Randall Gilbert MD

do not go see dr. gilbert. not a good dr. shares no concern for patients illnesses or concerns. he is my primary dr and has not seen the small tor I had amputated in 2008– he takes no interest in his patients and lovesa to refer you out instead of him taking 5 minutes to examine you. they don’t check your blood pressure or weight when you come in. do yourwself a favor — STAY AWAY FROM THIS DR!!!

Dr. Gilbert is absolutely a terrible doctor! I when to see doctor Dr. Gilbert since I was experiencing body ache, at first he didn’t let me finish telling him about my symptoms when he offered me pain killers and sleeping pills. I told him that I was not going to take any medication without not knowing why I was feeling does symptoms. He orders some blood work. I when back to see him an with lab work results in hand, he diagnoses me with having Lupus and prescribe me a medication when the blood work results was showing that I didn’t have Lupus.
I when to see my primary doctor, he was skeptical with Dr. Gilbert diagnosis and requested me to redo the lab work. He also requested from Dr Gilbert to provide him with the information on what he based to diagnose me with Lupus, Dr. Gilbert refused to provide any explanation or documentation regarding his diagnosis in a very rude way.
These are Dr. Gilbert professional words «are you in pain, you can’t sleep? I can provide you with pain killers and sleeping pills right now»
I only wish to have checked his reviews before I when to see Dr. Gilbert, that will prevent me from exposing myself to his malpractice.
Be careful, Dr. Gilbert should not be a doctor, he can harm you more than an illness will by misdiagnosing you and prescribing medications that can cause serious health problems.

I was not impressed at all. He was «nice» but an absolutely terrible doctor. As others have mentioned, he didn’t do even a cursory exam or talk to me about my symptoms — he simply had me raise my arms above my head. Within 30 seconds of meeting me he tried to argue with me about an orthopedic diagnosis in my case history chart and tell me it was something else. Seriously? He hadn’t even examined me, he didn’t have X-​Rays, and um, he wasn’t an orthopedist. I had to actually talk over him to say that I had been diagnosed by a competent orthopedist, that the diagnosis had been confirmed, that I was receiving appropriate orthopedic treatment, and that it wasn’t the reason for my visit.
At both visits it seemed as though his goal was to get me out of his office in under 90 seconds. He diagnosed me with something that he’d never even examined me for, and for which there was zero bloodwork that suggested it might even be a possibility. He also seemed to be in a hurry to prescribe some very hardcore medications that were completely unjustified in my case. Considering what these meds do and the very serious side effects they can have, that’s more than careless– it’s dangerous. Stay away.

I don’t normally write reviews, but I had such a terrible experience with Dr. Gilbert and I felt the need to encourage RA patients to avoid this doctor – even as a last resort. I’d first like to confirm some of the other complaints regarding his staff, waiting room/​exam room, and his general personality. I’ll then address the main reason why you should avoid Dr. Gilbert, speaking only to his incompetence as a doctor.
The main receptionist who doubles a nurse and takes vitals is indeed very eccentric and very unprofessional. I dreaded being in that exam room with her because she would always complain to me about the stressful nature of her job, and I found it especially unprofessional when she would speak negatively about Dr. Gilbert (even though I wasn’t quite fond of him either). During my last visit recently I was told that she had finally retired, thankfully, and her replacement seems much more professional.
The waiting room and exam room is incredibly outdated and unpleasant. Although I didn’t think that was necessarily a huge problem, it does signify that the practice as a whole is outdated.
Anyone who has ever met Dr. Gilbert can tell you he’s weird. He’s not personable or communicative at all, and he made me very uneasy every time I had to speak with him. I think the perfect example of this was during my last visit when he talked about his trip to the safari. He repeated phrases such as «and no one has more fun than the monkeys swiiiiiiiinging from the vine,» «and no one runs faaaaaaster than the cheetah at 70 miles per hour,» and no one can be more graceful than the antelope ruuuunning in the plains.” To me, it seemed very strange to give me endless facts about animals than simply saying he had an enjoyable experience. Not to mention that was a solid ten minutes that could have been spent talking to the patient!
But the real reason why you should avoid Dr. Gilbert at all costs is not because of the unpleasant staff member, ugly exam rooms, or his weird personality. It’s because he is a terrible doctor. First of all, he doesn’t perform the most basic assessments of joint pain and swelling (called a joint count), instead he simply looks at you and asks you to move your head left and right, make a fist, and lift your arms up and down. If you can do all of those things, he thinks you’re fine and that you don’t need treatment! Secondly, he is against modern medications that are proven to be very safe and effective, such as widely tested and approved biologics and JAK inhibitors. Also, under his care, the patient does not have a say in what type of treatment he or she receives, and he even walks towards the door if you disagree with him! For the last six months I have expressed to stop taking DMARDs (basic medications used for mild RA) and go back on a biologic (a former rheumatologist prescribed Humira and Enbrel to me and I responded fairly well to both) and for the last six months he simply kept increasing my dosage of DMARDs: a lazy and poorly thought-​out solution.
All in all, my health has significantly worsened under his care, and I do not recommend him as doctor (actually, I think he needs to go back to medical school or quit).

