Cypress Pointe Optometry

Super pleased by how great Dr. Huang and his team were
Things that stood out to me:
–personalized and detailed explanation of my contact fit (this was huge to me and helped me understand why my previous experiences with my contacts were so poor!)
–very generous with his time and attention
–follow-​up appointment just to make sure the contacts are working out
–brought my toddler with me and they were SO good with her!
–Yulie, the receptionist, is super warm and helpful
–great customer service
Happy to say we now have our family optometrist!

OMG!!! I thought I lost my vision. My eyes went dark and I couldn’t see. Phoned Dr. Huang’s office and he allowed me an immediate appointment. He is super super knowledgeable, we went through a series of tests and he had suspected that I had an inflamed retina. He then further sent me out immediately to do another O.C.T. scan and when I returned, the results were exactly as he had suspected.
Dr. Huang not only took me in on a super short notice, he also made arrangements for the O.C.T. scan. He has a great bedside manner in which he just puts the patient at ease. I’ve always had perfect vision, so the fact that I couldn’t see out of my right eye really came as a real scare. But his mannerism is just super chill and relaxed, so I didn’t continued to flip out.
Well, this business is not that hard to pick. When you have over 60 some 5 stars review, they know they’re providing great customer service.

I’ve been here several times past years. Sorry for the late review but im just starting the Unilocal thingy. I’ve been here for frames, contacts and eye exams. I like the service and selection of frames. Reason why i havent been there recently is because i dont have vision insurance anymore. But plan on returning soon this year. Jessica was always a big help and great service. The doctor treats you well. I drive the little extra drive from Long Beach to here and its worth it

Amazing customer service! I needed to get my lens prescription changed and they were able to accommodate me without an appointment. The gentleman in the front was very friendly and helpful and Dr. Huang made going to the optometrist easy and fun. He knew exactly what I needed and made me feel so comfortable. Thank you everyone at Cypress Pointe Optometry!

Excellent customer service. I brought my daughter in today because she was complaining about her eyes and Dr. Huang was very accommodating. He is very informative and does a thorough exam. He is great with kids and is very patient and kind. His staff that helped us pick out my daughters first pair of glasses were amazing as well. Highly Recommend!

Dr. Hwang is very friendly and patient. He examines very carefully. He is also very good with kids. Poy is also very friendly and helpful. They always have time for us and give us good advice and recommendations. My family and I have our visions examined there. Great service and people. Highly recommended.

This place is amazing! I called on Friday afternoon to schedule 3 appointments and they were able to see us the following day. Dr. Huang and his staff is the best!!!

The office manager and the assistant were very courteous and helpful. I can’t remember the office manager’s name since I was there two months ago but he worked with me until I was completely satisfied with my pair of glasses and the price. Thank you!

If your all about customer services and prompt response. Definitely check out this place. I came in for contacts fitting and eyes exam based on a referral. They have a great selection of really modern frames with really affordable prices. Not only that, the staff is super friendly and gave good recommendations for lenses. Definitely coming back here if I need a set of eyes!

Dr Huang, was the BEST, BEST, BEST doctor I’ve been too. They have updated NEW equipment, friendly service, awesome appointment scheduling. Best yet they are reasonably priced even though i didn’t have insurance they worked with me on the exam and helped me submit a rebate for contacts. Everyone of my friends will now be going to this place and family too. THEY TREAT YOU LIKE FAMILY: D

Called this morning and got schedule for the end of the day. The lady on the phone was very nice. Came in that afternoon and everyone was so friendly. I felt important to them. It was my first time to get my eye exam and the doctor, Dr. Huang was so great! He explained everything that I need to know and what should I do to avoid more eye strains at work. He was very nice and kind! The guy that helped me choose my frames was very nice and polite. I would highly recommend the doctor if you need help with your eyesight!

I have been going to the same optometrist for years out of habit. I was not happy with where I was going but I guess too lazy to change. I looked on Unilocal and saw the great ratings for Cypress Pointe Optometry and decided it was time. I could not be more pleased with that decision. Great, friendly staff. Professional optometrist. Glasses that don’t scratch. Contacts that feel great. I have been wearing glasses and contacts since 7^th grade and I am forty-​something now. My body feels like it’s over fifty but my eyes feel young again. I know that doesn’t really make sense but who cares? I’m happy with my new optometrist.

Stopped in today after work because I am currently looking for a new eye doctor. I read reviews first and this place has 5 stars. I wanted to see what eyeglass selection they have and also if they carry the brand of contacts I like –which they do. Once I walked in I was greeted by 2 nice gentlemen. Dr. Huang was sitting up front and was more than willing to answer all of my questions. I have never had an interaction with the optometrist like that in the past. They are usually hiding in the back and rely on their front office staff to do all the assisting. Dr Huang was very friendly and when I told him I was out of contacts (that’s the reason for me needing an appointment) he brought me out a pair to hold me over. Excellent service. I’m looking forward to my exam next week. I’ll post a follow up review.
Thank you CPO. So far so good!

