A & E Automotive Repair & Towing

They are very friendly and honest. They do great work, been taking my cars to them for a while. Now I started taking my mom’s car.

Very friendly, really professional, great price range, and they get the job done right the first time… I’m so glad I found this garage… thank you john & crew

John, the service manager (and prior to him Jerry who has retired), never tries to oversell service. He takes accurate notes about what needs to be done, and any other concerns that need to be looked at. The report provided upon payment lists work performed and other issues that may need to be addressed in the future. Corinna at the front desk is always pleasant to deal with, and has made it enjoyable to bring my vehicles in, as well as my mom’s car. I have been dealing with this location for 4 years now, and have always been satisfied.

Usually very good but today they have some jerk working for them. Drove up left a card that he missed us. Never called or texted that he was here. Went outside after hearing truck. Jerk already gone.
I will change my review if the company contacts me. Conrad gets 5 stars. Wow what great customer service he gave us. Plus listened to my rants about the previous jerks poor service. Fast and friendly service, thank you Conrad

Great service and everyone was friendly and clear about the issue my car was having. I would come back here if I had another issue with my car. They give you a quote before doing any major work.

Just took my Mazda5 in for an oil change and check up. I don’t even bother asking how much it will cost because these guys are so honest and on the up and up that I don’t worry about it. And as usual, it was done quickly.
I highly recommend A&E…everyone there is very nice and helpful.

This shop is truly a gem among the jungle of auto mechanics. They are honest, did I say honest? YES! Their hourly service charge is very reasonable and they never try to upsell you with services that are not needed. They even checked my air conditioning unit at no charge to me. They understand that customer satisfaction is most important because repeat business is the key to a successful business.

This place rocks. Honest and professional. I will be referring. They could have really ripped me off but didn’t. Needed a couple screws for AC, not a new unit

Went to A & E to get our work vans checked out, super happy with how friendly the staff were. Got awesome quotes and work done, instead of ridiculous prices. What is what even better was the fact that they told us what they recommended gets done A.S.A.P. and what can still wait. For sure will go back next time. Thanks Jerry!

This has to be the most honest mechanic shop I have ever been to. Being a female I am very cautious about who I take my car to, I mostly only take it to the dealer. Recently the honda dealer did a repair on my car and my car broke down the next week, giving me the same issue, so long story short I needed another shop to work on my car because Honda has put me in this situation now 3x. Thankful the nice gentlemen that ended up towing me to Honda (after I broke down) told me I should try his shop and I am so thankful I did!!! Gerry has to be the most genuine guy I have ever met! Honda told me my wheel bearings needed to be replaced and it was very dangerous so I told Gerry what Honda told me and he did a thorough check on my car to double check and make sure that was the problem. After doing the necessary checks, A&E found nothing wrong with my bearings!!! I can not believe Honda tried to sucker me again, this isn’t the first time Norm Reeves Honda told me something was wrong and it wasn’t! Thank goodness I didn’t pay them the $ 500 for my wheel bearings to be replaced! I am so grateful to have run into this shop, it is a real gem and right off the bat after speaking to Gerry you can tell he was an honest individual. I highly recommend this shop and I will always be coming here from now on for all
my future repairs.

Ok where do I begin. I have been coming to A&E for sometime now. I never let anyone else work on my car unless it’s recommended by them. Great service. Friendly people. And they never just tell you anything to get your money. Your service is guaranteed. They will also do a follow up a few days later to make sure your car is running how it should. Love Jerry, Rick and Karina I would recommend them to anyone having trouble on there vehicle

Awesome service on my Jetta couldn’t have been smoother! My coolant tank had a leak and they offered to pick up my car for me while I was at work because it was unsafe for me to drive at that point. Parts and labor to fix it all was fairly inexpensive and they did a phenomenal job! Great customer service. Highly recommended! –Erin

A & E Automotive staff and mechanics are truly dedicated to customer service. I’ve been going for a few years … I just walk in and Karina pulls up my info automatically. Jerry has taken the time to explain in detail (even on a phone call) as to what the problem is at hand.
They are my go to when my vehicle needs some TLC. Check them out!

Love this place! The service department manager Jerry is very friendly & knowledgeable. The AAA drivers are the best. Been going here for years & wouldn’t go anywhere else.

Great customer service. They don’t try to sell you anything you don’t need. They carefully explain everything they do and give recommendations on best ways to help keep your car going strong. Great communication and make you feel like family.

Nick from A & E came out on an Auto Club call for my car’s dead battery. He was here within 15 minutes of my call and had the car jumped, tested and running in 5 minutes. He was very professional (and nice, too!) Thank you Nick from A & E. I am TOTALLY SATISFIED :-)

My work truck was stranded!
I looking on Google and found A&E as they were close to were I broke down.
I spoke to Jerry who re-​assured me he would help me ASAP
Within a short time he had a tow truck come pick up my truck.
He called me to tell me they would access problem and call me prior to any work being
done to get approval.
Jerry called and told me they found the problem and it was not major!
They fixed the problem with the wires and gave me a reasonable bill.
Jerry was professional and up front with everything!
I would highly recommend
I will be back for my next repair for sure

Maury was awesome! Had a mishap with my Toyota Camry where both tires on one side were blown out so I was definitely stuck.
Called AAA and they sent out Maury from A & E Automotive Repair & Towing. Took care of me and had a great conversation during the entire process. Took my car and I where I needed to go.

Great service! I arrived to my parked car at the LBG airport and for the first time my battery was dead. (It was a short trip). Service Tech was able to find me in the parking structure! Battery tested and within minutes car started up! Matt even welcome me back home. He made a frustrating experience a nice one. Took the battery test printout to dealer where I purchased battery 6 months ago and eventually replaced with a new battery
THANKS A&E for service and employing great people!!!

On my way to school I ran over a metal construction bolt and it became lodged in my tire. I live about 25 miles away from school and I knew it wouldn’t be wise to drive home with the continuous thumping noises the lodged bolt was producing in my tire. I decided to call AAA for the roadside assistance and shortly after a service truck came to my aid. I was helped by Vai, a very delightful and helpful fellow. Before help arrived I tried to swap out the tire myself with my spare. Since it was the first time I’ve attempted to switch a tire, I called for assistance just to make sure I was on the right track and didn’t mess anything up. Vai showed me what I did wrong but congratulated me for putting in an honest effort. Vai is a model service man and I appreciate his help. Thank you A&E