Office Depot

Worst shopping experience ever. If I were on fire I doubt that any salesperson at this branch would have offered me even a soda if that would help. I guess I’ve been spoiled by Westchester Office Depot, which offers help the moment you walk in the door. So sad. I just walked out and decided to spend my money at a store that acts like they want my money.

Incredibly rude and condescending employees at the copy and print center. Like, whoa. Suuuuuuuuuch slow service. It’s absurd! No one is in here! The lady in front of me was venting as I walked up and demanded to see a manager. Guess I should’ve known…
They kinda just forget you exist, and when they finally reacknowledge your existence, after you attempt to regain their attention multiple times, they tell you they can’t complete a super simple job (25 pages on glossy paper) for 3 more days. Oooook guys. Thanks.
Before leaving, a different employee told me they in fact couldddd complete the order after all. But the samples looked fuzzy and blurry and there’s no way that’s happening. K Byeee

Love coming here for all my office supply needs and printing assistance. The guys at the copy center are great at helping you print and create things like flyers and brochures.
Very spacious and organized. Guaranteed to find what you need here for office or for school.
⁰⁴⁶⁄₁₀₀

A+ for letting us in and helping us find what we needed 15 minutes before closing. The Filipino lady was very helpful when we had asked for resume paper, didn’t need the whole 100 sheets, just 5 will do and so cheap too, 15 cents per sheet. She spoke into her headset to the guy by the copier and he was very helpful. Got a few other items too. F– for the cashier that didn’t seem to like his job and didn’t accept my wrapp giftcard pshhhh to you, ruined my nice office depot experience.

I have been into this office depot a few times within the past year and each time I have been greeted by friendly staff, asked if I need help with anything and helped immediately when I did.
A huge shout out to Edwin who was so helpful the other day and even saved me some $ which is always appreciated! Thank you Edwin!
This is my new office supply go-​to place!

Store #951
Phone: 310.390.4023
I Love this Place…
I Get in & Get Out…
So HELPFUL !!!
Amazing Staff «Harper» Cashier
Amazing Manager «Edwin»
Love this Place…
I drive all the way out there just to Shop for all my Office Supplies
Kuddos on Service !!!

I come here because the Staples that was across the street is gone. I never like coming in here because they always look like they’re having a going-​out-​of-​business sale… we asked the guy who approached us if they had any legal paper because we couldn’t find it on the floor with the colored papers; he said they didn’t carry any… did we mean legal pads??? (What kind of office supply place doesn’t carry legal paper??)
We eventually found the pastel yellow paper in legal AND 11×17 (even though we needed off-​white or bone). Then looking around on the way out, I saw Star Wars themed notebooks (like 5“x7″) selling at $ 40+ dollars with matching pens at $ 45-​ish. No wonder I can’t get into Office Depot; it’s the Kanye clothing line of office supply stores…

They are slow checking out here, but I’ll blame that on everyone doing their bulk back-​to-​school shopping. I came to grab a new tablet after seeing it was in stock here on their website, but it turns out they did not have it in stock. After realizing this, they immediately offered to call and have one put on hold for me elsewhere, or have it shipped to my house free. That was a quick fix to my problem, so awesome customer service on their end!

Employees are very friendly and ready to help you locate whatever it is that you’re looking for. So no need to waste time looking at each isle one by one.
They have enough employees to help everybody, they are not understaffed, so definitely a good place to go!
PS: I prefer Staples over Office Depot, hence the 1 missing star.

I’m writing this review because Marilu who works there was awesome and brought would have been a 1 star review up to 4 stars. I went in to use my gift card but when I went to checkout I was told there was $ 0 on the card. Fortunately, I was sure that there was money left on the card, which says it never expires, so I called the number on the back. I’m informed that the value on the card was cleared (weak) and that they cannot put the money back on because they’ve switched over to some new system and this card was from the old one (super weak). I ask what I can do and they give me another phone number which begins my descent into phone number referral hell. Finally I give up and tell Marilu what happened and she offers to look into it for me and takes my info. To my surprise a few days later she calls me to say that everything is resolved (sweet). Thanks again Marilu!

I enjoy coming here when I have to shop for the office because they usually have what I need. They have sales that you don’t get online. I feel like the employees are very helpful. Now that is smaller, I feel like you get better one on one help. I wanted to buy a hard drive to store pictures and they suggested I get the passport terabyte. We compare it to many different ones to make me understand why this particular one was more money and it made sense. I will be coming back for their supplies and special offers. Great experience.

