani/​pedi, after all it is a Nail salon.