Arioso

Overall, these apartments are mediocre. Here are a few cons worth mentioning:
1) Highway noise. I seemed to notice it less during the day, however the sound from the highway was very annoying and noticeable throughout the night, and especially as traffic began to pickup early in the morning. Make sure to consider the location of your unit, and realize that if you can hear 280 at all during the day (e.g. during a walk-​through), it will certainly be louder at night.
2) Kids playing in the courtyards each evening. Not the biggest issue, however coming home from work and hearing kids «scream-​play» for a few hours is not the easiest way to wind down (I sort of feel bad these kids have to play on a concrete jungle (as the inner courtyard has basically no grass), but so goes the Bay Area.).
3) Security deposit return. We left our unit in good condition, and spent a half-​day cleaning it when we vacated, however they still charged us over $ 350 for carpet and unit cleaning. Expect to make a small-​claims suit if you’d like your security deposit back.

Generally I like this apartment complex but there are two significant issues that make it impossible to give this place a high rating. The first and biggest problem is getting high-​speed broadband is impossible! You are forced to go with a DSL connection which is EXTREMELY slow. Second, cable is not an option for television so if you are a TiVo users you will want to stay away.

I stayed here for a year with my Fiancée (2013 – 2014). And overall, things were good. Rather than going into detail about our stay, I’ll just list the pros and cons as I saw them.
Pros:
Luxury apartments means, clean and modern.
Great Appliances.
Good sized bathroom (s).
Good pool and hot tub.
We liked the management.
Lots of families. Kids play in the courtyard.
Great access to 280.
We had termites, and they were prompt to address the issue.
Privacy was never an issue. Rarely did we ever hear neighbors.
Parking was decent.
Great neighborhood for walking the dog/​kids.
Cons:
Lots of concrete.
Guest parking was not good.
No Elevator.
Only asian food nearby.
A little expensive for the size, but not for the area.
Weight lifting area was a little weak.

My family and I lived in Arioso for 3 years: from ’11 to ’14 and had such a positive experience living there.
First, the property management team (Irene, Tanya, etc.) is friendly, helpful and very responsive – this includes the maintenance team (Jose, Jorge and others) They were very accessible and strived to solve issues quickly. I could go in with any question or request and they were always so accommodating. The team is one of the things I miss the most about living there!
Second, the property itself has plenty of trees and space to walk your dog (there is an adjacent grassy area that I believe is owned by Arioso). The property is gated and I felt quite safe walking from the underground parking garage to my unit. Our unit was the largest of all the floorplans at 1237 sq. ft. and had plenty of storage room for a 3 person family. This floorplan had more of its square footage in the bedrooms and closets/​storage vs. the living area which is exactly what we needed. We were also located sort of in a nook between buildings, giving us a good deal of privacy.
Third, the residents are friendly enough. There’s is a mix of families with children, singles, and temporary corporate residents. You will see children playing in the courtyard, so just know that if you’re looking for a quiet unit you may not want one that faces the main part of one of the courtyards. Not too many people mind this too much, but it is worth a mention.
Fourth, the property is conveniently located right off Wolfe/​280 which was a bonus for us. My son attended Collins Elementary which is about 1.5 miles away. A little far to walk, but doable. And with Cupertino Village with 99Ranch and all of its Chinese restaurants right next door, you can walk over for dinner after a long day at work and never have to wash a dish. When we left, there was a LOT of construction going on with the new Apple campus being built. This will go on for a couple of years I believe.
Overall, a positive experience. I would definitely recommend!

Stayed here 7 weeks on a project, was hesitant when I read some of the negative reviews… But I have had a overall positive experience at the Arioso.
I leased my apartment from Suite America so it was fully furnished and equipped by them. And great service end to end though their rates are significantly higher than renting from Arioso.
The 2-​bedroom apartment is cozy, comfortable for 4 people to live in. A/​C, water, heating all worked fine. Kitchen is a good size and so is the pantry /​utility area. The pool is sometimes crowded with kids on weekends, and the gym looks clean (did not use). The management office staff were helpful whenever I went to look for my parcels etc.
I got 24h advance warning when there were repairs to the water and electricity which happened a few times during my stay.
In short, I would come back to Arioso if I am out here for an extended period again.

That’s it. I’m going down to one-​star. Not more than a month has passed since our last inspection and today I just got a flyer saying they’re inspecting us again next week! Isn’t there some sort of law against this excessive invasion of privacy?

