Silicon Valley Optometry

If you respect your time here is not a place to go then. They had to make an eyeglass for me and it been a long time and my glass is still not ready. And when i contact them after a while they said they cannot make it and don’t come here anymore. In general the staff over there are mean and rude

I loved the optometrist I saw. She explained everything so well, and I had never been to an Optometrist that provided that type of service before. She wasn’t in a rush at all, and seemed to want to help me understand what was going on with my prescription. I would recommend this place to everyone! Excellent service, quick, and very personable.

Went for an eye exam without dialysis. Friendly place and assistant were helpful. Dr Wun spent a good amount of time checking my vision and explain my reading glasses is still good for working. She also common that only if I need to see extra well for fine objects then I can replace my current lenses. The front desk gave copies of my prescription.

*I am amending this review, and adding a star. I do not want to bring down a great rating from a business — it’s not my intention, but I do want to post my experience so that others can make up their own minds. I would like to add right here that the office went out of their way to fix my glasses this morning, and called me in ASAP to pick them up, which was most appreciated. (Otherwise I would be awaiting another week to finally use them). I think they realized there was an issue, and did their best to make up for it. Much appreciated — thanks to them. Below is the original review:
I really hate to write a non-​positive review — and I have been holding off for weeks, but now I feel I must put my experience out there — maybe this will help others decide where to go for new glasses. And I am saying new glasses, rather than eye exam, as the front of house service is where I experienced problems, not the actual exam, which I feel was good.
I have been wearing glasses for almost 30 yrs, and was in the market for a new pair of Rx Sunglasses, as mine had broken beyond repair. I was hoping to get a new pair quickly, as I drive a lot and am outside every day, and I rely heavily on my Rx Sunglasses, esp in this sunny area.
I’ll start with the good things that happened. I called and SVO was able to get me an appointment the following day, which was great. Not a long wait, and Dr. Wun was very friendly and competent. She didn’t waste time, but was thorough. She was kind to my 4 year old, who I needed to bring with me that day.
After the exam, I was told to choose some frames. In the windows of the office, as well as inside, are gorgeous ads of super fashionable sepcs. I assumed that this selection would be represented in the office. Well, I was wrong. I was shown the options for sunglasses (which, to my understanding could be ANY frames, but I was only shown the frames with dark lenses in them). After seeing what they had available (not many), I asked about a catalog. I was told they do not use a catalog for some reason, and also if they were to order a pair, the customer needed to be 100% committed to those frames. (Not sure what that meant — how can I order a pair, if they do not have a catalog?). Next, I said that I was considering the round ray bans that are fairly popular right now. The employees did not know what I meant, so I pulled up some images on my phone to show them. They said, they did not have those. (In fact, the office has a GIANT poster on its outside window of the round ray bans!). I asked if they had anything round. This part is great — the woman who was helping me now proceeds to show me 2 pairs of VERY rectangular shaped frames. I didn’t know what to say — but SHE said «these are round.» Her colleague who was watching, shook her head. The woman insisted I try them on, but I just didn’t care for them and had to awkwardly decline! Next, I think because I was starting to feel so awkward for them, I found myself APOLOGIZING for being picky. I told them that I realize I am picky, but I wear glasses and sunglasses every day — and this is something I wear on my face, so I really need to like it. They said nothing. I asked about one more frame and was told it was «for old people.»? The next piece of advice was for me to go to «sunglass hut» and buy frames, bring them back and then they would have them made for me. They said it would take 2 – 3 weeks to have them made. So now I’m thinking it will take at least one month — and my doing half the work for them.
So, I finally ordered a pair of frames online, took them in, and am waiting another week or so. I decide to give them a call this AM, as I will be in that area, and thought I could swing by if they are actually finished. Guess what? The glasses were in yesterday, but the office «was too busy» to call and let me know, AND the prescription in the sunglasses is wrong. So now they need to be fixed, and another week of no sunglasses. Is this caring for a patient? In their defense, at least they checked the prescription before I came in, so that time was not wasted.
I’m sorry to have to share this, and I have tried to write a balanced review, as nothing is all good or all bad. In general, a good Doctor, but poor service and really small selection.

I have been coming here for 10 years since I got my first pair of hard contact lenses from Dr. Kim (no longer works here) in 2003. The service has always been fast and informative. I have seen both Dr. Wun and Dr. Yang, and they are both fluent in English and Chinese. This is great because they can explain things to my mom more easily! The receptionists, Angela and Ethan, are extremely friendly and patient. I currently see Dr. Yang, and she makes me feel comfortable during the checkup and answers all my questions. I have been consistently pleased with the service!

Dr. Wun is very professional and nice. She explains.

