Rocket Smog

I’m not a Unilocaler. However, this should come to the consumers attention.
I went in today, to have my car smog check’d. A short, old man with glasses and a thick dialect approached. I asked him to plug in the handheld to see if my OBD system was ready to be tested before I drop money. He refused, stating: It is against California law to do so. I quickly shot that down, to which he replied this is a testing facility only. Never at any point did I ask to diagnose a problem, but simply check to see if it is ready. They do this during the test as well, which most times they will fail you at the end and say «The system isn’t ready, drive it around more», after you dropped the 48 bucks. I called the Bureau of Automotive repair to confirm, which they did, that it was not against the law, nor was it a diagnostic procedure.
To the old bald guy, with the side fro… Sorry you couldn’t rip me off today. When I called after speaking with BAR, and confirmed you were full of it, all you could do was hang up. Perhaps you realized what a horses derrière you are, then again, that would be giving you too much credit. But thanks to this review, consumers will know for sure what you are, and what they are allowed to ask for.
It is not illegal to use the handheld, and check for OBD Readiness. Ask for it, if they refuse, leave.
Suck it Rocket Smog.

No longer 5 stars, been here several times in recent months, they didn’t tell me that I only had 60 days for free retest, but relented after a moment and restested free. :)
Location is great, right across from DMV, and price is always really low. Great for people that don’t need any repairs on their cars /​cars that are relatively new. Easy to find coupon on their site.
Would be five stars if they helped me actually diagnose my issues. It took six months to figure out some really simple stuff, questions that pros in the field should think to ask their customers.

I had a wonderful experience! I was greeted immediately as I walked in, the worker were very nice, and everything was done in a timely manner. I was in and out in probably 15 to 20 mins more towards the 15mins side of time.

Had my smog checked here twice. Both times they saw me right away. Quick service — in and out in 15 minutes. And open on Saturday is a HUGE plus! And right across from the DMV. Just don’t forget your $ 5 coupon like I did.

My husband and I just Went in unplanned at 4 pm on a Saturday bc the other place was closed (despite their hours listing opened… That review to come…) and unsure if our second, barely ever used car would pass.
We arrived, Parked, and was promptly greeted. We asked about a retest option and was told it was available/​included if the first was not past. (They also have the sign about a retest for free within 60 days up, which someone else has already posted.) we asked the price and he quoted $ 56.95. We went in, filled out paperwork, paid $ 1 for a soda from a machine, and were called at 4:30 by the car name to be informed we past and made payment. It’s 4:45 as I write this and we are happily at home.
+The service was good, prompt, polite, and with no frills. We needed nothing more.
+The price was $ 10 less than we would have paid and would have been $ 15 if the hubby used the coupon from the website I saw.
+We were in and out quickly.
Bottom line– we had a very positive experience and I have no reason to give less than 5 stars!

We’ve been going to this place for ten years and had perfectly decent service. This time the treatment by the guys in the garage to many of the customers was beyond rude. They suffer from an unfortunate combination of ignorance and arrogance, treat customers like garbage, and make fun of the customer’s cars loud enough (purposefully) for the customers to hear. Incredible. We have at least a dozen family members who have been going to this place. Not anymore. Bye-​bye rocket smog… Hello Culver City Smog!

I just came back from the smog test at Rocket Smog. I made a call to come in at 2:35pm. I came in around 2:42pm and passed the test. I came back home at 2:55pm. 20 min total from the phone call to coming back! I have never experienced smog test this quick.

First of all, this place is right next to DMV so there is no extra driving when you find out you need one to get your vehicle registered.
I came here on Thursday, 3 pm and there was one person before me. (And no lines at DMV either!) If you come here during their busiest hours though, you should expect to wait.
Yes, the guy starts his dialogue by asking the model of the car and saying «it will be $ 49.95(price may vary for your car)». I prefer that. I like short and simple. But after they finished the job they explained well enough before I paid.

Great service, fast, reasonable.
Highly recommend!

Quick and painless. I really appreciated that. After procrastinating for 2+ months in my registration I roll up to the DMV only to find out I also needed a smog check. FAWK!!!
Luckily Rocket Smog is right across the street. Perfect location for those clueless nuts such as myself. I drove in, parked, and was quickly greeted. I asked how much and how long and was informed $ 50 and approx 40 mins.
Sounded good to me, so I sat, checked in, and started reading the reviews. I noticed mixed reviews but I just need my baby to pass. And being an ’08 that’s exactly what she is, so no problems anticipated and none given.
They also honored the $ 5 coupon simply by mentioning. And had me out a lot faster than the quoted time. Happy camper!!!
FYI it takes about 1 hr for DMV to receive the info. Not sure if that’s standard or not.

No wAit and across from DMV. The other place down the street lied about wait time. Staff is competent. Painless experience. First time getting this car smogged and no problems.

Terrible customer service. Exact words below:
«It’s 44.88.»
After 2s, he looked at me, says
«Where is the money?!»
Without saying anything else like if I pass the test or not. Just threw me all the papers.

