CD Source

I’m moving back to Dallas and I’m in need of finding a store like my Waterloo Records in Austin… and this place comes close. I’d give it 5 stars if the store was a bit more cleaner (there’s too much stuff for this store), but eh, it gives this place more character. I came in on a rainy Saturday evening so there weren’t that many people in there which was great because everyone kept asking me what I was looking for and how my day was going, etc. My boyfriend was very intimidated when the guys kept complimenting my music taste ;)
Anyways, I found a cd I was looking for in Austin and San Antonio and a couple of other vinyls I was not willing to shed out $$$ online. You’ll find your typical cd’s and rares here and there. you just have to look for them. Will I be back? Yeah!

I’m a huge music junkie and my boyfriend took me here to surprise me in the hopes that I’d find some treasures. For one, the appearance of the store is off-​putting to me. I am all about digging for a bargain, etc but this store has LONG outgrown its space. There are bins of stuff EVERYWHERE and you can’t even see most of the DVDs, etc because they’re piled in boxes all over the floor. The record selection isn’t great either, they only have a few of each artist and it’s the very common stuff, didn’t find any rare gems or anything in about an hour of browsing.
The part that bugged me most, however, was how unfriendly and unprofessional the staff seemed. No one greeted us when we came in, and no one asked if we needed help. Shortly after we began browsing, a skater-​looking teenager with a very surly look on his face came over toward me and started sifting through CDs at my elbow. An elderly man came in with a companion and was loudly saying that he wanted to find some country music, etc. and had never been in this place before. No one moved to help him, even though he said it within earshot of several employees. One of them was behind the counter eating his lunch (even though the shop had only been open about 10 minutes, so I assume he brought food with him to his shift) and the others were all drifting around the store or sitting behind the counter. The old man repeatedly said (again, loud enough that everyone in the store could hear him, since the store was pretty quiet otherwise) that he was looking for Alan Jackson and another artist. The skater kid beside me sighed loudly, rolled his eyes, and went to the front register. That was when i realized he WORKED there and he was intentionally ignoring the elderly customer who obviously needed help.
I ended up walking over to the desk and asking one of the men to assist the man, as he was obviously having trouble finding what he needed. An older man (I assume manager or owner) asked one of the other employees to «handle it» while he finished what he was doing. They acted like helping the man was a total burden and then I heard someone tell him that they didn’t have what he was looking for but could special-​order it. He informed them that he was from out of state and they just kind of laughed and walked away, like they couldn’t help him further.
My boyfriend and I each bought a CD, but I won’t be back. I wasn’t impressed with the selection, the prices were all over the place (some CDs very cheap, some older ones missing artwork, etc priced much higher than they are worth, and BluRays/​DVDs were higher here than they are in most other stores), and the customer service sucked. I love the indie feel and wish I could support a neighborhood record shop, but I can’t get behind this one.

Probably the best place the buy new/​used CDs and records in the Dallas area. This is my go to shop for all things music. Really vast selection, from Jazz to Hip Hop and everything in between. Great place to just dig and find interesting albums.

Great store! Huge LP selection, new and used. Amazing section of Record Store Day titles, high quantity on most. Plenty of CDs and posters, books and collectibles. Everywhere these is a flat spot, there was something to buy.

I have been frequenting this place for something like 3 ½ to 4 years now. The place will always be like a scene out of «High Fidelity» They have their Jack Black type of clowns that work there but most of them have disappeared over the years. Sometime the selection of New unopened Classic Rock is lacking and then there are times where I find too much stuff and have to put some back. I have never ever left this store empty handed. Larry has always asked me if I wanted to special order anything every time I am in there. I am an impulsive buyer with a laundry list of about 250 – 300 more classic rock CDs I need to complete my collection. I am getting down to some of the toughest CDs to find. They are either out of print, scarce, only an import or just so popular that they can’t always keep it in stock quick enough. They always have an excellent selection of used CDs. They don’t buy crap. They don’t buy scratched CDs and they give good money in trade for your good used CDs that people want. Don’t bring your scratched up EMF CD from 1991 with «Unbelievable» on it and expect top dollar for it. If you want to find crap titles like that then you could go to Half Priced Crooks I mean Books… or Movie rip off er Trading Company.

