Cypress Park Apartments

Just wanted to give a short review of this apartment complex, my family and I have been living here for many years now. We’ve lived in the town home part of the complex and moved to an apartment a few years back, and have always enjoyed the perks of living here such as the park right outside, safety, and the neighbors.
We have had many managers come and go, but honestly, I was a little worried with a new ownership group coming in and a new manager, but it’s been great! There have been many improvements to the apartment in just a few months and promises of more to come. The current manager, Francisco, has been down to earth, and at the same time professional. Whenever a small maintenance issue has been brought up, Francisco and maintenance have been quick to act, friendly, and courteous. And for all the above reasons, we’ve decided to renew our lease.

To live in a town house where you know that the manager will go above and beyond their way to keep their tenants comfortable is a great experience worth writing about.
We have been living in these apartments for more than six years and went through three different managers. Each manager had their own and unique way of running these apartments. While the past two managers were circumspect and confined, our current manager has a sense of renovation. Unfortunately, we all don’t adapt to changes equally. Some of us will welcome change and accept it as a process of crescendo leading to a better life, yet others are inflexible and are willing to cease the change comes what may. I believe that by holding on tenaciously to their own perspective and views of what a good manager is they will never feel comfortable, satisfied, nor feel the excitement that accompanies change.
I have addressed few issues to our manager and by now these issues are fixed. Keeping in mind that they are short handed, dealing with serious issues that are far more important than mine, and that the compound all together is old, I had to remind them a couple of times before they actually went in and took care of the problem.
In a conclusion, If you are single or with a family and looking for a safe and quiet environment to thrive and live in then Cypress Park Apartments is a very good place to consider. You will surely be treated professionally and warmly by the management team and you will be living few steps away from Cypress recreation center and Cypress Police Department.

Excellent customer service and always quick to respond! Thank you for helping my husband and I move into a beautiful, spacious apartment with new flooring, appliances, and walk in closet. I’m very pleased with the quiet location, ample parking, and look forward to enjoying the pool :)

We’ve been living here for four years now and the upgrades been done are great. We were in a one bedroom and now moving to a 2 bedroom. Everything is being upgraded. The new management is great. Very helpful. Er really like the area. The apartments now being upgraded are much better. New management is doing a great job. I would definitely recommend these apartments.

Been living here for about 4 months. There was a recent change in management that was much needed– ever sense, the complex has been undergoing tons of improvements. The most important being the complex manager. All of the tenants including myself have been receiving the upgrades that they deserve and more. With the new management, I’m confident that any problem I’m having, be it with the apartment I’m renting, or anything else related, will be quickly and efficiently handled in the upmost professional manner by the manger and his well selected maintenance team. I would recommend this apartment community to anyone looking for a place in a great area here in cypress. I look forward to renewing my lease once it is up next year.

so i’ve been living here for years now and never had a problem (yeah the laudry room is messy and the neighbors slam their door a lot but nothing worth complaining about) until our hot water went out. I’m talking about FREEZING cold water durring winter time. We have now been complaining for 3 weeks about having no hot water. The first time we brought it up their response was «well look into it but you’re the only one complaining» waited 2 days. Talked to them again, «yeah we increased the hot water, we’ll check it out agin» still no hot water!!! We then talked to our neighbor and she’s having the same problem and they’ve been giving her the run around as well. Then we talked to the neighbor downstairs and she’s been having this problem for 3 MONTHS!!! we’ve continuously called every 2 – 3 days for 3 weeks now and the problem still isn’t resolved. The property manager doesn’t seem to care about problems unless it directly effects their unit.

So we’ve been through a lot of ups and downs at this apartment complex. My wife moved into this complex 2 years before we got married and so she wanted something small and affordable for herself. They said they had a studio at a reasonable price but that it would not be ready to move into for a few months BUT they would put her in a 1 bedroom apartment (first unit in this complex) while they ready the studio unit @ the studio price. She ended up living in this unit for 6 months. We moved her into the studio (second unit in this complex) and it was so small. She couldn’t receive postal mail at this unit because the complex owner did not register the unit with the city. They paid for her to have a PO Box at the post office around the corner. Then winter came around and the rains came down and the studio flooded. Some personal affects and furniture were ruined. The apartment managers put my wife up in a hotel for a week and refunded her the amount off the following month’s rent, which was nice of them. They dug up the concrete slab and fixed what was wrong, installed new carpet. Two months later it flooded again (over Christmas vacation) and I noticed it was under water Christmas day. They came back, drilled through the slab again and made repairs but put fans on the carpet for several days to dry it out instead. It smelled of mold after this. The following month we asked if she could be moved to a 1 bedroom unit instead, which they agreed to. So, we moved again (3^rd unit in this complex). We later found out that they had not gotten the changes to the apartment which they split in two in order to create the studio approved with the city, the city forced them to return everything back to it’s original state. Everything was much better in the 3^rd unit. Only issues we had were the loud, obnoxious, smoking neighbors downstairs from us. We had to smell their smoke everyday, annoying! They moved last October (2010) and it’s been great since then. The managers really are a sweet elderly couple who do care and have gone great lengths for us to get things fixed when needed (they replaced our air conditioner on request even though they promised it to someone else, because they love my wife!) There is plenty of parking here, each unit gets 1 covered and 1 uncovered space, although the space numbering is confusing and has been a mess for some time. I have not heard of any complaints about car theft or break-​ins, the complex is in a very safe neighborhood and I feel safe here at any hour. The complex itself is VERY quiet. No loud music, no parties, nothing after 10pm and usually never at all. I never hear any noise coming from the shared walls with my neighbors, either the walls are well insulated or they are silent as mice. All in all we really have no complaints now in the 3^rd unit. The units are old and need to be refurbished as kitchen cabinetry is falling apart but it’s bearable. There are two pools, one is being refurbished at this point in time, the other needs to be as well but has not as of yet. They tend to be on the dirty side so I avoid them. There are 4 laundry rooms in this 100 unit complex consisting of 2 washers and 2 dryers in each laundry room. I never have issues getting laundry done here whenever I want to. People are lazy and do leave furniture and electronic waste by some of the dumpsters, especially those living on the north side, but not all of the dumpsters have this issue. We also had mirrors installed on both rear corners of the driveway since my wife was hit while backing out by another moron speeding through the complex at 20−25mph (in a 5mph zone) and cutting the blind corner where my wife was backing out. I think she got kicked out, she had been warned previously by the managers for speeding in the complex. All in all, we’ve had many issues here but we’ve worked through them and now things are much better for us. Because of all of the drama we personally experienced I can only give it 3 stars but had we not had any of the flooding and multiple moves I would give it 4 stars. This is just an honest review from our experiences here. Your mileage may vary.