Can I just say this place is AMAZING! I have never had glasses before & went here because I saw a friend reviewed this place not too long ago & it sounded cool. The receptionist (Angela, I think??) was so nice! And super helpful, like I said I’ve never had glasses before & of course had to try them all on to see which ones looked best on me not to mention I’m SUPER indecisive but she was very patient with me & didn’t make me feel annoying at all although I’m sure I was. She gave me all these extra options & didn’t mind that I had her calculate basically all the different type of options available to me since I’m super frugal too lol. Regardless, I found the glasses I wanted, for a decent price and fairly quick. I would defiantly recommend this place if you are looking for a new eye doctor or have never been to one. Also I just realized that I never mentioned how good the actual eye doctor was! Haha, she was really informative and also very friendly. I had Dr. Yang

What a FIND!!!
Great customer service! Dr. Yang was amazing… very informative and professional. Angela was great in assisting me pick out all the options for my Oakley Rx glasses.
Whats great about SV Optometry is that they make you feel welcomed… positive atmosphere all around.
The only draw back, I would say would be the turn around time for glasses ~2−3 wk turn around BUT I guess that is normal in all places.

I’ve been a client of Silicon Valley Optometry for over 12 years, and they have excellent customer service and knowledgeable staff. Today they gave me a free lens plunger (they usually sell for $ 5!!), which made my day given $ 5 is more than half an hour of work for me at minimum wage. I’ve been seen by at least three of the doctors here over the past 12 years and they are all personable and competent. Of course the Ortho-​K works too, and is really convenient since you don’t have to worry about glasses or contacts in the daytime.

What a nice find!
Had 2 pairs of frames I needed to be fit with my new prescription. My experience couldn’t have been more pleasant. The lady helping me let me know exactly what options I had in terms of lenses since one is being used as a back up.
Best part?
My glasses were ready in 7 days! YEY for not having to wear my back up back ups for that long because they are in fact… hideous.
Loved the service, will be back next time my eyes need more $$ put into them. Kudos for letting me see clearly for the first time in 4 months!

Great and quiet little office with excellent staff! Angela and Ethan helped answer all my questions and worked with my crazy schedule to make sure I was able to get the proper attention that I needed. I loved how they explained, in detail, the machines, differences in products and the minor adjustments on glasses to better suit me. They are very organized and care a lot about your needs. Definitely will be back here again!

I pass by this office pretty often and decided to stop by while I was running errands on a Saturday afternoon. The office was somewhat busy but I was pleasantly greeted by the front desk. I told one of the girls that I already had an exam done recently and was interested in getting glasses. I wanted to see how much I’d be paying after insurance. On the spot, she looked up my benefits and was able to tell me what I was and wasn’t covered for. She asked me what kind of RX I had and I told her that I was given bifocal RX. She explained the different options I had, whether I wanted lined bifocal or progressives and the difference between the two. I was sold on how knowledgeable and patient she was and was told that I could stop by anytime during office hours with my RX without an appt to proceed with getting glasses.
I came back the following Saturday and the office was a bit busier than the last time I visited. The girl that helped me originally was helping another patient but recognized me immediately and had me get started with looking for a frame while she finished up with her patient. After, she came over to help me find something that I liked. I was down to 2 frames and she helped me decide the best one. After taking the necessary measurements she went over what kind of coatings and tints I could add and how much it would cost. She told me that it could take up to 2 weeks before they got my glasses back.
To my surprise, I received a call a week later saying that they were ready to be picked up anytime without an appt. Again, I stopped by on a Saturday and was helped right away and my glasses came out great. They even provide a cleaning cloth which is nice since I always use my shirt :) OVERALL, I had a great experience and would definitely be coming back!

After I bought a pair of euro-​trash eye glass frames in Italy on my honeymoon, I was searching for a VSP provider near work to put prescription lenses in and came across Silicon Valley Optometry. The woman who takes care of the orders is really great and the business gives a VSP discount for the remainder of the cost.
So this Halloween when I decided to be Sarah Palin, I knew I had to put my VSP coverage to good use and invest in a new pair of Tina Fey glasses. I headed over to SVO and found a stylish pair from a Japanese brand I’d never heard of (Nodoka). SVO also has very tempting frames from Prada, Cynthia Rowley, Dior, Kenneth Cole, Gucci, Lacoste, Cole Haan, Lulu Guinness, Dolce & Gabana, Donna Karan, Versace, Nicole Miller, and many more designers. Note, they don’t have many designer sunglass frames, though.

This year, I vowed to switch my routine from hurriedly dropping into some Walmart or Sight for Sore Eyes at the end of the year to use up our family’s FSA allowance.
I’m glad.
Silicon Valley Optometry was a big step up. I had my eyes checked the way they’re supposed to be checked, and with a follow-​up visit too. And there’s nothing nicer than being helped by people who have a large clientele of youth. They talk in whispers and after you read a line of letters, they praise you so lavishly you feel like it might be time for storytime or a nap afterward.
Seriously, I got new contacts that I love and I have the peace of mind of knowing that my eyes are healthier than I originally thought (I spent my 20s wearing those older less forgiving contacts way too many hours of the day).