Was my PCP for 6 months. Not going back. Not recommended.
In general, Dr. Gilbert seems nice enough and, at least in my visits, he did seem to care about my requests and concerns. However, the other reviewers that refer to him as a bit of an odd duck or a weird guy ring true with me as well. Also, I think if your tie is dirty, don’t wear the tie. It is better for a patient to see a clean dress-​shirt and no tie than a tie that has been splattered with something of unknown origin. Something about his overall approach doesn’t inspire confidence.
The waiting room is shared with other doctor’s practices and is not particularly well kept up. The exam room is extremely dated and needs attention and cleaning (how expensive is it really to have the cloth on the stained guest chair in the office steam cleaned out?). On every visit, the first thing the assistant had to do was pull the paper exam table sheet down and tear off the obviously used portion. That should be done before the patient comes in, not after. I agree that the assistant is as others have described (didn’t get her name, but she’s a gray haired woman). In all, I’ve listened to her lie to other patients calling in («the doctor can’t help you; he’s out of prescription pads right now.» Interestingly, the doctor wrote me a prescription that same day while I was there); had her give me referrals to GYNs only to find out that the first one didn’t accept my insurance (which she was absolutely convinced couldn’t be right when I told her so); the second referral she gave me was the wrong office phone number and when I was able to find out the correct office number I found out that doctor isn’t even taking new patients; and I never actually got a GYN referral after she promised to «look into that for me.» I had to cancel an appointment once and so I called two days before. She got rude about it and said it would be a month before I could get another appointment. I said that was not a problem in this instance. But I recently got a copy of my file from them and I see that someone wrote «NO SHOW» for the appointment that I specifically called in to reschedule. Hmm. In one of my visits, the assistant noticed the company name on my shirt and asked what I do. I said computer tech support, and she replied, «Oh well maybe you can tell me how to handle this problem I have…» and proceeded to describe a tech problem on her home PC. REALLY lady? Do not ask me for free tech support advice while I’m paying for a doctor visit and you’re taking my blood pressure. Are you TRYING to cause it to spike? On the morning of my last visit to them, I got a call — not a courtesy call to remind me of my appointment — but to ask for a referral authorization because they thought my insurance required it and the doctor wouldn’t see me if I don’t have that. Um… Dr. Gilbert is (WAS) my PCP on record and so I don’t need a referral to go to him. WTH? It’s like she didn’t even look at my file. On my final visit to their office, I was waiting at the counter while my credit card was run for my co-​pay and I noticed they had their ATT uverse modem/​router sitting there in full view less than a foot from the counter window. This is a HUGE problem because it had the WiFi SSID, the passcode, and the device access code in plain view of anyone who walked in and stood at that counter. Yes, I can confirm that not only could one access their network from any wireless device using that info and see every single machine on the network, but much worse which I will not go into for obvious reasons. I asked if they have an IT person and the reply I got was «Oh, I don’t know. The doctor handles that.» I explained why I asked and said they really ought to have their IT person change that, or at very least hide the info. She said, «Oh, well, I can fix that…» and reached over to turn the router a quarter turn. Thing is, it won’t stay like that the moment she moves the keyboard, mouse, or anything else near the router (or if someone casually reaches over themselves) moves and it goes back to the natural position that the cables connected to it had previously pulled it to. On top of that, who else already has that info that has been in full view for who knows how long? Can you say major HIPAA compliance FAIL? There were a few other things I noticed about the assistant, but I don’t want to beat a dead horse. You get the idea — she just isn’t ideal. And while I understand it’s hard to find good help, I can’t imagine a very good doctor would want an assistant with her kind of approach working for or with him.
All in all, I have been very disappointed with my experience with Dr. Gilbert’s office over the last 6 months and I have put in a request to my insurance company to change my Primary Care Physician. One positive thing I can say about the place is that it was convenient to have a lab located in the same building as the doctor for when I needed to have blood drawn and tested.

I would not recommend going to Dr. Randall Gilbert unless you have exhausted all other specialists entirely and have no where else to turn.
I have been having some rheumatic issues. Dr Gilbert diagnosed me with having Lupus, and even my primary care doctor is skeptical of this.
I am on a treasure trove of meds that he has prescribed, none of which are helping. Visit after visit, I have felt no compassion regarding my illness, nor any real concern about how he would like to figure out what is going on with me, health-​wise.
If you ask him a question, he is short in his answers. He tries to get you out of the office as soon as possible. «If» you get him on the phone, he’ll be rude. Once, I called to ask him about recent tests I had done, and he scolded me for calling him, and told me we would talk about the results upon my next visit (which was two months away).
I asked him to write me a doctor’s note for work and my disability, and he said «I have stacks of papers this high and I could do it but it would be weeks and weeks and weeks away.» He basically blew me off, and did not care one bit if I got fired or lost my disability. Even though I was sitting right there, he couldn’t take five minutes to write me a hand-​written note. That’s how little he cares.
His office is dingy. Some cushions are ripped. Even the medical table which is cushioned is ripped as well. His lab coat is often dirty. On top of this he is an odd duck, and has no bed-​side manner.
If you want someone to write you scripts, he can do that very well. But don’t expect much more. This guy should not be a doctor because he lacks humanity and kindness.

Wow, weird guy. Not at all thorough or communicative, even going so far as to diagnose me with something he seemed to have no information about and to discount previous diagnoses after little more than having me raise my arms and wriggle my fingers. As I was mid-​sentence, questioning him about his conclusions, he opened the door and said, «Make an appointment for four weeks from now, we’ll see how it goes.» (See how WHAT goes??? Weirdo.) I didn’t let him off that easily, but after two more attempts to discuss my physical issues intelligibly with this man, and him motioning for me to leave the room, I just left. Gilbert sounded strange and incoherent over the phone, and I didn’t like the sound of the place even before I went, but unfortunately, this was the only specialist my insurance covered. Oh, and his main receptionist isn’t helpful or professional at all; a real character herself. Another very disappointing experience at the doc’s office.

An MD who is personable & who actually takes the time to talk, teach & answer questions from his patients! Imagine that. What a nice doctor, very down to earth, not materialistic or egotistical at all. He really knows his stuff. Thanks Dr. G.

Dr. Gilbert was great! Very, very attentive! I would see him still if my ins covered it.

Nice doctor. He is very helpful, informative and compassionate. Really goes above and beyond for his patients!