This Office Depot is AWSOME! Great customer service and it’s literally a ONE-​STOP shop! They’ll even PRICE MATCH!
Not only can you get office supplies here, but you can ship USPS and drop off UPS packages !! (Just killed 2 birds with one stone)
Thanks Gary & Berry for your help!

Had to stop in for a metallic Sharpie for work at 9 am on a Thursday. I found the Sharpies quick and then headed to the checkout line. There are three lanes, but it is clearly marked that all customers should stand in one group area and queue up there. The two cashiers who were there were occupied, so I waited in the pen. A couple minutes later (the customers were taking forever) a guy walked up with a cart and decided he didn’t have to wait behind me, but just stood off to the side of the pen, behind the cashier who was clearly going to be done first. As soon as she was free, he walked up. What should have happened was that the cashier should have apologized to this jerk and told him he had to wait until after me. But she just started ringing him up. Not cool.

Got great service by Marilu. She is full of energy, multitasking, helpful, friendly. Thanks.

I usually get good service here. If something is out of place, and the price is different, they don’t hesitate to give me the lower price. Pretty cool.
Yesterday, Edwin dropped everything to show me where the fire proof lock boxes are. He also went the extra mile to help me find the one that was right for me. He saved me at least 20 minutes of my time.
I was in. I was out. Just the way I like it.
This is the first time I’ve been in here since the change. It’s smaller and more organized. I like this location and usually come here as appose to going to Target. Always friendly and knowledgeable workers here.
Take the survey on-​line and save 10 bucks on your next purchase of at least $ 50. I won’t bother since the expiration date is in a couple of weeks. I think they they should extend the time limit on that gift if they want more people to take the survey.

The customers is what keeps you in business !!
Bad service from the store staff. I don’t have the name of this guy but he’s a white American guy with bad services skills, I did my complaint with the manger store
And she didn’t even care I left the store without anything because I was so disappointed…

I can only speak about the UPS/​printing area. This was by far the worst customer service experience I have had of any Office Depot. Nobody wanted to help me. There were about 3 customers in the whole store. There were two other guys standing around the UPS/​printing area while I was waiting to be helped. Nothing. I had to flag one of them down. I ended up speaking to two different guys for help and they both acted like they had something better to do. It was as if they couldn’t wait to get rid of me, the customer. I needed 1 box for my shipment and all they offered were expensive packs of boxes. All I needed was a little help in returning a shipment I was sent by mistake. I soon realized I wouldn’t get anywhere with these guys, so I left and headed to a proper UPS store a little further away.

Probably the most helpful Office Depot I’ve ever been to. The store is large, cleanly laid-​out and organized. Whenever I needed help finding something, someone was available asking if they could help. It was like magic! They weren’t overbearing or checking up on me too much — just when I needed them. (Maybe because I just looked lost.)
Either way, great customer service here.

So I had a rush order on 5 plasterboards for a presentation. I get in at 8pm and they tell me they can’t have it done until the morning (why not stay OT?). The girl was nice enough to print me two demos to see if I liked them or not, asked a lot of questions and had a great eye at the print center. She was extremely helpful, went over materials, prices and prints. She tells us that we would have the thing before 9:30am in the morning.
My deadline was at 9:30 and I get into the print store at 9 early just in case. It’s a new guy now and I ask him about my boards when I noticed they weren’t even mounted yet! The guy apologizes and gets to it, but then there’s a line with other print requests and he goes to help them. There were a ton of other employees walking around aimlessly with brooms and shovels. Why can’t they help the other customers so I can get my prints? So I had to wait another 20 minutes for him to be done with that where he mounts my boards and cuts them. This took a total of 45 minutes, I missed my deadline and the worst part is. THE QUALITY IS HORRIBLE! The corners were no where near pasted together, there was folds on the bottom of the board and there was no where the precision of the girl who helped me last night! Not only did I miss deadline, but the quality was no where near what I wanted because the guy couldn’t do his job and read the memo that he had to mount the boards at 8am in the morning.
Ridiculous.

Went here to look for an address book for a Christmas present for my sister (who even uses an address book anymore?)… Anyway, Office Depot had so many to choose from (compared to Target & a couple of other stores). The one I ended up liking had a little stain on the inside, but it was on clearance. The store manager/​supervisor gave me an additional 10% off the clearance price, it was so sweet!
The customer service was amazing at this store. I didn’t expect to leave a Staples with such a big smile, but the staff was so helpful and friendly. Glad I went here! I will be going to this location from now on :)
Plus, easy parking, good location to the freeway and is right next to my favorite grocery store. Woop woop!