Cypress Dental Group

Terrible experience here. Often has dental assistants doing work that the dentist himself should be doing, had two crowns here that in short order ended up needing to be root canals. Bounces around from chair to chair doing the work that two dentists should probably be doing (that’s why the asssitants are so involved). Do not go here! Would never send anyone here!

I know everyone hates going to the dentist but if you have to go to this is where you want to be. The most friendly staff and very professional. Then the Doctor he is one of a kind he is more of a friend than a dentist making you feel comfortable and relaxed. Might even crack a joke or two. But he is an amazing dentist very blessed to have him as mine as you will be too have him as your dentist as well Dr. Shayan is Da Bomb.

Dr. Shayan is #1 in my book!!! I needed EXTENSIVE dental care and he did everything perfectly WITHOUT making me feel embarrassed about my situation. His staff is out of this world and very kind! I would recommend his office to ANYONE in a heartbeat! Lea S.

I got 3 filling and soon after one of my fillings one of my tooth started to hurt really bad & so I went back and he told me I needed a root canal, I was confused why I needed it if it didn’t hurt before I got the filling so I went some where else to get a second opinion, there they told me that I had FOUR cavities that he missed! And a broken tooth that could turn into a cavity that he said absolutely nothing about. He was also VERY rude. Save your self a bad experience and go some where else.

My kids and I have been coming for over five years. Great staff, clean and professional always.

I have been going to Dr Shayan for 5 years now. I love the staff they treat me like family! Dr Shayan always asks about my family and makes me feel comfortable!

I’ve been coming to this office for 5 years now. I have never had an issue. The dentist and his staff are very knowledgeable friendly and extremely accommodating. This a family friendly dentist that does good work. I wish that more of his clients Unilocaled about his service because I’m sure he’d get the positive reviews he deserves.

Got my regular cleaning and it feels so fresh and clean! Most people hate their dentist but I actually love mine. Is that weird! LOL :) I live in LA but drive out to Cypress for my dentist appointments. Have been going to Cypress Dental for 10 years! The entire staff is great and they take such great care of me. I love their new text message reminders as well. Dr Shayan is always nice and gentle dealing with me, especially since I’m a big baby! :) The office is clean. And I love my dental hygienist there as well, I get my teeth cleaned three times a year so I see them pretty often. If you’re looking for a good dentist in OC this is the place! :)

I cannot thank Dr. Omid Shayan and his staff enough! I’ve been visiting Cypress Dental for nearly a decade and it’s nice to see that the majority of his staff is still with him. I’ve always been treated extremely well by everyone and have limitless respect for Dr. Shayan for being so kind and flexible. Like with all things in life, take the negative reviews on Unilocal with a grain of salt — the office staff is very busy and try their best to give a warm reception and yes Dr. Shayan is busy… because he’s good!!! Would you really want to visit a dentist office that’s empty? By the way, I’ve had several root canal treatments performed at Cypress Dental over the years and wouldn’t trust anyone else to do them.

I am happy to report a very positive experience with Dr. Shayan. I was concerned because of other Unilocal reviews. He extracted my decayed molar at his Cypress office which has a CT scan machine. I am so glad I drove there to have those scans. They showed that the roots of my molar were dangerously close to a nerve AND my bone was very, very thin and there was a 95% chance the bone have to be built up before the implant could be inserted AND since there was decay in the roots there was likelihood that my molar would break apart during the extraction and he was concerned he might chip my adjacent crown getting the molar out. He assured me if the crown were to chip he would replace it at no additional cost to me. I told him my basic concerns were: the novocain shot burning and stinging; my jaw that gets achy when I have to keep my mouth open along time; and that I gag easily. He was very accommodating and took extra care with the Novocain shot and gave me a rest break for my jaw ache. He apologized if he had hurt me, but he did not. He and his assistant went above and beyond to make sure I had a positive experience. His assistant explained the home care follow-​up and I only used the pain meds for the first afternoon and evening and after that I was fine. The total procedure and two CT scans (before and after) took less than 90 minutes with the rest break I needed for my jaw. Dr. Shayan called me the first evening to make sure I was not having numbness anywhere (because that nerve was so close to the extraction site) and I had no numbness. I had to text him the next evening because I was having my first ever allergic reaction to amoxicillin. He called me back in just a few minutes to review my symptoms and adjust the recovery plan. So now I wait for several months for healing and go back for the implant and crown. I am very pleased with the extraction. I will post again after the implant is complete.

