I’ve used them multiple times over the years and they have always been prompt, professional and skilled. The work they’ve done has always held up and the prices were in line for the scope of each job. The only reason they didn’t get 5 stars was that they always complain that I am not in their market area before giving in and«doing me a favor» because of the repeat business. Finally I have chosen to find someone else though I will miss their good service.
B T.
Rating des Ortes: 2 Houston, TX
Only get 2 stars bc they were really late to first appointment to give estimate and didn’t even let me know I had to call and find out. Then on second time they came out they didn’t even agree on issue had to show them all over again. Not worth it went to another plumber.
John L.
Rating des Ortes: 5 Houston, TX
I am a DIY person and was changing the valve cartridge on my Moen shower then the stem broke on a Sunday at 2pm and it would not come out. Problem with a shower is there isn’t a shutoff so I couldn’t turn the water back on to the house. Called 10 plumbers over the next two hours and Joe The Plumber was one of 3 companies that answered their phone but the only company that could send someone out in a few hours on a weekend. I am so appreciative and thankful they could come out after hours on a weekend to fix the issue. Price was good especially considering after hours work. Shower works great now !!
Gregory R.
Rating des Ortes: 2 Cypress, TX
I have used them twice one at home and one for business. The first visit was at my home which went great. Good service reasonable price. The tech was awesome. So after first experience when we had a issue with our hot water heater at work I immediately thought joe the plumber. Everything was great made call hour later come out tech. Not same as my house, he was totally rude and gave outrageous prices. He continued to tell me it would just cost little bit more to replace unit. The unit was just over year old. I call manufacturer and we were just out of warranty due to use in commercial setting. The went to tell me all parts that would need replaced would be no more than $ 50 for all. He was trying to take total advantage of me. Im a small business owner and every penny really matters. After finding out actual price i called office to discuss why such high quote and was told tech would call me back. Upon his call he was extremely rude and basically told me to call some other plumber to do the work. I was in total shock. So that’s what i did I called a different plumber who got job done asap for only $ 185. They provided great service and great price. I hope they fix the techs attitude cause he will continue to lose them quality customers. I will not go back again.
Jamie L.
Rating des Ortes: 5 Cypress, TX
I have used Joe the Plumber twice. Both times they came out to my house quickly and fixed my plumbing issues in a very timely matter. Employees were professional and efficient.