First the good. The people who work in the leasing office are great! Tanya is a walking smile, always going the extra mile to help! I’d give her a 5 star.
Now the bad:
The apartments are very badly built, with the cheapest materials possible.
The walls are painted in 70s beige and textured.
There are ginormous ceiling fans on a short ceiling so if you’re tall, beware. (I had mine removed)
The «hardwood» floor is made of plastic, and they don’t put wheels on the fridge. So if you try to pull the fridge you rip the floor, then they want to charge you to fix the floor.
The shower was made for children or really short people, if you want to wash your head you’ll have to bend.
The «tiles» in the shower are this plastic sheet with embossed tiles, if you press on it the bend of the plastic gives in. (Could be good spring cushioning if you fall while showering and hit the wall)
The outside floors are bare — just concrete — as though it’s still under construction. Because it’s too expensive to put tiles and make it look finished and nicer.
And you get all that for the super good price of $ 2500-​$ 3000 a month for a 1 bedroom!
There are lots and lots of kids, and they are very very loud. If your apartment faces the backyard and you’re bothered by screeches and balls bouncing, this is not the place for you.
And then finally there’s the moving out costs. They try not to comply with California law and want to charge 100% of repair costs. In California, paint, carpets anything inside the apartment has a «lifetime», and the amount of repair is a % of the remaining lifetime of the item.
Paint for example has a lifetime of 2 years, so if you stay there 2 years, no matter how dirty you left the walls, they cannot legally charge you to repaint. But they’ll try. Even if you paid them a total of $ 60k during your stay with them.
I looked at lots of other apartments and it is hard to find any rental complex that’s not trying to cut costs everywhere possible — and Arioso is not the worse by far, but it’s pretty bad.
Prometheus seems to have a good reputation when it comes to quality. You may also want to check apartments in Santana Row or San Jose, it’s cheaper and you get WAY better quality for the price you pay!

I lived here for about two years and I’m moving out this month cause of long commute to my work.
This apartment was very pleasant to stay the whole time from the supportive management to many amenities in and outside community.
The maintenance staff were polite and courteous whenever they worked on my unit.
I would definitely recommend this apartments to anyone for a short or long stay.

Rip off artists. I took over a lease there for about seven months. Before I left for overseas they told me NOT to clean the apartment (which I had done despite what they said) and NOT to have the rug steam cleaned because they had to do it anyway even if I had it done. The day of my flight nobody was there in the middle of the day on a week day to take my keys so after waiting a while I had to stuff everything in an envelope and leave it in the mailbox. Other than the rug needing to be cleaned there was NOTHING wrong with the apparent. It wasn’t band new when I got it but I put no substantial wear on anything there. Yet when I got back not only had they kept my 600 bucks deposit but they had sent $ 240 to collections for REPLACING the rug which did not need to be replaced. Even if they though it did, I was there for 7 months but they were still going to stick me with it. If you stay there prepare for them to rip you off.

I’ve only been here a few months and can confirm most of the other complaints in these reviews.
They will enter your apartment without formal notice. I never relieved any notification of «inspection.» I was greeted after a shower, half naked by a strange man in my apartment. Not safe…
Other than that the place is full of yappy dogs, my apartment smells like a curry riden cat box, residents that park over the line, and black mold on every outward facing window.
Stay away if you value privacy, quiet, undented car doors, and no allergies.
Other gripes:
Door is broken and doesn’t close without slamming it.
Sewage has backed up into my bathtub on 3 occasions. Everythime leaving extremely long black hairs…*YUCK*