Came here promptly at 8am on a Monday morning. Two older men were there and told me to sit down and wait. No one else was in line. I waited for 25 minutes and no service. Time is precious.

Came here around 3:30pm on a Saturday and there was no wait. I was greeted immediately after getting out of my car, and handed the paperwork needed. Definitely get the $ 5 off coupon from their website! I showed them the coupon and got quoted $ 45 after the discount.
They worked on the smog check for my car right away and it was done in less than 15 minutes. One of the reviews says «If your car doesn’t pass, you get a 10% discount if you take it back.» But that doesn’t seem to be true now. They offer one free retest within 60 days if your car doesn’t pass. Luckily mine passed so I can’t speak to the retest.

Overall, the experience was great and I would be back!
They have a $ 5 off coupon on their website so the total cost of my smog check was $ 45 for my type of car.
Came on a Thursday, just before 4pm and there was no wait. I was greeted and directed where to park. There was enough space on their lot to park about 4 sedans. Then I had to fill out information about my car as my car was being tested. I was in and out within 30 mins!
And, yes, my car passed the smog test!

I was in and out of this place in under 15 mins. It was around 11:30am on a Tuesday. Those guys are very courteous and efficient. They even gladly replaced a screw for my license plate.
They have a $ 5 off coupon on their website that you can just show them on your smartphone. My test result was received by DMV within the hour. They get the job done fast and painless, what more can you ask for from a smog place.

Last week, I went to Rocket Smog to get my car smogged. After sitting in the waiting room for about 40 minutes I was told by an older gentleman that I did not pass due to my air filter. I was told to pay $ 41 instead of $ 50 and to come back in the next 60 days to receive a free smog check along with a sticker saying that my air filter is legal. I found it weird that they were giving me problems seeing as my uncle who has had this car since ’02 had passed all tests and so did I last year. Nonetheless, I found it to be no problem seeing as I had the sticker and just needed to put it on.
WRONG! I came back this morning and instead of seeing the older gentleman I spoke to last time, a younger guy (note that I did not call him a gentleman) greeted me and told me to park my car. He came to meet me and see what I needed; I let him know about my last visit and it all went down hill from there.
I let the guy know I had the sticker and showed him the proper paper work he needed. He had me pop the hood and retorted, «Well ma’am, I hope that’s not the sticker because that’s definitely not what we asked for»… Well excuse me sir! Just to let you fellow Unilocalers know, I am 19 years old. There is no reason for anyone to call me ma’am but then again I shouldn’t expect anything from this guy anyway. Also, as I stated in the beginning, the older gentleman said that I needed a sticker; a sticker that stated my air filter is legal in this state. His words exactly! Guys, isn’t it your job to be more specific seeing as I am not familiar with your field of work? Well, I guess not.
I am truly disgusted by how I was treated by this man today. He expected me to know the ins and outs of a smog check and embarrassed me because I didn’t. I was told to leave because he could not help me and might I add he also exclaimed «good luck, you’re better off getting a new air filter».
To end this all off. I’m writing this review as I sit waiting to finish my Smog Check from another business. And let’s just say… I PASSED. With that said, you can keep the $ 41 I wasted on your business. You already got my money the first time so why need to help me the second, right?
TAKE THAT ROCKET SMOG! SEE YOU NEVER!

It was a good service as usual !
They are kind, quick & efficient.
Also U can say « Unilocal discount «
Convenient location & enough parking, a cute waiting area at side.
Across from the Culver City DMV.
Thanks !!!

Based on my visit to the other Location as well as my dealings with this branch (right across the street from the Culver City DMV) I had consistent, straight –forward professional experiences.
The rocket smog on la cienega did my smog check. I like how while I was waiting the mechanics or technicians who work there like to talk about cars of all years and even showed some general interest in my 2001 300k mi.+ car. A little car talk and leaving feeling like this errand wasn’t so bad, they told me they would take care of the DMV electronically.
Months later still no registration tags bc apparently when you are already delinquent for registration, you MUST go back to the DMV and do it in person — something that was not clear to me after leaving the DMV.
Anyhow, after a «not displaying current tags» ticket and a phone call with my AAA branch, I was told I had to pay for another smog, no way around it.
I called and went to THIS location this time and the guy was honest. he said «it didn’t sound right, the last test was still within my time frame — to go to the DMV and get my tags (still had my receipt that it was all paid for) so I trusted the guy and an hour and 45 minutes later (at the DMV) I got my tags. He saved me from putting out another $ 49.95 for an unnecessary test. Thank you!

I cannot believe how easy this was! I priced our vehicle several places, and this was the lowest. THEN on top of that I printed the $ 5 off coupon on their website for the certified Smog Check! I did not make an appt, just drove in, filled out some paperwork, they completed the check immediately, I paid, and was out of the parking lot; all in what seemed like 15 mins.!!
I will be back & I will recommend to everyone I know.