O’Reilly Auto Parts

I can’t even give them the amount of stars I wish I could. Everyone there is incredibly helpful and so nice. They loaned me all the tools I needed to change my battery with no cost. Thanks guys! You’re life savers!

Great store, they have a wide variety of products and a very helpful staff,
Almost as good as Autozone, the location is perfect, very convenient and Central, there are no Autozone store in the area

Just purchased a bulb for my headlamp. I asked the sales associate if he could replace it for me, he replied, «That’s really difficult, sorry but no.»
I understand if that’s not a service you provide at O’ Reilly Auto, which I highly doubt, but he could’ve come up with a better excuse than the difficulty level. I’ll be returning the item tomorrow.
And to think I fought for a parking spot to be treated like a supposed fool…

Have been an O’Reilly customer over ten years but sadly no more. They recommended a brush to clean a seat cover — it damaged the seat. Manager admitted it was the wrong recommendation but refused further help. For two months I tried to get corporate involved — they finally told me to go jump in a lake. O’REALLY? Wow — I never thought causing damage and then not taking responsibility was what the O’Reilly brand is all about. They made a recommendation — I followed that recommendation — and now I have to pay for their mistake. I’ve never sued anyone but small claims here I come.

These folks are really helpful. Today I called them to enquire if they sell the casette adapter for cars so I can play music from my smart phone via car stereo. They did not sell it, but told the Rite Aid pharmacy in the same shopping complex sells it. I went to Rite Aid and bought the adapter! I am going to make sure I go here for all my car needs.

Walked in to get my battery checked and the guy Chris was very quick to respond and help out. After 5 minutes everything was worked out. Having worked in retail I have a deep appreciation for great customer service and feel the need to let people know where they can find some. This place has nailed it.

The guys that work at this store are super knowledgable, friendly and helpful. Gregorio is the best. He helped me with questions I had about my German car and saved me a ton of money. I will definitely be coming back to see Greg with more questions.

If you need parts come here… If you need advice come here and talk to David! He really knows his stuff, will point you to the right product, and go more than the extra mile to make sure your happy! He has never steered me wrong. The prices are decent and they usually have what your looking for.

Great store with great people. I was in there early yesterday morning and with a problem and they helped me figure it out. Spent a good 30 minutes with me.
Thanks guys, saved the day.

They have good prices. The store is well organized. I got everything I needed for under budget. The location is very convenient as well. If you need parts or accessories for your car, I would go here again.

I went to the store to look for a detailer pen because someone scratched my car. Gilbert helped me and suggested two things, two waxes. He even went to my car to check it out. this guy went his way to try out two products for me to try. He wiped my car and sampled two products so I leave satisfied with whatver i choose to buy. He was honest and gave his opinion. Didn’t pressure me at all of buying. great customer service! I left very satisfied. And i hope thst his manager sees how good of a worker he is. And i would highly recommend him to other customers. Thank you, gilbert!!!

Was in this parking lot for a different store, my car wouldn’t start so I walked into O’Reilly’s and Gilbert was super helpful! Walked out to my car with me, jumped my car, tested my battery, and ended up just replacing my battery. Awesome service.

Got into a pretty bad accident today on my way to work, so you can imagine how peeved I was all day. My headlight and blinker stopped working and since I get out of work once the sun is set, I was extremely worried about getting pulled over which would just add to the great day I was having. (Yeah, right.) My friend convinced me to head to O’Reilly’s to see if I can replace the lights. I was skeptical of spending money on the parts, because I was sure that it didn’t have anything to do with the lights and the impact just messed up the inner workings of my car. So, I’m checking under the hood outside of the establishment and Gilbert, one of the workers of O’Reilly’s, is walking out to help another gentleman who is also having car troubles. Seeing my confused look, he kindly told me he would help me as soon as possible. Gilbert wasn’t afraid to get his hands dirty. He was quick to notice the issues I had with my car and immediately had the solutions. He found my much needed parts breezily and made sure everything was in working order before I went on my way. Not only was Gilbert extremely helpful, he was very pleasant and down-​to-​earth. I’ve worked customer service jobs for a long time and I know how rough it gets, so I really appreciated his good attitude. Coming to O’Reilly’s was the best decision I made for my car. If I hadn’t, I would be driving around having a heart attack about getting a ticket and no one wants to fork over hundreds of hard-​earned cash for a silly little piece of paper. Thanks again, Gilbert! Saved the day!

I don’t write many reviews but when I do its because it was either horrible or great experience! In this case I had great customer service at O’Reilly Auto Parts. I literally just got home right now and writing my experience from today. Earlier today, I had an accident with a small pole I could not see leaving my car with a large paint transfer. Panicking I went to Oreilys and spoke with a guy name Kris (I think that was his spelling). I explained what I needed he pointed in the right direction and told me to read about each of the several options. Minutes later I don’t know which compound to buy and he walks over to check if I am doing alright. I explain I have no idea what I am doing and I offer to show him the car so he can better judge what I should do. I walk out to the car, show him and he gives me a suggestion to go to the Car wash. He gave me additional tips and even asked a fellow employee their opinion whom also said just go to the car wash. This guy could of sold me a bunch of things could of made a sale, but instead analyzed the situation and went to a better option! Thanks Kris for saving me time and money! I appreciate your wonderful customer service, and will continue to recommend you guys to friends.

Wow. Hands down the worst online/​in store pick up experience I’ve ever had. I ordered 4 fuses on O’Reilly’s site online for pickup in this store. I’m in Panama, my girlfriend is in LA and I needed her to pick up $ 4 of fuses.
When ordering online, I noted that you had to call customer service if someone other than the card holder was picking up the product. So I called from Panama and after 15 mins of background questions establishing my real identity, they said that my girlfriend’s name would be given to the store and she could pick them up.
When she arrived at the store, not only did they not have her name, not only did they make her wait for 40 minutes (for my $ 4 order), but they humiliated her and acted as if she was crazy for imagining this whole situation. In the end she just bought new ones (although they even made that hard by refusing to disclose to her the actual number on the order.)
So thanks O’Reilly for making that the most time consuming and frustrating $ 4 spent in the last decade. Disturbingly incompetent and unfriendly

O’Reilly’s is a decent store. It is not easy to get help as they are usually understaffed in this location. In addition they did not have the touch up paint that I needed today. Most of the time I just get oil and other maintenance items here.

Pretty good stuff here

I asked two separate employees about a fuel cleaner. They both advised me to a product. I asked many times whether I needed a funnel or not to apply the liquid to the gas tank. They said no. Of course the overflow valve in the entry to the gas tank valve caught all the liquid and disposed it on the ground. I went back to the store to get a replacement and/​or a refund. The assistant manager, Lenton, said that it was common sense and I should of stuck a screw driver in the gas tank valve then administered the product. This is what goes on at this store.

Typically, you don’t find me in auto parts stores but I needed a part for my motorcycle ASAP and Junior and Nick helped me out big time!
They were patient and friendly and helped me find that exact part I needed to fix my bike.
I’m going to make it a point to only visit this auto parts store from now on, if I can.

Plenty going on if you’re a car-​enthusiat.
This place is well stocked with almost anything your car needs/​craves… accessorize your vehicle, etc.
I wasn’t too thrilled with the customer service, however. I wandered about aimlessly looking for the right oil and no one helped me. At the register, the workers just didn’t seem to care.
I’ll come back again seeing as how it’s conveniently located, but I won’t be too happy about it