So, based on the unit I lived in for a year, I believe my one star rating is more than fair.
The Door
My unit needed the front door fixed more than 6 times. The front door was always locking me and my family in or out of the apartment. We live on the first floor, so technically we could get in and out in an emergency if we just hop over the patio wall. On the 5^th time they were there to fix it I demanded a new door. Because of the type of door it would take a few weeks to order
There were still problems with the new door but it was due to the door frame, & how everything closed together. The people who worked on the door did everything they could it was in no way their fault that the building was defective.
Painting the Door
The 1^st time they painted the door was when they were painting my building as part of a renovation. I was literally taped into my apartment. I had no idea they were going to completely tape my front door, they never notified me that they needed to tape me in, and that maybe I should stay inside for a day, or go somewhere else for the day so the job could be done… Well I had somewhere I needed to be, so I needed to get out of the apartment. The guys painting were nice about it. And did the best they could do, given the position we were both put in. It was not their fault, it was managements fault for not telling me what to expect.
Sometime later a guy randomly showed up to paint the door. I only noticed this guy was painting my front door, because my cat was starring at the door. I look out the peep hole in my door, and I see the guy.
They finally put the finishing touches on the edges, maybe a month later by calling me and letting me know that they needed to paint the door around the edges and leave it open for an hour to dry.
The pool of water in front of my door
They have a big cleaning event where they power wash the building. This is different from the usual power washing they do. They informed everyone about the power washing, and to place towels under their doors to prevent any water from seeping into their units. I left in the morning came back in the afternoon, and there was a huge body of water blocking my front door. My door is under the stairs, and the guy is on the top floor with the water compressor cleaning. The water is like 3 inches deep. Another maintenance guy sees me and helps me and my son and my bags across the water.
I want to note that this happened after a new drain was drilled into the concrete, so there were two drains in front of my door, but apparently they both hadn’t worked, the water was murky. So it’s not like I could complain about it, they were cleaning after all… But still, that only seemed to happen in front of my apartment…
Also, when it rained, water pooled slightly in front of my door, because of the way the concrete sloped, and the paint peeled off the floor in that hallway and got everywhere. There was also a pool of water that developed at the top of the stairs I took down to the garage.
The Leaks
First floor units have to deal with their toilets bubbling up and overflowing water into their units. I was never informed about the leaks when I toured the property or signed a one year lease.
There were a lot of leaks, major leaks, water in the hallway. Carpets pulled up. etc.
Pipeworks
One day I went down to the garage, and saw yellow cautionary tape outlining some pipes in the ceiling of the garage. I never received anything about this kind of work happening from management & the garage was full of cars. I went up to one the guys, & said «Is it ok to move my car?» the guy said «I would if I were you.»
I wanted to believe it had something to do with fixing «the leaks» But the leaks kept happening. I have no idea what they were doing but I would have liked to have been informed of something that might have damaged my car.
Last words
I want to mention that I came into the leasing office twice with my end of lease rent because they miss calculated it and I needed to go back a second time for the remaining amount.
Each time the manager talked up how cute my child was and how she loved her own children. She also wanted to make sure I received the «chalk notices» while she encouraged «artwork» their new policy was the chalk needed to be cleaned afterwards. I felt she was laying it on pretty thick with how cute all our children were. And I felt that they were accusing me personally for drawing all over the property. My family was completely moved out a month before their new chalk policy.
Conclusion
Renter beware, but excellent location, rent on the 2^nd or 3^rd floor & parking on the outer perimeter of the garage will allow dust to be leaf blown all over your car & you should take the kids to the park.

This place is dreadful. From the management to the loud neighbors and obnoxious children to the ridiculous rates, live elsewhere and save your sanity!!!

I was bit worried after reading some bad reviews about this apartment’s management staff but, I am really impressed by their service today.
My application process was very well done and this male staff was very polite the whole time.
I will update my review during my stay here so my information becomes very useful for future potential tenants.

I actually lived here twice. Once on the 2^nd floor and another time on the 3^rd floor. Both units were pretty nice for what they were. The unit on the 3^rd floor was a little oddly shaped, but not bad.
Maintenance staff were super-​friendly and helpful. Some of the management staff were friendly and helpful, others not so much.
Both of the units I stayed in were super quiet. Never heard my neighbors next to me or above me, which is a real rarity in the apartment world. Either it’s a really quiet building or I just got lucky and had great neighbors.
Had some maintenance issues while I was here, mostly due to the plumbing. They had to call out a plumbing company that spend two full working days in my unit while I was at work. They tore up the entire bathroom wall. About a week later, I noticed a bunch of erroneous charges to my credit card, which probably meant someone looked through my stuff and found a statement with my CC number.
My car got broken into once in the parking lot. The perp thought that my First Aid Kit was a purse or something. Windows smashed, nothing stolen, but the First Aid Kit got flipped upside down. If you live here, make sure you don’t leave anything that even resembles anything valuable in your car.
Parking is a bit of an issue. When I first moved in, they had a bunch of empty spaces, un-​assigned spaces. They decided to make some cash off these so they re-​painted them to Reserved and charged tenants $ 50 extra a month for one.
One other thing to note is that they have «semi-​annual inspections» like every other week (at least when I was living here). Which means at least twice a month someone was coming into my unit to inspect something while I was away at work. Due to the plumbing issue I noted above, I always made it a point to be there when they did an inspection or had contractors come out. Often time these contractors would be in the unit unsupervised by apartment staff.
Generally, this place is a good place to live, quiet, convenient, etc. However, I had to knock down a few stars due to the security issues and the ridiculous amount of inspections.