My recommendation is stay away from this place!
Besides being incompetent Dr Shayan is dishonest and deceitful .
There are so many other issues to list I just do not have the time to list them all. I just mentioned 2 believe me you don’t want to go there.
Previously I only had cleaning done at this office until July this year 2014.
I went to Dr Shayan in July with pain in my upper and lower jaw I thought I had 2 teeth that were cracked with extreme pain. He told me he only saw two cracked teeth in my upper jaw. I found out later after days with extreme pain the other tooth in my lower jaw was cracked and actually infected clear down to the root. I found this out after going to a Endodontist. It took weeks to get the infection cleared before he could do anything with it.
I had to pay up front before I received my full treatment for 2 crowns. I paid and left still in pain having to come back for my crowns. I realized he never gave me a bill or explained why I paid him $ 1580. Later I repeatedly asked for a statement showing what I paid for I finally got one.
He charged me for an up grade I never authorized nor asked for.
I cancelled my next appoint and never returned. I went to another dentist had my crowns made for 2 ½ times cheaper only $ 700.
I asked Dr Shayan for some type of refund since I cancelled and was not coming back. He refused and kept my money without me getting any crowns from him.

This is the worst dentist I have ever been to. The staff is very rude and all they care about is trying to come up with charges of services you don’t need. They try to cut corners with your cleaning by not useing a real Dental Hygenist. My teeth got worse instead of better until I finally found a reall dentist to go to down the street from my home. The dentist is always jumping from patient to patient and is constantly in a hurry to get you out.
Make sure you do your research. In simple words, they suck!

I had hereditary missing teeth — a total of 9, split almost evenly between the top and bottom. I had over $ 25,000 worth of work done on my mouth — implants on the bottom and veneers on the top teeth. My teeth look awesome — but that’s not because of Dr. Shayan — they are fake!
First issue: The implant was not «implanted» in place and it comes out — by my hand or it has came off in my mouth when biting something.
Second issue: The inside of the implant is starting to chip off and what is left is the silver mold or whatever they used. It doesn’t bother me but I have the white out ready.
Third issue: The office NEVER called me to ask how my teeth were, never scheduled a cleaning, follow-​up apppointment, nothing. I paid part of someone’s salary in that office and they can’t even make a follow-​up call to check on my $ 25,000 worth of teeth?
Fourth issue: The front desk girls were rude and unwilling to help when you tried to ask a question about your insurance or CareCredit.
Fifth issue: Dr. Shayan was bouncing between several patients so your appointment always lasted three times as long as it should. Talk about triple booking!
I will never go back there — even if he was the last dentist on earth. I lived for 35 years missing 4 teeth on top in front and 5 teeth on the bottom and was teased daily — I can do it again.
Don’t go there!
The worst part is, I figure I paid one of his worker’s salary and

Cypress dental group is excellent! The staff is nice and everything was explained as to my options available as well as my questions answered for the work that needed to be done by Dr Shayan. Every time I’ve been here I’ve been treated with courtesy and the best part is as a cash patient the office works with you to keep up your teeth in good standing and are open to a payment plan making it affordable!

I am only giving it a one star because otherwise I wouldn’t be able to comment. This office deserves a negative rating all around. The dentist is quite a quack. He was very rude and had me in tears. I had chipped a front tooth and he wanted to do a root canal and crown which was the only option given. I complained to the insurance and they are very aware of this constant complaints of the dentist and his staff.
I switched offices and had other opinions from various dentist. I was able to get the tooth bonded which was $ 100.00, much less than the $ 2600.00 this office wanted to charge me for the root canal and crown, neither to say, my tooth was saved at a very low cost.
Save your time and money… as this office should be shut down!

I love my dentist!
I’ve been coming here for years, they always take real good care of me.

1. Office staff is completely rude! Treated me like some teenager taking my papers from my hand and not talking to me like an adult
2. Also charged me for deep cleaning when they only performed a regular cleaning.
. Would not recommend this place.
3. Got a 2^nd opinion on a procedure done by dr. Shayaan. Turns out i shouldnt have gotten the procedure!
Very upset with this place

