Appliance Repair of North Texas

I am learning that the independent businesses in Dallas are just great! ARNTEX came to my aid and got my washer and dryer hooked up and running. Great people to do business with. Chris was very polite and nice.

Family owned local business

Alisa is very knowledgeable! Always ready to help assist our customers! Their work is 100% satisfactory. They’re always on time with their appointments, and accommodate our customers their absolute best. Appliance Repair Of North Texas is our preferred 100% for the Dallas area.

I couldn’t be more pleased with this company. They were very responsive and came out the next business day to look at my washing machine (they offered to come out same-​day but I preferred to schedule in advance). They gave me an hour window for when they would arrive, then called when they were about 30 min out. They arrived right on time (beginning of the window).
They charge a flat diagnostic fee for the visit, and once they know what’s wrong and have a quote, if you choose to repair it with them they apply the entire fee to the cost of the repair. So you know right away what you’re getting into, and they explain all the options to you before doing anything.
Clarence and Jeremy were our technicians (Clarence is the owner I believe) and they were extremely courteous and careful. They showed me personally what had broken in the machine, and told me honestly that for the cost of repairing it, I might as well buy a new one. They did this even though they don’t sell new machines, and could have made hundreds on the repair! They truly do look out for the customer’s best interest. They also recommended some new models to consider based on my individual needs and preferences, and were very knowledgeable about the different brands and how they compare.
Finally, I have to say that as a woman I sometimes feel condescended to by mechanics/​repairmen etc., but not these guys! They were professional and gracious.
If you live anywhere in DFW and need a washer/​dryer/​refrigerator etc serviced, this is the place to call!

called several local competitors and none of them had the same urgency to make the repair. Chris was here in within an hour, very courteous, professional, and transparent, did a great job and I would recommend Appliance Repair of North Texas in a heartbeat. Thanks Chris

Contacted the company to take washer/​dryer off a set of pedestals since the pedestals were too high off the ground. Two gentlemen came out, were there for 10 minutes, put a large scratch in the front of the washing machine, and charged me $ 200. Called the office and was told I was out of luck.

I called the company at 6:30 at night and to my surprise found a family owned and operated business who had the technician call me back within the hour to set an appointment for the very next day.
They came out to take care of two appliances, an oven and a dishwasher, and stayed late to try to finish the job in one day. One of the technicians even went to Home Depot to look for a part. In the end, they could not complete the job without a plumber, so they refunded the amount it would cost for the repair.
They were very honest and very helpful. I would highly recommend them again.