Infinity Nails & Spa

I asked for gelish and I got acrylic! Now, I understand that is my fault, but in my defense it has been yeeeears since I’ve had my nails done so I was relying on the knowledge and expertise of the tech (s). When the tech started doing the process of acrylic I thought, «Hm. I don’t remember this… Maybe this is a new procedure or technique or something.» WRONG. Again, my fault for not speaking up. My nails were uneven and the rough build-​up under the nail was not removed very well. It was bumpy and rough which caused stuff to get trapped under them on the reg… that drives me up the wall. I told her I like my nails short and in between round and square, very very natural looking. Mmm. No. Not even close. They were completely square despite telling her to round them more. After the third time I just gave up and told myself I would file them when I got home. I also got my eyes waxed on a whim because they were looking a tad unruly. I explained that I had a previous bad experience some place else a couple years ago and was hesitant to have them waxed again. She assured me all would be well. Well, the wax was too hot and burned me which resulted in the first couple layers of skin getting ripped off. The shape of my eyebrows looked great, but I had scabs a half inch below my eyebrows in the inner corner of my eyes for a week. It wasn’t pretty. I will not be returning.

Never again. Their customer service is horrible wouldn’t recommend them to anyone. If your looking for a great nail spa this isn’t it. I spent over $ 60 wasn’t worth it.

This place is absolutely horrible… I spent $ 70 and my nails were put on incorrectly… the towels for my pedi was not hot at all and their service wasn’t good at all. I’ll never go back and I would not refer them to you or anyone else.

In an act of desperation I tried Infinity nail salon because it’s close to home… I will NOT be back. Although they are very nice & sweet, their overall quality does not justify the cost. I have spots in my new set from where the tech filed my nails and didn’t brush the residue off before adding the acrylic. The tech who did my pedi appears as though she’s afraid of feet, and I know when I called I specifically asked for the best pedi tech! If she was the best, that’s really bad. Not to mention she applied the wrong color polish, and I didn’t notice because I was too busy typing this review; my fault! The shape of my nails are uneven, and I’m pissed. Because I’m pissed I won’t say anything because it will come out WRONG! It’s my own fault [again] because I should stick to who and what I know! I will just politely say, «Thank you but I won’t be back.»

Love going to this place. Eva is my girl. She always take time to work on my pedi, never rush. I’ve been going there every month now and always looking forward to the next appointment. Clean and new place too!

Love, love, love this salon! They are super nice. The last pedicure that I had was the best pedicure I have ever had. He massaged my feet and legs for a really long time. When I asked to get my nails filled he told me that I could go another week… he did not want to take my money. They are short handed so you may have to wait or come back but they will stay late to get you finished. They closed at 7:00 but we were still there getting done after 7 without a problem.

I am glad I decided to come here after looking up all available salons in this area. Not many open on Sunday and this one does closing at 6pm, later than most. They are pretty new (3 months or so) but I was promptly greeting at the door, was asked about my needs and options and seen immediately. I opted for the Sweet Deluxe Pedicure and Shelac manicure. Tammy worked on my pedicure and Kim worked on my manicure. They both did an amazing job!

Horrible customer service. I walked in and no one greeted me. About one minute later a lady asked me «how may I help you.» I told her that I wanted a pedicure and asked about a specific color. Without even looking for the color she replies «oh we don’t have that color and can you come back it’s really busy.» Mind you they close at 7, I came in at 4:30p. Will not be coming back.

So clean and quite and they know what they are doing I recommend to everyone lives in cypress area. also, ask for tammy she’s awesome

Smells good! Zen like spa music, everything new and clean, excellent service.
$ 35 for a pedicure with hot stones and parafin.

Very clean and friendly. I showed a picture of what I wanted and they were able to duplicate it. I definitely will return.

Amazing staff! Beautiful décor! Do amazing work! You do not need an appointment. They always fit myself and my daughter in!

Just finished getting my first mani/​pedi at Infiniti! It was AMAZING! This is going to be my go to nail salon moving forward. Beautiful, relaxing atmosphere, friendly staff, and reasonable prices, and a great selection of polishes and gel colors. Tammy did my pedicure and Trish did my shellac mani. Both were wonderful. They took the time and didn’t rush through the services. I don’t have a single complaint. I will definitely be back. It was worth every penny!

Great salon! They are very attentive and friendly. They took their time with both my mani and my pedi and did a wonderful job. Will definitely de going back again. Awesome!

Finally found a nail place that cares about the health of my nails! When I first came in they were very nice and immediately found the powder color that I love (they have a ton to choose from). Gwen got started on me right away and began explaining how the health of my natural nails has been compromised by other places that rush through the process. I have always been concerned about this but it’s hard to really know. She ended up removing a couple of my nails that were gaping and could grow fungus!!! (so nasty). She took her time and shaped them exactly how I like them. It is very clean, nicely decorated and they have tons of pedicure chairs. Will definitely be back in 2 weeks for my fill and am excited to see how she nurses my nails back to health so I can continue to get them. Good to have something nice in cypress!

Wonderful service. Clean, friendly and soothing atmosphere. Nail technicians are excellent and take their time to make sure they do a wonderful job. Highly recommend.

Super clean. The owner and technicians are friendly, this is a perfect salon if you look for mani&pedi, they have lot of gel nails polish for you to choose.