If I could give 0 or negative stars, I would.
You know those dentist that try to talk to you while they have their hands in your mouth? Asking you random questions about your life and the book you’re reading? Shayan is one of those… but WORSE.
I began seeing Dr. Shayan when I was very young because I lived across the street from his office and he was in my mom’s HMO plan. He was the only dentist I ever remembered seeing, and I continued to see him long after I moved out on my own and my mother moved to a different state.
I can’t think of a single good experience at his office, but here are some of the bad ones:
Went in when I thought my wisdom teeth were coming in. One of his staff Xrayed my teeth while he was working on other patients, and she talked bad about him the entire time, telling me how she was going to quit soon. (I should have run out then!)
He then put me in the chair, made me wait, then finally came and told me that my wisdom teeth were coming in. (no, really?) He asked if I was in any pain, and I replied «No, not really.» He then told me to go up front, schedule an extraction date, and that he would see me later.
This took 2 hours.
So I went up front, scheduled the appointment, and was given an RX for pain meds in case there was pain before I came back. I then went to the pharmacy which was right next door and had the RX filled… only to find out that he had given me. was for 20 750mg tabs of hydrocodone! Completely irresponsible. My boyfriend had KIDNEY STONES and they only gave him 15 500 mg tabs. I was a ride operator at the time and had to take weeks off of work just for having the Vicodin in my possession.
Went back for the extraction and asked for nitrous. I was told that it wasn’t necessary and that it would cost me $ 1000. So I said never mind and he ended up extracting two of my wisdom teeth with a local that didn’t even work. I was gripping the arm rest the entire time as he ripped my wisdom teeth out. I nearly screamed a few times, and left covered in sweat.
And that’s not even the worst of it.
Before I left he told me I had some cavities that needed to be filled and that I should make another appointment. So I did. When I came back, he told me I had one tooth that would need a root canal, which he performed that day, then he asked if I wanted to come back for the crown or have it done immediately. I said immediately, so he sent me out and had me set another appointment to come back for the crown. The only availability he had was for three weeks later. I was never called with a reminder until 2 hours after the appointment time, so I missed getting the crown.
I finally went back a month or two later (I think I delayed out of fear) and by then my tooth had completely broken. He went to pud the cap on, but apparently it didn’t fit so he sanded down the tooth ABOVE the crown to make it fit right.
The crown came off a month later, so I went back and they re cemented it.
Then it came off again. I was so sick of him at that point that I just dealt the the crown popping off and on again, and began looking for a new dentist.
When I finally found a new dentist (by this time the crown had nearly shattered) I was told that Dr. Shayan not only gave me a crown that didn’t fit my tooth and never would, but that he had shaved my toot down so bad that there was nothing for the crown to sit on.
I now have to have multiple oral surgeries, my gums shaved down, and more wisdom teeth pulled just to fix the mistakes.
And I never did get those other cavities filled.
Seriously, stay away from this place.

Research my butt! I wish i had done my research before wasting my time!
If you want to know the experience you’ll have at this office just read all the one star reviews for this place and they are all accurate to what i had noticed my 3 trips there till i had enough! Do not bring your children in for a cleaning here since they only polish their teeth with some fluoride. I was told they don’t do full cleanings on kids under 12, but then i see children younger than my 9 yr old with the hygienist! About to shop around for a new dentist! i worked for a dentist for 3 years and have to say this place was way below average on communication, customer service and being professional. They also need to monitor what they have on the tv in the waiting room with children around!

Good luck with this place. My experiences here have not been so simple.
After quite a few visits it has become quite clear that this office needs to improve its operation. The dentist works on multiple patients at a time and that impacts the quality of patient care given. When things don’t go as planned with one of his patients, it impacts the rest that are already in the chairs and delays him. I’ve waited two hours for him to see me– and I had an appointment! Then he apologizes and claims that he has to skip meals because he’s so busy. Maybe he should consider not booking so many or hiring another dentist to pick up the slack.
I had a billing dispute that went awry after one of their front desk girls argued with me, raised her voiced, talked over me, and refused to let me talk to anyone else. Her attitude was so severe that I ended up filing a complaint against the office with my HMO and the BBB. It seemed that even just asking questions was irritating her.
After an apology and a partial refund from the doctor himself, I found that this billing dispute could have been avoided altogether had he spent more time explaining the treatment options and procedures in simple terms instead of rushing through with dental jargon and jumping from patient to patient. He also could of actually provided an invoice with all relevant charges like I had originally asked on the day of the procedure. It was only after all this grief that I found out exactly what I had paid for and why (I have a crown made out of cubic zirconia– fake diamond! Fake diamond!).
To make matters worse, the aforementioned disputed crown was ill-​fitting and painful. I don’t think he took all factors into account before fitting and installing it (like my swollen, irritated gum). He ultimately had to replace it with a new better-​fitting crown– but only after he unsuccessfully attempted to reshape the crown surface with his drill and left it too thin.
Trying to do all the above around his hours of operation was just the icing on the cake– .not open Fridays, Saturdays, or Sundays.