MedPost Urgent Care

I was nursing a bad cough for 4 days when I decided to try this urgent care facility. It was the best decision i made that week. My cough went away in no time.
The staff was courteous, efficient, and cheerful. The facility was adequately equipped with the necessities for prompt medical care. Most importantly the attending medical person was competent.
I hope I don’t ever need to go to this facility again, but if I do, they get my vote again.

I am so disappointed with the care I received from the Medical Director there. I was treated for Influenza. I called him 2 days later and informed him I wasn’t getting any better and was feeling worse. He didn’t prescribe any antibiotics after speaking to him. That same night, my left ear started to close up, had pressure build up, and extremely bad pain. The next day, I saw my medical provider and was diagnosed with a bulging ear drum and fluid in the ears. I also ended up in the ER that same night. I have mucus coming out of my ears. I’m hearing noises in the left ear. I’m so congested. During my initial visit with the Medical Director, I informed him I have Chronic Sinusitis and that I had a really bad headache 3 days prior to getting sick. He also asked me what was bothering me most and I said my head and body. Along with prescribing the antiviral medications, he should have treated me prophylactically with antibiotics for any underlying bacterial infections. What I’m most upset about is that he didn’t hear me when I said I wasn’t getting better but worse when I called him 2 days later. He should have treated my symptoms and considered my medical history. As long as I could remember, even as a child, never did I have mucus and pain in my ears. I also have never been in the ER before until now. I cannot begin to express how much pain I was in. Being someone who has been a nurse for over 20 years, this experience really pissed me off!

Unlike other places, this place is open sundays, its clean, and they were prompt to see me.
Wasn’t congested at all. This will be my go to urgent care when in need of a doctor.

I have been having dizzy spells and came into med post. Tommy helped me from the check in time all the way to the end. Wait time was excellent for me. No complaints there. All test were done accordingly and I’d say I’m happy with the visit.

Really disappointed in my experience here. Few weeks ago I was starting to feel really sick at work. Chest hurt when I breathed, lungs rattled when I exhaled, coughing fits, and a constant fever. On my way home Friday ²⁄₅ it was 80’s outside and while driving I had a jacket on, no a/​c, and I was freezing. So freezing my teeth where chattering. This urgent care is on the way home so I stopped in. There was zero wait, nobody there. Nice clean and fairly large waiting room. The guy running the front desk had zero personality. Just scowling the entire time. After filling out the paperwork and paying my co-​pay I was taken in the back.
My fever was 102.7. The nurse did a flu test. I let them know I had a flu vaccine in October. Dr. Tai came in and said my flu test came back negative but I had the flu. I let them know I had the vaccine. Didn’t matter… I have the flu. She prescribed tamiflu and cough syrup.
By Wednesday which was the last day of tamiflu I could barely breath, my fever was still around 102, was coughing like crazy, and had zero energy. I called my wife at work and had her take me to my primary care physician. Come to find out my flu test was negative because I didn’t have the flu… I had pneumonia in my right lung which a chest x-​ray confirmed. Was prescribed some heavy duty antibiotics. It’s weeks later and I’m still trying to recover from it… brutal stuff but getting a bit better each day.
Anyways, I know these people have to make educated guesses but clearly they guessed wrong in my case. Not sure if I’d come back here since my experience seems to match several of the negative reviews. Even my step-​dad came here a few weeks ago and was diagnosed wrong. Didn’t know this until after my visit. Like I said… lots of this is guess work and so many conditions have similar symptoms so I doubt they did anything wrong… I just think I’ll skip urgent care next time and I see my primary doctor.

I’ve come here several times and this will be my last. ONE Physicians assistant. Two hour wait which I wish they would have mentioned when I walked in. Three people in the waiting room was very misleading. They had 4 people stacked up in rooms inside, all for one PA.
The white guy (didn’t get name) who sits at the front desk is a real pill. NO customer service skills. Rude and extremely unfriendly. WHY would you have such a rude person be the first person sick people have to deal with?
There is never a real doctor here. I’ve had such better experiences at the CVS minute clinic. Go figure.

I’ve been here twice.
Pros:
–Not busy when I went, empty waiting room
–Nice equipment, very up to date
–New
I saw Dr. Tai both times and each time she seemed completely clueless. Nice, but clueless. I will never come back because, for me, I don’t feel anything was accomplished. I would have been better off going to Walgreens, buying a bunch of OTC medications and praying for a miracle. Also their office visit prices are really high if you haven’t met your deductible.

this urgent care is the worst urgent care in the whole united states. the staff’s was so rude !

Used to love this place. The «appointments» are a joke. It’s still first come first serve. Our appts today were at 11 and 1130 and here it is 1230 and still sitting here.

I could not have been happier with the time it took to get in and out. Less than an hour and a half! The staff was friendly and the Doctor was great! He gave me his card and told me locations he would be at when in case I wasn’t feeling better.

Waste of time and money. Went in with pain in my throat and some kind of infection growing behind my tonsils. Paid $ 125. They did nothing and told me it was fine and would go away but to come back if it persists. It did. I called them and the tried to get another $ 125 out of me even though they did nothing the first time. Might as well just ask my neighbor what he thinks. Probably be more insightful. Don’t go there ever.

I walked in here in the middle of the day on a Sunday. I was shocked to see that no one was in the wait room. I used to wait at least an hour at other urgent cares, so I was excited to see I was the only one.
The guy at the front was super helpful. I couldn’t stop throwing up at home and so when I left I didn’t grab my insurance card, just a bill. When I told him I only had the bill, he said, «no problem» and started making phone calls and looking online. I thought that was super awesome because I felt like dying.
Once I went in the back everyone helped me out and I never felt rushed or like I was a bother to them.
Next time I need to go to an urgent care, I’m coming here!