We have lived in the Arioso for a year. Never were too impressed with management, though as a previous reviewer said, the apartment layouts are creative and nicer than those at most rental communities. (The appliances, though, are from the Stone Age.)
But I am finally taking the time to officially review this place (and sign up for a Unilocal account in the process, though I’ve been a regular user for years — just never «reviewer») for another reason.
Our apartment was burglarized yesterday. How they got in, the police aren’t sure, since there was no sign of tampering with the front door. Two main scenarios, both of which ARE ENTIRELY THE FAULT OF MANAGEMENT and it’s failure to securitize this place as it should and as it advertises to all prospective tenants.
1. They could have come in from the balcony. We live on the 1^st floor, and even though the community is gated and supposedly locked, that IS NOT really the case! There are MULTIPLE possible entry points for outside people, including the underground garage doors, one of which has been open for months — even though our lease specifies that it is locked and we are given a security key. In addition to that, one of the doors to the complex (the first one for Buildiong 7) has been broken for weeks and anyone can enter the property.
Our balcony door doesn’t lock securely, so the burglar could have found a way to open the door and come into the apartment that way.
Either way, this is a bad, bad security breach that is solely the fault of the management company. You could be locking your doors securely, but that is no guarantee at Arioso.
2. It could have been an inside job — I’m not saying it was, just that it is a possibility. Maintenance crews have been at work at various apartments a lot in recent days/​weeks (mostly because people are leaving this complex in droves due to crazy rent hikes). Those are contractors, day workers, etc: and they have a master key that can open any and all apartments.
The bottom line is, we left our place for 1.5 hrs during lunch — and during this time (both my husband and I work from home and are here all day long!!) someone knew to break in, steal 3 laptops and my jewelry case with lots of precious and heirloom jewelry.
But that is not the only reason you should avoid Arioso like the plague — Oh no.
Here’s another for you: the management company is jacking up rents for everyone, by as much as 25%! (As mentioned before, this is why everyone is leaving in droves.) I am sorry, but $ 2,860 for a two-​bedroom apartment is NOT worth it. Not for this apartment community with its lack of security, so-​so barely-​there amenities (the pool is tiny, the hot tub is always dirty, the gym is a joke) and lackluster management.
Yes, Indeed. Stay away from the Arioso!

Pro: Location. Otherwise I give them zero star.
Cons: Noise, Dust, very limited parking, and the EVIL MANAGEMENT TEAM!
I lived in a 1 BR here for about 2 years, with no kids, no pets, almost no cooking. I only come back to sleep at night. When I moved out, I took one day off to clean the apartment inside and out. The management promised to do a final walk through with me before I moved out, but they never showed up. I lived in at lease five apartments before I moved here and never had any issue when moving out, so I thought it was OK even though they didn’t do the final check as they promised. A couple of days after I moved out, the management called and said they will charge me some cleaning fees for the carpets and that’s not a big deal because they did this for every tenant who moved out. I still thought it was fine, how expensive can it be to clean a 500 SQFT APT?
But one month after I moved out, the management still didn’t return any of my $ 500 deposit. When I went back and ask them about my deposit, they said I owed them money, because they cleaned and changed the carpets and did full painting for the room. This is ridiculous. I asked them why they need to do painting and carpets, and why should I pay these fees. They said there are kids’ drawing on the wall. I don’t have kids, how can there be kids’ drawing??? I asked them to show me some pics, of course they don’t have any. And I asked them why they cleaned AND changed the carpet, isn’t it waste of money? They just kept saying I left a dirty apartment. That’s totally lie and bad faith! California law requires the landlord to send back the deposits or an itemized list in 21 days, but they didn’t send anything to me until I came back to ask after one month. They continued to lie and said they sent me letter. Again, lying to my face with no evidence…
I am going to take legal steps to get my deposit back. I am very disappointed at the dishonest Arioso management. This is bad way to squeeze money from the tenants! Be careful, tenants. Be sure to take pics of the apartments when you move out or insist for a final walk through with their signature!!!

