Graniterock

Made a sizable purchase of Calstone products from them and later on realized I could have
1) Gotten the loose pieces without the $ 1/​pc markup
2) Returned unused pcs without a restocking fee.
Also, i swear the salesman said the pallets deposit was fully refundable. They are not. The PO does not say so either. That was several hundred dollars.
Where? At Evergreen Supply in Fremont (
). Since the loose pieces are less expensive, you’re better off just getting everything from the other place.

My best advise is buyer beware! Get your quote in writing on their letterhead as they do not honor their pricing. Needless to say, I’m taking my business elsewhere

Great selection of stones and pavers.
Also they hosted us for green material panel discussion and had lots of samples. Staff is very very cordial. I’d recommend them to get an idea of possible outdoor finish materials as you start your project.

Excellent customer service and what a beautiful store. Me and my wife went in looking to build an outdoor kitchen for our home. We talked to Jim the salesman and was fantastic. Gave us so many options and told us the benefits of each different stones and designs they had. We were instantly sold. Thourghout the entire project they were their to help me and recommended a great contractor for the job. I would highly recommend this store for anyone thinking of installing any stone structure in their outdoor living space.

Classy staff with a deep product knowledge… I’ve gone to Graniterock a few times over the years and have been able to get detailed and deep information for various projects. Recently I used them for a parking slab in my side yard. I’m a bit of a rookie at these things, but Graniterock really helped me through the process, even «coaching» me along the way. Fair to good pricing and a satisfaction guarantee. Beyond my expectations in all regards.

I went there for the first time today and had a horrible experience. They had only 3 salespeople for a Saturday afternoon; naturally, all were busy when I got there. Two did finally acknowledge me, though.
A older blonde female salesperson was helping a customer. The customer asked for samples and the salesperson told her to take pictures and wouldn’t give her samples. Nice.
After that customer left, did the saleswoman help me? Nope. She helped a man who walked in the door, who she obviously knew. He was either ordering or picking up more stone. He showed her a bunch of photos of his project. Then she started telling him how she was going to Tahoe tonight and her friend was arriving at any moment. Her friend showed up and the saleswoman was talking to her, too.
The saleswoman obviously didn’t care that I had been waiting for a while or that I had been there before the man arrived. I finally walked out.
I will never buy product from Grantierock and will do my business with All Natural Stone, even though it’s down by the airport.

Yea, their stuff may be pretty, but their sales people are not that trustworthy.
If you should order from them, make sure you have the sales person write on the invoice (in plain words and not what the decription is in their computer system) what is being ordered. Triple check every word, because they consider every order as special (even if they transfer the stock from one of their other store) and it is none returnable!
Buyers be very aware here!!!

Beautiful showroom that will make you wish you were a millionaire, or rather a multi-​millionaire in this day! If you’re thinking of remodeling inside or out and will be using stone, granite, pavers or any other hard stone material, go here first and get some ideas in your head. The salespeople are very, very nice and extremely helpful. We went in prior to a total remodeling of our exterior house and backyard and came out much more knowledgeable. Only draw back was the price, but it didn’t seem any more outrageous than anywhere else we visited.