«Amazing Selection» my Aunt Fannie.
I am not sure where the compassion or customer service falls for Unilocal, but this place is HORRIBLE. The latest positive reviews hail from the owner’s friends. At any rate, this place keeps having my negative review removed, however I will return and continue to mark it until one is accepted.
When I visited I was mistreated by a clearly unhappy & lazy employee. I was NOT able to locate the vinyls I was searching after the employee pointed to the back of the store (filled with dust and an un-​alphabetized messes of records). After simply saying «No thanks, I’m good» to the employee when he came around 20 minutes later to ask if I’d «found what I was looking for,» (which I almost thought was a complete joke) I was verbally attacked with irrelevance from this effeminate, pompous individual who clearly doesn’t understand that no thank you still means NO. I was direct but polite however, got called a «b*tch» (exactly 4 times) and told to «f off» (exactly 3 times). I couldn’t catch the last part of whatever else he was pulling from his garage sale clothes in a high pitched voice failing to aggressive me in the store, but I’m sure it was just as trivial.
I don’t care how you cut it, it was unprofessional and quite pathetic as teenage-​like profanity was being slung at me from my supposed «elder.»
This place is a dump from the moment you walk into the red-​cardboard-​taped door, attempting not to catch whooping cough from how disgusting it is inside, to the unfortunate collection of music they claim to have.
It should be known that I was treated this way, regardless if others have had decent experiences.
Advice: There are plenty of places on Greenville Ave (south) that offer a more appreciative practice in business, ie: customer service; just Google ;) I am sure their lexicon goes beyond that of some ignorant, stagnate migrate worker.
And the review from ⁴⁄₂₀? Laughable indeed.
BOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!

On #RecordsDay2014 we arrived at CD Source at 10AM and found a very organized process to get our vinyl: walk the line, browse, pick ‘n pay. It was a great experience!!! There was a great selection of CDs, tons of vinyls, free food and great live music! The staff was very attentive walking through the line occasionally asking if we needed anything in particular. There were a couple of line-​cutters merely browsing. Once they were done browsing they’d move on. Staff members were aware and handled this very politely. We waited for two hours, which we expected on such a busy day, when the unexpected happened: we were treated by a staff member bringing out our coveted treat: Childish Gambino! One by one he gave them out! It made our morning! We purchased more than we thought we would because we found everything we were looking for. I’ll surely come back!!!

Yesterday morning’s experience for Record Store Day 2014 simply affirms the reason I enjoy coming here. I’ve stood in line at Good Records on RSD the last three years, and the main reason I will not do so ever again is because the service I get at CD Source is far and away better than I get anywhere else.
I brought some records and DVD’s to sell shortly before RSD, so as to offset the purchase I was planning on making that day. Normally, it takes a few days for them to go through and price your stuff, but the staff made sure my credit would be ready to use that day, which I really appreciated. The trade-​in offer they gave me was more than I expected to get, which was a pleasant surprise.
I arrived at 6 AM yesterday morning to ensure the best possible chance of getting the record player I wanted (which was exclusive for that day). Promptly at 7 AM, the doors opened, and we were greeted by the friendly faces of the staff and owner. They did a great job of herding everyone into a nice, neat line. They also hung out over by the exclusive RSD merchandise, making sure that shoppers stuck to the «1 artist release per person» policy that they have to ensure everyone got as fair a shot as possible. I luckily walked out with the record player I had been coveting, and went to check out.
I had a chuckle when I stumbled across «Michael R“‘s review. I read a status on Facebook by another customer about a parent who had a complete meltdown and refused all attempts by the owner to diffuse the situation when they were unable to get a release they’d been waiting in line for. Sounds like «Michael» left that part out of his review. Waiting in line doesn’t guarantee you’ll get what you want on RSD, folks. Gotta get there super early! The staff is nothing but fair to the shoppers, and I know this first-​hand from having gone through the experience myself. I will always be shopping here, whether it’s on RSD or on any other day. I enjoy the service, the selection of items, and the prices.

This place has an amazing selection. This is not just a place for cds no one would want — not at all. They have a great selection of used and NEW cds and dvds. The staff is always friendly and helpful and the cds are VERY ORGANIZED.
I have been coming here for years and finally wrote a review for this place.
They have been in business 20 years for good reason!

This place is about as good as it gets when it comes to CDs. The staff is incredibly helpful, and the amount of music to look through is astonishingly awesome. They have always had what I have wanted – and I feel good giving them my money. If you live in Dallas and want a CD – avoid all other places and head right to CD source. Its the bomb!
EDIT: I have returned to CD source many times now since I wrote my review – and I think I am in love even more than when I first went! This place truly is one of my favorite stores in Dallas. If they dont have what you wanted, THEY ORDER IT FOR YOU. When I backordered a CD it came the NEXT DAY. The prices are phenomenal, and they even have DVD’s and videogames cheap too. If this place ever goes out of business, I will not only cry – but may protest outside of whatever replaces it. CD Source: You are my hero

I recently went looking for a CD. Yes, I actually wanted a CD and not an MP3. I wanted to get it signed at an upcoming concert.
Anyway, after looking at Amazon (their prices weren’t low enough), I thought I’d give these guys a try.
I’m really glad I did because they not only had the CD I was looking for, but they also had just about everything else you could ask for music wise. I paid $ 4.00 less than I would have on Amazon, and after looking around, I’d say that was true for almost all of the music in the store.
The same could not be said for movies. They had a huge selection, but most of the DVD’s could be purchased elsewhere for less.
They have a listening station, so you can try before you buy. They also have tons of old records, but I didn’t really get a chance to dig through many of those.
The staff was very helpful and friendly. It’s good to know there are a few of these places left. I am planning another visit soon so I can really look around. There’s lots to search through.
If you’re looking for music, this is definitely the place to go.

Love this place! Great store to find reasonable prices for cd’s.