Don’t live here. Unfortunately, I did for a 13-​month lease.
1) Management is malicious and shady, though obviously nice to prospective renters:
— Showed me one of ~6 remodeled apartments, with special granite and flooring, without telling me that the unit I was renting was not built with the same materials. The unit I was put in even had horribly ugly carpet that was clearly way past worn out, and I had to twist their arm to replace it in time for my move. The only way I had leverage to do that is because they completely mislead me by showing me only the remodeled unit.
— Performs MANDATORY «Visual Inspection of Every Unit» each 6 months, even if you just moved in 2 weeks before the next VIEU. Unnecessary invasion of privacy that most complexes I’ve lived at do not require. Not discussed before renting.
— Entices renters with convenient month-​to-​month option after lease terms end. Little do they mention, your rent will go up ~$ 800 (for my 1br apt) to do that… or if you want to continue for another year, still face a raise of $ 300.
— Charges exorbitant cleaning fees on move-​out. I was told my $ 200 deposit was enough to cover cleaning fees if nothing was broken in the apartment… and I even cleaned & vacuumed for them. Yet, they sent me a bill for $ 105.46. I emailed them about it to have it dropped, and since I never got a reply, figured they had cleared it. Next thing I know, I’m being descended upon by a DEBT COLLECTION AGENCY. They didn’t even tell me «No» before sending my account to collections!
2) Neighbors have no respect for others. The center courtyard is a full-​time playground and jungle gym, with the most outlandishly loud kids on the planet, who can destroy your peace straight through both double-​pane windows and noise-​cancelling headphones. The kids will even bring in carts from the nearby shopping center to race them around, often ramming into stucco structures.
3) No Comcast service. AT&T is overpriced and provides low-​quality HD video, but has a complete monopoly on this complex (except for DirectTV, but satellite isn’t a reasonable option for internet access).
What drew me to Arioso were the creatively-​designed floor plans. I still like that about the complex, but unfortunately, a nice floorplan is nothing when you have all these negatives.
If you make the mistake of choosing to live here (for example, because of the convenient commute to Apple), at least choose a unit on the outside perimeter of the building.

Ive been living here for over a year, and all i can say is QUALITY! nicely refurbished and maintence is on the button! they come out usaully the same buisness day if u call early enough or the following day… Staff is very friendly and helpfull. Mr Weitz a leasing agent at Arioso, who is professional and goes out of his way to please tenants and new comers… Ive been living in many Apts with my family here in the south bay and this Apt comlpex is by far the best… Easy access for shopping, next to cupertino mall and movies, and restaurants… A block away from the 280 freeway… and minutes from el camino real and stevens creek, santana row and valley fair. and the best of all great school district… I highly recommend.

I was recently relocated due to work, and was set up in the Arioso apartments for the first month. By the second week I was ready to stay there permanently, but unfortunately I missed out on a unit by about 4 hours.
The units are very well-​designed, and have some features that you won’t find elsewhere (built-​in TV nook, shelves in the dining area, computer nook in the kitchen).
I really liked the full-​size washer/​dryer and central heat/​air. There is a lot of concrete so you will probably run the air a bit, but it does a good job of keeping the place cool. The kitchen is very roomy with lots of closet space. The bathroom also has quite a bit of room and a huge tub.
Like any apartment, you are going to hear your neighbors occasionally. I’m used to this so it was never really an issue, however I was also on the third floor.
The underground parking is nice, and I never had an issue with people taking my spot or feeling that it wasn’t secure.
Maintenance was prompt. I put in a request to have the air filter replaced a few days after being there, it was done the next day.
Only drawback is that my unit faced the hotel entrance, so you can definitely hear when groups are out front talking. One weekend I think there was a Harley convention, but this really isn’t a negative for the apartment and I think it all depends on the unit you end up with.
One other thing to note, the apartment broadband connection could be better. It may be the equipment the corporate housing provided, I had a cable modem that dated to 2000. However, they have their own AT&T U-​Verse person who can set you up with what is probably the best Internet/​TV/​Phone setup on the market. I don’t have that option where I live now, and I really wish I did.
Overall, I definitely recommend checking Arioso Apartments out.