Ross Dress for Less

Nancy and Eric are the worst and should be fired. Hire people that wanna work. I just got the worst customer service from these people.

One of the cleanliest and organized Ross stores I have visited. I went there to look for shoes and I love the seats and mirrors! Perfect for shoe shopping! Got a pair of knee high black boots for $ 40 and a medium size Samsonite luggage for $ 70. Great prices and service at this location.

This Ross needs new customer service representatives with proper training on need to learn how to treat customers and most important should know your merchandise. The latin girl at your customer service desk has no clue of your merchandise even when reading tags and comparing them to the receipt. She needs to learn how to treat customers with courtesy and even that may not help this person!!! She rejects your merchandise even when the the tags and receipt match the merchandise. The Ross on Sepulveda /​National have great customer service and commented that your customer service representative is an IDIOT!!!

This is a great Ross… it’s neat and very organized. I found my cousin’s baby shower gift here for under $ 50. This Ross also had a nice selection of women’s purses. The cashiers could be more friendlier. Usually when I think of Ross, I think unorganized, long lines & messy. But definitely a well organized Ross. There wasn’t a long line and I went here around 10:30am. Will definitely be back.

Although I prefer Marshalls or TJ Maxx, I will visit this Ross on occasion because I have always found what I needed here. From luggage to workout clothes to bedding, I don’t think I’ve ever left here empty handed. The store is organized and clean. The workers are friendly and helpful.
I wish they had a better selection of clothing for men. The racks tend to be a little sparse at times.

This Ross is always good for dresses and house items. Organization has been slacking recently but they do have tons of stuff so I sympathize.

I was here yesterday in the morning. Everyone was really welcoming with the exception of the cashier’s at that time who made rude comments about a group of young people with disabilities. They seemed frustrated that they were there again. Dissapointed!

This Ross is clean and organized. Their employees are very helpful. The manager Ashley is knowledgable about the products and respectful towards customers. I will definitely be back.

Something different is going on !
Greeting the same way: «Welcome to Ross.»
But, wait. Every isle is neat and clean.
And there’s a man walking around saying hello to everyone.
Oh, I get it ! The SUITS here ! About four of them. And they’re going through every isle and discussing it. All the employees are on their best behavior.
Not one item was out of place.
I feel like I’m in the Twilight Zone.
I kind of don’t like it. I feel like there’s a lot less merchandise. A lot less.
I’m in here often enough. I’ll check it out next week in hopes that it’s back to the same olé chaotic Ross I know and love.

I love this Ross! There’s much more selections than the one in Alhambra. Cleaner and carry alot more useful things ~. Besides the one in San Diego, this is my 2^nd fav location!

Not a fan of this Ross. Stopped by a couple weeks ago after work and it was messier than usual, they didn’t have anything good (kinda of a turn off when you have to dig through piles of stuff to look at one item!).
If I go back in the future, I will only stop by in the morning when it’s hopefully clean and stocked :)

This Ross is just okay. I go here a lot because it’s close to work, but it can be difficult to find things. The clothing section scares me with the chaos. I don’t mind the home section, though. It’s easier to sort through!

My friends found the perfect cup that suited me. It said «Don’t tell me to keep calm.» lololol
My friends and I were hoping we’d have some luck buying shoes, etc here, unlike the other place we had visited before this place. And we did. We were also so happy the place closed late, 11pm, the night we went. I’ve never seen a Ross close this late. Well in OC they close around 9−930pm. Anyway, my friends and I bought some clothes, shoes, and cups. Prices were a bargain too.

There are good finds at this location as well as plenty of parking!
If there’s something wrong with what you want to purchase, they give you at least a 10% discount– even if it’s as simple as something that can be washed.
The cashiers are generally in a good mood and the dressing rooms are pretty clean.
Be warned, this Ross has notoriously long lines so you really have to get in at the right time. When the line is long though, it usually moves pretty fast.
Happy shopping!

Any Ross that you can walk away from without being shot at is a good one. And thankfully this isn’t the most ghetto Ross I’ve ever been to. That being said, this is one of the worst-​stocked Ross’s I’ve been to. I just needed some crummy socks. Is that so much to ask? There was hardly any selection. And don’t get me started on the shoe section. You’re lucky you can find two shoes taped together, let alone in the correctly-​size-​numbered section. Not overly anxious to come back to this one.

Since when did customers have to re-​rack the clothes they tried on? The employee must’ve been PMS’ing. So bossy. Lucky I’m not her manager.

I love Ross! The only downside is that I always find stuff I love but don’t really need… and end up buying a bunch of clothes and junk and it adds up!
This is not one of the most organized Ross’ I’ve seen. The one I usually go to there’s always someone cleaning and putting things back on the shelves/​racks. There’s also always someone around when you have a question or need help finding things. This Ross seems kinda scattered and messy.
Regarding Ross in general, I love that I can get brand name stuff (clothes, shoes, purses, perfumes, etc.) for a lot less than I’d pay anywhere else. I get my husband really nice shirts that I’ve seen for $ 40-​$ 50 elsewhere for like $ 10-​$ 20… not bad!

Not a super thrifty shopper, but randomly wandered in here the other day looking for stuff for my new apartment. I was shocked at how cheap stuff is here! Is it cursed? Did it fall out of the truck? I found no flaws and I saved a ton of cash on random crap like bathroom mats and pint glasses and used that extra cash on sushi!
Go Ross!

Going to Santa Anita race track tomorrow and need a floppy hat.
Walked in the store at 9:40 a.m. Walked out of the store at 9:50 a.m. with a cute black and white floppy hat.
It’s off to the races! Tally ho!

I thought the one on Sepulveda was bad, but this Ross is horrendous.
I came here on a Saturday, just to pick up some pillows and sheets. It took me 5 minutes to find what I wanted. The line was all the way to the back of the store. Going to Ross means asking yourself how much you love the one item you’re purchasing, and want to give up valuable time in your life for. The store was relatively empty, and everyone seemed to be in line.
I was stressin about a party I was hosting that night, and realizing that time is money, even desperately tried to offer people in the front of the line cash plus $ 5 to add my items to theirs. No one took it (I would have taken an easy $ 5!). I waited out the line, and no apology from the cashier either. Like most Ross stores, the front door is fully staffed with security, but there are never enough cashiers. Because everyone gets tempted to steal rather than waste their day in line, I’m sure.
As for the rest of the store, it’s your small-​to-​average size Ross, with messy dressing rooms and pretty nonexistent service. But you shouldn’t have to wait in line for 5 – 6 times the amount of time it took you to pick out what you wanted. Hire some extra staff!