This family ran practice is as good as it gets. My wife and I went in, and received excellent service. So much so, that I expressed we were having a baby before my glasses would be ready, and since we couldn’t leave the home with a newborn in order to go pick up our glasses, they went the extra mile and dropped my glasses off at my home! How unexpected is that? Never have I received such amazing customer service.
My experience with them is unmatched, and even though I wasn’t sold on the selection they had, they went even further looking for the exact model I wanted, finding a comparable model they had in stock, and it was even covered by my insurance! I wasn’t up-​sold on any additional products or services, but was presented with all my options available in the most professional manner.
They made a lifetime customer out of me and my family.

Been coming here since 2013. Great service! Will continue coming here when I am in the area.

This is nothing less than perfect and professional! Ive never felt so at home, so informed about my eye site than when i came here. I recently broke my Prada frames at a The Uses show three months ago. I started a new job so i didnt qualify for insurance until 90 days since my start date. I was using an old pair of contacts from lord knows how long ago. Until just this morning i found a white dot by my retna. Of course i freaked out and used Unilocal to look for the nearest eye dr.
To my amaze, my work called me to tell me i already have VSP and should be in the system. For a month i was waiting for my VSP card to come in the mail. As i was informed by the good people at this fine establishment, VSP doesnt send it member cards. I had called in advance to explain my situation and they respectively took down the serial number to my Prada frames.
When i got there i was greated by everyone there! Especially the beautiful receptionist Stephanie. Right on the spot, they fot my insurance info. And was ready to be examined and by a new set of frames.
From start to finish i was treated like royalty, everyone explained what each exam was for. Stephanie was very kind and soft spoken during my eye tests. Then when i finally met with Dr. Huang, it was like hanging out with my friends. He explained my condition and the small infection on my eye.
I was scared id have to continue to use these beat up contacts until my frames came in. But Dr. Huang did something above and beyond what was needed, at least to me, he gave me a pair of Ultra Comfy contacts until my frames came in. To me this was exactly what i needed, maybe its been a long time since ive gone to other Optometrista but this amazed me.
So needless to say this visit was far from what i expected. It was 5 star 5 diamond service in my book. Everyone was friendly and informative. And Stephainie was the eye candy i needed to make my visit that much better.
I recommend and demand everyone to go to CPO for their next eye exam!

My new optometrist! Love this place, everyone is so nice and polite. Came to take advantage of the $ 99 special, which includes the eye exam, prescription and frame. Received my new glasses within a week. Highly recommend them :).

Awesome doctor!!! Had a few issues, but he took cared of it right away. He really cares about his patients!!!

Pros: Excellent service.
Cons: Frame selection moderate but not expansive
I followed the Unilocal reviews to this place and got more evidence that Unilocal works. This is the first time I’ve bought glasses. At first I went to Costco (Lakewood). Something was wrong with the progressives I ordered, and I had to go back 5 or 6 times before the dept. manager yelled at me (yes, yelled) and then finally issued a refund after refusing to recast the lenses.
In contrast Cypress Pointe Optometry treats their customers like royalty. They definitely know that building their business depends on referrals, and referrals depends on keeping the customer happy.
Poy held my hand through the selection process, telling me which frames probably looked the best, how much my insurance would cover, what the available options for the lenses were, and what they meant. I even told him ahead of time that I didn’t know if I was ready to buy yet, but that didn’t seem to matter. After 15 minutes, though, I knew this was the place I wanted to buy from, so my visit seamlessly flowed into an actual buying experience.
There was actually a mistake with my order. I ordered computer/​reading progressives, but the order went through as trifocal progressives. When I came back they apologized, and just to make sure Dr. Huang took me to the back room to reaffirm measurements and do some fine tuning, AT NO CHARGE! When my glasses came back I was happy. So what took months and 5 or 6 trips at Costco with no solution took 1 month and 2 visits at Cypress Pointe, and I have glasses that I use now. I did wind up paying a little more, but I think it’s worth it. The service at Costco was not only bad but limited – nobody ever asked me troubleshooting questions like Poy did, and nor did they double-​check my prescription like Dr. Huang did.
I should also mention that Dr. Huang was willing to think outside the box a little. Since my prescription is light, he mentioned perhaps trying a single lens with the prescription in the middle of reading and distance. I didn’t try it, but I might in the future.
The only thing bad is that the office is a bit small. While most people are going to find frames they like, the selection is not as expansive as say Lenscrafters.

This place is awesome!!! Dr. Huang is the best… My husband has been to many different optometrist in the past, but his experience here by far is the best one… His staff are also very friendly and patient… We’re definitely customers for life…