Wow! Set up an appointment online for 2pm. By 2:05 I was in a room and by 2:10 I was being seen by the Dr. Everyone was friendly and helpful. Facility is spotless and I would recommend this place to anyone!

I’m from out of state and called my insurance company for a list of urgent care’s they would cover in CA, and this was one of three they offered. When I arrived and handed over my DL and ins card, the person at the front desk – a male x-​ray technician – looked at my ins card and DL and simply handed them back, stating they do not take out of state ins. I explained that my ins co had just given me their info as an urgent care that would be covered, and asked if he could perhaps ask someone else, look it up online, call, etc. He again responded with, «we don’t take out of state insurance,» end of story, not even an, «I’m sorry.»
Additionally, when I originally called to find out the wait time, I spoke to a male, who I believe was this same x-​ray technician, and received very rude, poor service over the phone.

I have nothing but great things to say about this place. Recently I was involved in a motor vehicle accident and I went straight here. Thankfully when I arrived there was no wait what so ever, they asked me to fill out some paperwork and I was seen within 5 minutes. I was seen by Dr. Tai she was very kind and put me at ease. I was very flustered and just shaken up crying hysterically but she was nice and kept asking me questions and kept me calm. The Nurses here are really helpful too when I was given a shot the Nurse who adminstered it was very professional and he made me laugh and kept me at ease it was quick and painless. They were able to get my x-​ray results same day there was some wait but it was worth it to find out. In addition, a few days later I had asked them to fax some paperwork to my Drs office and they were so kind and they did so right away.
The facility is very clean they have evening and weekend hours, no appointment is necessary. They provide a comprehensive range of urgent care services which includes: Acute illness, minor injuries, X-​ray, Sutures, Sprain/​strain, burn/​wound care/​lab testing/​Physicals, flu shots, rapid strep screen, pregnancy test, DOT physicals, drug screens and many more. They also provide drinking water in the waiting area as well as lolipops.
Overall I’m very pleased with the way everything was handled and I definitely would recommend. They are located in the Stater Bros Plza near Kohls.

Been here with family before. On my first visit, I came in because I know I needed a prescription for Claritin-​D. Doc said, «It’s over the counter so it’s over the counter. It’s a waste of medical resources for me to write you a prescription for it.» It’s not my fault Obamacare took off most of the OTC drugs from the eligible expenses without a prescription column. But the doctor insisted that I pay retail for something that I wanted to use my HSA for. Won’t come back, nor will I bring my family again. If the doctor doesn’t want to listen to the request of patients, why would I?

first time I went to an urgent care & was seen within 15 – 20 min. I don’t even get that kind of service with my primary doctor with an appointment :/​all the staff was nice. once in the office, waited another 5 min or so.
I went in for a bad case of bronchitis. the visit went fairly quick, got breathing treatments, pretty straight forward. the doctor seemed to be on point & prescribed IMO the right medicine. I’m a biomed engineer so I know a little bit health matters ;).
I would def recommend going here. the office looks fairly new & doesn’t seem to be real busy. or maybe I was lucky???

Won’t ever be coming back.
Called to see if I could come in and had to call twice to get an answer which was short, snappy, and when I tried to ask for directions got hung up on. However I needed to go so I went and was told someone would be with me. Same treatment. No eye contact just demands and ignored otherwise. Went in to see Dr about getting something to quiet my cough and allow me to sleep over night and was given 2 nasal sprays and told to take claritan D twice a day regardless of the fact of me telling him several times that I cannot because it keeps me up. His response to this was just take 2 benadryl you’ll be fine.
And for the cherry on top, they sent my medication to the wrong cvs after I tried to warn the nurse to search it by zip code as there are several on that street.
Very rushed, very rude, and still stuck up all night coughing.

This is the first time I’ve visited an urgent care. I was in and out. The facility is nice and clean. The receptionist, Megan, was friendly, even on the phone. The nurse was friendly too and explained what procedure needs to be done. The overall visit was unexpectedly easy and quick.

I had an amazing experience at MedPost Urgent Care with a recent battle with strep throat. I went to the Cypress Urgent Care the night before and was misdiagnosed (or not diagnosed at all and was told to just go home and wait it out — depending on how you look at it), so I was a bit jaded.
No wait and friendly staff. The place is very clean and the facility is new.
I was first seen by a female nurse who was kind and thorough at her job. Even the questions she asked and the procedures she performed were thorough and I was impressed (this is a lot to say for an urgent care nurse).
I was seen by Dr. Shumaker and had the most pleasant experience. He came in and explained to me what my options were; I really value this because I’m a personality that likes to know what is going to happen and what is going to be done. So in the case of strep throat, he was going to test me for that — if it came back negative, he was going to test me for mono just to make sure and if that came back negative, he would still treat me with antibiotics. Nonetheless, there was an action plan in place.
The nurse did a very thorough test for strep. How can I say this?! I know — sounds crazy. When I was at Cypress Urgent Care, they jabbed my throat with the long cotton swab and the nurse said, «Gotcha.» This nurse actually used a tongue depressor, took multiple swabs of my throat to ensure she got everything and asked me to breathe. Two completely different experiences — no wonder why the last place came back with a negative strep test.
Dr. Shumaker came in, let me know the test was positive for strep, gave me a liquid shot of cortisone to help with the swelling of my tonsils and had my medication sent to my local pharmacy.
Overall, great experience, no wait, and I’ll be going back here.