Wendy’s

Somehow they are closed before midnight on a Friday while all the operating hours signs say 3am.
I wonder if it’s true what the Wendy’s down the road said– about shut down due to card problems. While the kid was weird AF at that one, the manager didn’t seem to stop him and I’ve seen that manager for years working there.

Delicious baked potato with cheese and bacon. It’s a whole meal! The chili is good too. Why don’t more Wendy’s serve breakfast? They have a delicious bacon egg and cheese sandwich and a yummy oatmeal bar. This Wendy’s does not serve breakfast. Wish they did.

Did they remodel or change management? Aside from the drive thru line being long during lunch time, it was great and the food was perfect. Our large order was all correct and it was all on point! Food tastes delicious! The staff was very nice and polite. I would definitely come again.

In order to get the meal you want, you should order the complete opposite of what you want. Do yourself a favor and go across the street to chipotle.

This review is specifically for the Cutler Bay Wendy’s on US1 off of Marlin. I realize it is «fast food» and have rated it against other local fast food chains taking into consideration that fast food can only be *so* good.
Dear potential Wendy’s patrons: Your hamburger patties will always be COLD, drive-​thru lines always long and DON’T make your order too complicated: IT WILL GET MESSED UP.
I’ll bullet point the rest:
–The employees give you attitude when you have a large (but simple: like 5 of the same burger) order and snidely tell you to ‘pull forward’ to wait for your food. Meanwhile they serve the three cars behind you their food with no problem. None of them got burgers?
–If you go in to complain, the large & portly woman who calls herself a manager will give you dirty looks while listening to your problem and will respond in the snottiest voice possible, «I’m SO sorry». Thanks for the side of attitude, can I just get my food please?
–The people at the window are always strange and crusty looking. You end up getting your food handed to you by a decroded, calloused hand with long, yellowing nails and flaking skin. Gross. Put a glove on that thing before you touch my credit card OR my food.
–A few visits ago, the employee taking my order was speaking SO quietly, I was forced to say «Please repeat yourself and speak up, please; I cannot hear you.» He responded with «What did you say to me?!» in a such an aggressive tone of voice, you would think he was going to jump out of the window and fight me because I insulted his mama. Apparently, he had just as much difficulty hearing as I did.
–Another thing, MUST they build my burger at a 45 degree angle EVERY time? You build burgers *all* day… how hard of a skill is it to master? Stack them upright and for the love of god, please make sure more of the tomato and lettuce are IN my sandwich than out of it, please.
I’ve had it with this Wendy’s after my recent bad experience. Crappy service, questionable cleanliness of both employees and kitchen, HORRIBLE attitude (worst of all from the large manager ‘lady’; a term which I use loosely) and incessantly degrading food quality and construction. I’ve been going to this Wendy’s for the last two years since it’s close to home and I’ve noticed a marked DECREASE in quality/​service and a noticeable INCREASE in price and attitude. I’m tired of tip-​toeing around their attitude, hoping not to upset them too much: who knows what my food would look like if they actually TRIED to make it bad.
The only redeeming quality of this Wendy’s is their convenient location — if the employees could mess this up too, I am sure they would.
Avoid this store and head up the road to Burger King where they’ve actually become MORE friendly in the past year (and their patties are hot).