Cool Hands Air

I woke up at 1:00am to a warm home — the thermostat read 77 degrees. After an hour or so of ‘troubleshooting’, I discovered the problem was the compressor unit (the big fan outside). It wasn’t turning on, even though the central AC was running. At 2:00am (78 degrees) I shot an email to Cool Hands Air, who I found was both local and well-​rated.
At around 7:30am I received a phone call from Kristin confirming my address and availability. She told me Joe would be in my area this morning, and gave me a window of 8:00am-11:00am. She added Joe would call me 30 minutes before arriving,
Just before 8:00am, Joe called and told me he was 30 – 45 minutes out, and confirmed I’d be home. At around 8:30am, Joe arrived and I told him what the symptoms were and that the compressor wasn’t running. He expressed confidence that this was most likely a simple fix, and had the necessary part required with him. He quoted me the price, and I agreed to the repair.
A few minutes later he flipped the breakers back on and the compressor started right up. Back inside, the AC was running cool again.
Prior to contacting Cool Hands Air, some preliminary Googling suggested that the problem was a blown capacitor. This in fact was the problem. And while the part itself is not that expensive, the cost of having a professional replace the part seemed to vary greatly. The price quoted by Joe was in the middle of the scale, which I was happy to pay.
I am satisfied with the cost, quality, and timeliness of the service, and will recommend Cool Hands Air in the future!

Fabulous, local, trustworthy AC and Heating company. Joe is very knowledgeable and provided us with great recommendations to get our upstairs cooler. We are on their maintenance program and he is servicing our machines twice per year.

Amazing service Joe came out to service and repair heater and AC in a very reasonable time! Would refer him to family and friends. Awesome job!

I’ve been using Cool Hands Air for several years now. They have great customer service, annual maintenance deals and most important, are TRUSTWORTHY. I have old equipment at my home and they have been nursing it along until I can afford to replace it.

Prompt service and a great price for the work done. Would reccomend them to a friend and will use them again when needed.

Cool Hands provides great service at fair prices. I feel completely comfortable recommending them to anyone.

Cool Hand Air did a great job. First, the gentleman that came was on time. He inspected my A/​C unit, explained in simple terms, what was wrong with the unit. He then provided a detail explanation on how to fix the problem and gave me an estimate. When I gave him the go ahead to perform the repairs, he had the materials on-​hand to fix the problem and in less than 30 minutes he was done. I strong recommend Cool Hand Air.

Definitely the best company for all your HVAC needs. Joe at Cool Hands is unlike any other a/​c professional in that he is actually knowledgeable and will diagnose and solve your problem, not just put a band-​aid on your issue. And he’ll do it at a competitive price! They install insulation too so have them blow some in for you. My house is an ice box now since they’ve done all their great work! Excellent work, excellent company!