Vintage Plumbing Services

After having had a gas leak and several days without hot water, we finally got the gas back on. Our water heater pilot light wasn’t staying lit and we got one of the plumbers out from Vintage. The guy was a jerk and said he was going to charge $ 375 to do maintenance on our Kenmore water heater. After we told him no, we weren’t going to pay that, he left. Afterwards my husband got two different quotes to have maintenance done one from a plumber from a small company and it was $ 59 and another quote from a large company that has a special going for $ 29 usually $ 69. Don’t use Vintage plumbing, they are a ripoff.

I give one star only because there is no option for zero.
Like several other reviewers, this company was sent in response to a service request through First American, my home warranty company.
First, the guy showed up with his kid in tow, so I had to watch the kid while he did the work. Very unprofessional — but I might have overlooked that if the service had been good. He ostensibly made a repair, but wrote on the service order that the water heater was «very dirty» due to «poor maintenance» and needed «extensive service» — none of which was true. I did not notice this until after I had signed; lesson learned there.
By writing this on the record, he effectively voided my home warranty coverage on the water heater. When it quit again a week later, I had to pay full price for another plumber to come out and tell me that my water heater just needed a new thermocoupler — the very part Vintage supposedly replaced — and that everything else was fine.
Apparently, this guy thought I would call him back and pay HIM for the trumped-​up «extensive service» he said I needed.
Stay away from this company — and if you submit a service call to First American, specify that you don’t want Vintage!

Vintage has excellent plumbers. Chad was sent to my house several times by a home warranty company. He had to fix poor work done by other plumbers more than once. Of the 4 – 5 different plumbers that have come out, Vintage is my favorite for the quality of their service and the convenience of appointment times. When I had a water leak in my yard last week, they squeezed me into the already full schedule. I had no water in my house and I so appreciated have a repair done the same day I called. AWESOME!

I had 3 separate plumbing companies come out and mis– diagnosis my problem. I called vintage plumbing services and they fixed my issue for $ 138 in 1 hour. I was happy with my service from the moment I called until the technician left my home. If you want an honest plumber call vintage plumbing.

it seems every time Vintage Plumbing is sent out by First American they come up with excuses why something cannot be fixed: its not covered, its was installed wrong, its not up to code, there is nothing wrong here. It is a horrible company with lazy employees.

Vintage Plumbing was sent by First American Home Warranty to our home to correct a leak under the kitchen sink and three toilets that were running. I was told by the plumber that the garbage disposal was cracked and needed replacement and he replaced seals in the toilets. It took two visits to do this. The replacement of the garbage disposal was not the same as the one that was removed. I checked with the HW company and was told they would come back and correct. Three days later I called Vintage plumbing to be told they would not replace it or fix the three toilets that are still running. In short, this company does not repair/​replace even the basic plumbing items. I am not sure what they can do but they cannot fix toilets. When I spoke to the owner about installing a lower grade of garbage disposal, he said tough luck. He wouldn’t replace it with like even though the HW company said he would.
Stay away! They are in it for the money and do not complete the jobs.

Vintage Plumbing of Cypress Texas was sent out by First American Home Protection in response to a home warranty claim specifying a slow leak (a thimble of water per week) from the base of a ground floor toilet.
The plumber from Vintage Plumbing avoided the leak from the base and instead fiddled around in the toilet tank repeating again and again that a cracked tank would not be covered by our home warranty. That night at about 4am I was awakened by my toddler son who complained of water downstairs. I went downstairs to find a half inch of water in the bathroom and the adjacent kitchen and family room. The water was overflowing from the top of the tank, which had never happened before.
In the morning I phoned First American Home Protection and was told the same plumber would come back to remedy their mistake, but no mention of the leak from the base of the toilet. No one from Vintage Plumbing returned.
I finally called Vintage Plumbing directly and demanded they return and repair the problem they had caused. I indicated that if they did not remedy their mistake I would post this review and may file a claim for the cost to replace the water damaged hardwood floors. The owner said, and I quote: «You won’t get shit from me. And if you do you’ll be sorry… I know where you live.» Physical violence was clearly implied.
We started with the need for a new $ 5.00 toilet floor seal/​flange and now have to replace the hardwood flooring in the adjacent rooms.
Steer clear of Vintage Plumbing and First American Home Protection. Both companies are poison.