EyeTrends – Barker Cypress

Dr. Jenkins was wonderfully pleasant and professional. The office staff was quick to provide a next day appointment! Everyone was helpful and courteous. Definitely recommend.

Nice greeting when I entered, friendly atmosphere. I simply wanted to use my own frames and upgrade to a new RX. Wow sticker shock when she told me the price just for lenses !! Eye glasses are super expensive! I declined their service and went to my online source to get a complete new pair of glasses plus progressive lenses for half the amount I was quoted by them! I am all for helping local businesses, but wow what a price difference. Shop around, especially online for much better deals.

My kids and I go to Dr. Pham. She is professional and trustworthy while also being fun and funny. A great doctor especially for kids/​teens. Every time we go there the service is prompt, and the optical staff are very helpful at picking out flattering frames. I highly recommend Dr. Pham and Eye Trends.

My whole family has been going to Eye Trends for the last 7 – 8 years. I love Drs. Jenkins and Pham! They are very knowledgeable and professional. I know I’m getting the best eye care!

I go to Eye Trends each time I need new glasses or need adjustments or repairs to my glasses. I especially love Rita. She is very kind, very patient, and has great expertise at what she does. She listens to what I want and finds glasses that are perfect. She knows the stock backwards and forwards and makes suggestions (which I usually take) but she never forces her opinion. She has an eye for style and knows what will look best on my face. They have a great camera which will take your picture and display up to four poses at the same time with four different glasses. This REALLY helps me because of course I can’t see when I put on the «demonstrator» glasses. My husband wears progressive lenses but the place where he always bought his glasses never go them right. He constantly had to move his head in order to be able to see. SO the last time he needed glasses he went to Rita — when his glasses came in he said that he FINALLY knew why I loved my progressive lenses so much! :-) For the first time he could see perfectly! I have not used the doctors at Eye Trends because I have a long-​time ophthalmologist I didn’t want to leave, however the reason I found Eye Trends was that so many people in my neighborhood use and love the doctors there. So when my doctor retires, that is where I will go for exams.
I am fortunate that I am retired so I can go during the day and seldom have to wait. But they are really good so I am sure there is probably a wait on weekends. But the reason there is a wait is because people know how good they are and that they are worth the wait.

Its a great place. Dr. Pham is prompt. She is very knowledgeable about even complex eye issues. Really trust her.
I also love their selection of glasses.
Girls in the front are very helpful in picking them out.

Whatever you do avoid this place. I went to get my eyes examined, get contacts and glasses. That was three weeks ago! My contacts took 15 days to arrive and when they did I could not see out of them. I went back two days later took the contacts back and had my eyes re-​examined. I am wearing another trial pair now but I still cannot see clearly out of one of them. I’ve seen two doctors; the last one told me that I should try them for a week and come back, but that they were not sure that they could take back the first two boxes they ordered for me. So I am still dealing with the contacts issue. The glasses were promised in two weeks. They have not arrived. When I checked after two weeks I was told that the frames were out of stock! …but wait! I had the frames in my hands three weeks ago at the store! I was told that they like to order brand new ones for you. Now they are telling me that they are going to use the frames I tried on and that they are awaiting the lenses. These people are full of excuses. I’ve spent over $ 1500 at this place and still have nothing to show for it. Do yourself a favor avoid the headaches, calls, repeated eye exams, wrong prescriptions and go somewhere else!

Dr. Jenkins is awesome! My first appointment with her and she diagnosed my stigmatism and contact prescription exactly. I’ve spent the past three years with blurry vision because my previous Eye Doctors just couldn’t seem to figure it out. Out of frustration, I decided to google to find a new doctor. So very glad I did. Dr. Jenkins also put me in a daily lens, which is the only way to go, especially in allergy-​ridden Houston. The previous doctors, (who shall remained unnamed), said I could only wear a monthly lens. :-(
Thank you Dr. Jenkins for the perfect vision!

Very slow — waited a long time — ran out if time and had to go back. Son tried contacts
and teaching was very poor. He got frustrated. They would not allow us to take a pair home to practice. I wear contacts but not allowed to help. Liability — won’t let me indemnify them either. No contacts for him this year. Totally inflexible and slow.

I’ve been a patient here for a number of years and I am finally going to leave. First, almost everytime I go in for an appointment I wait for about 45 min to an hour before I am finally put into an exam room. Then who knows how long I’ll end up waiting after I’m in there to actually be seen. After an appointment they always ask if you want to order contacts through them. I never choose to do this because they are extremely over priced. Why would I pay more for something when I can get them online for cheaper? Recently, I ordered my contacts online from another company but they hadn’t come in yet. Of course, right before I’m about to go out of town the contacts I’m currently wearing get holes in them forcing me to throw them out. I went into eye trends to see if I could just buy a single pair from them (my mother had told me she had done this, so I assumed it wouldn’t be a problem). I explained the situation to the girl at desk, who informed me that they don’t usually do that since I didn’t order my contacts through them. She said she would call and ask someone though. She did and came back with the same response. So after basically being punished for not ordering my contacts through eye trends, I won’t be returning. My parents are patients there too and they won’t be returning either. I strongly suggest finding a place in cypress that is more willing to work with their patients.

Last week, I went in to get a simple eye check up and some new reading glasses. I was found to have a detached retina! Dr. Pham was awesome. She explained the problem and ensured that I made the appointment with a retina specialist asap. She told me to call her if I had any trouble getting an appointment and she would them herself. I was seen and in surgery the very next day. I was saved from total blindness in my left eye. I can think of no better way to recommend this place. Thank you Dr. Pham!