My first and last time here. On the front of the shop it says most items cleaned for $ 1.99 Every item I brought in was over this amount and I brought in slacks, shirt, dress, sweeter my total was $ 13.50. This place is a ripoff and false advertising as well.
Vikram J.
Rating des Ortes: 1 Long Beach, CA
I am not a fan of credit card service charges, but it is a necessity at times. However, I am not a fan of unannounced credit card service charges. Green Star Cleaners excels at employing the unannounced credit card service charge method. A month ago, I got a sweater($ 4) cleaned at Green Star Cleaners. When a gentleman swiped my card he did not charge me a credit card service fee. A few days ago, I went to pick up two shirts. The cost was $ 4.00. However, the lady behind the counter stated that she was going to charge me .50 cents as a service charge. I reminded her that nowhere in the store is there an announcement about charging a service charge for credit cards. She still insisted in charging the fees. Frustrated, I left. Today(04÷2÷15), I l came and paid for my dry cleaned shirts in cash. As I had mentioned, had I known that there was going to be a credit card service charge, I would have not patronized the store in the first place. In any event, in light of my customer experience, I will not be visiting Green Star Cleaners in the future.
Ryszard N.
Rating des Ortes: 1 Cypress, CA
I had two bad experiences with this business. One about two months ago, when I brought my pants for alteration which was not done, but I was told otherwise and asked to pay. When I proved that I am right and that nothing was done to my pants, I was told that the alteration can not be done for the price I was originally offered. The second encounter was today. I called and asked for the price to dry clean dress pants. I was quoted $ 2.25 over the phone. When I arrived the price changed to $ 2.50 per par. When I asked for explanation, the owner just walked away. By the way the big advertisement on the window says dry cleaning $ 1.99 most garments.
George Y.
Rating des Ortes: 3 Cypress, CA
They«lost» my new white silk Hawaiian shirt. It’s been a week and no explanation or call from the owner. However, they did give me another shirt in error. Whoops, that’s not mine. I gave it back. I know mistakes and mixups can happen. I just want them to acknowledge and rectify it.
Charlene M.
Rating des Ortes: 5 Cypress, CA
Iron no more — I take everything to them. Great friendly staff and they always do a good job. Charlene
Matt V.
Rating des Ortes: 3 Temecula, CA
Brought in two brand new pairs of cotton Dockers style pants for shortening the hems. I already washed them at home to make sure they shrunk a little. They marked the hems where I wanted the length and asked when I needed them. Since I was not in a hurry and was dropping off on a Monday I told them Wednesday would be fine. After reading the Unilocal reviews about problems with alterations I made sure to try them on in the dressing booth before leaving. The hems were done right, so no complaints from me. At $ 6 per pant I felt I got my monies worth since they look almost like the factory stitching.
Rose Marie A.
Rating des Ortes: 4 Cypress, CA
I have no idea where I placed my iron and ironing board … in the trash bin? Or left it wth the moving truck? I dunno, really? Just my luck this place can press my work clothes for a price… and the price is right. Not cheap but not pricey either. Good turn around time, friendly staff, and inexpensive for pressed clothes… in the past I have used them to take of my ‘dry clean’ items and they had taken great care with my items. No issues with this place Definitely will be back !!
Anne G.
Rating des Ortes: 1 Long Beach, CA
*This review is for alterations only* I thought I would save some money by coming here and since my floor length dress just needed a little trim I didn’t think it would be too difficult. I was wrong. The back of the front of the dress was longer than the back and it was so long that I sometimes stepped on it. My mom also took her floor length dress to get hemmed at the same time and she had a different problem. The sides were longer than the middle part! it was symmetrical but still looked silly so she ended up fixing it herself the best she could. GETYOURCLOTHESALTEREDSOMEWHEREELSE.
Janel P.
Rating des Ortes: 2 Pasadena, CA
Horrible alterations, twice! Both times they’ve ruined my work pants. The first time there was permanent ink all over them when I got them back. The second time the pants were altered too short! They’re reasonably priced for dry cleaning and they do an ok job at that. SO, dry cleaning yes, alterations NO!
Brandon S.
Rating des Ortes: 4 Los Angeles, CA
I love this place. They get everything done quickly and for almost nothing. My most recent visit I had them also mend one of my shirts. They did an amazing job.