Great selection of CDs, and not a bad, although small, selection of DVDS. The organization of their products didn’t make sense to me, but this is a good thing. It forces you to take your time and really pan for gold. The journey is sometimes more important than the destination. Ya dig?
It seems like some of the issues other reviewers had with this business in reference to the selling of CDs have been resolved. I took a bag of CDs and filled out a form with an employee regarding my CDs. He asked if they could put out the CDs they bought immediately, or if they should wait for my approval when I came back to the store. They also said it would be a while before they could get to reviewing my CDs, and gave me a specific time when they would be finished. This employee said they had some unhappy customers in the past and want to make sure I understood the process and that we had covered all the bases. He was very polite and thorough.
I also happened to eavesdrop when a customer came in looking for an obscure gospel CD. This customer didn’t remember the name of the artist or album, but the employee helping her was patient and asked good questions in order to help pinpoint the CD she was looking for.
I was impressed with my experience here. I am even more impressed that this store took negative feedback and used it to improve their buyback process. In this day and age, that’s a rarity.
For the record, pun intended, after browsing the gems in the bins of this store, I got nostalgic and walked away with Depeche Mode’s «Violator», and Snoop Dogg’s «Doggystyle».
Gin and Juice.

In a time where it is hard to just go to a store and purchase a record, CD Source is a welcome paradise. Not only is the selection and prices great, but the people that work there are amazing. The owner himself has helped me tirelessly find cd’s that I have been looking for.
Very Customer Oriented. With the ability to throw down some musical elitistism, they don’t and make you feel very welcome!

Horrible Horrible Customer Service !!! I was doing a little Christmas Shopping here and No One Greeted me, (Even thou there were 4 employees in the front area). Long story short, this store has ZERO Customer Service Skills and SOME of the staff are useless douche bags, they feel it’s more important to have a group discussion about «IF YOU WERE A BIRD, WHAT BIRD WOULD YOU BE?» Instead of helping customers that want to BUY SOMETHING, it seems THEY DON’T CARE IF YOU BUY ANYTHING. DON’T WASTE YOUR TIME HERE; GO TO HALF PRICE BOOKS OR MOVIE TRADING COMPANY. I had a great Customer Service Experience at HALF PRICE BOOKS AND MOVIE TRADING COMPANY, spent over $ 100. In this recession every Dollar Counts, CD Source ½ Price CD’s… you need to train your employees how to treat customers, TAKING MY BUSINESS ELSEWHERE.

Spaced out guys linger bored and wrapped up in guy thoughts in a musty old school record shop packed with both used and new CDs. Soundtracks, Country, Electronica, Reggae, Local and new release sections were all represented.
I found a Be Your Own Pet album I’ve been wanting and a little stack of album cover art promos for $ 4.99. The unmarked Loretta Lynn Coal Miners daughter oversized album art display would’ve made a good birthday card for my friend Kim, but the cheesehead manager guy offered me $ 8.99 for it so I passed. Hey, that’s a jäger bomb.

Honestly, I don’t buy CD’s as much as I used to because I don’t know what the kids are listening to these days. Ha! I’m also trying to learn iTunes. I can’t help that CD’s are easier. I dropped in this past weekend and still heart this place like no others. Their DVD collection has quadrupled since the last time I’ve been in. They still have music organized by genre. As well as the used CD’s that were traded in arranged by date, and a wall of new releases. I was on a mission for three CD’s and found them all within about 5 minutes.

I loooooooooove CD Source! I spent a fair amount of time/​money here back in my college days, so when I had the chance to pop in here for a bit this weekend, it was an opportunity I could not pass up.
Imagine Amoeba Records, but smaller, and more manageable. Inside, you’ll find rows upon rows of CDs, DVDs, LPs and Laser Discs — yes, I kid you not. I felt like a kid in a candy store making my way up and down the aisles, a search for Patti Smith giving way to Bruce Springstein to MGMT, to Prince, to Hank Williams to Dave Brubeck. Granted, they won’t have EVERYTHING you’re looking for, though apparently, they will order things special.
It was great to be back and take a dive through the old bins. The staff is way beyond knowledgeable and they were even pumping some Dire Straights when we were there.
Truly awesome. One of the things I miss most about Dallas.

Cool spot It was my first time in today and I really was wondering what it was I was even looking for but man I was glad I stopped in. I haven’t been in a CD store in a long damn time but it was like a step back to the past just checking out any great Cd’s I could think of. I left with some old school TMNT box set videos for my youngest. He had never seen that before but fell in love with the show. I had to go back the next week and buy the remainder of the box set. The staff here is really friendly and they knew where everything was that I was looking for.
I will definitely be back soon and this time I plan on bringing a list of whatever it is I really want. Check this great store out if you haven’t been there yet.
The store has a great layout and they have so much to offer I was impressed with how many people were leaving with a full bag. They also have a great selection of movies. They had a pretty good amount of Blu ray movies that were priced to move. I must have more 3 or 4 people ask me if I needed help while I was there which was really great.

Took a field trip here so my daughter could see what CD’s look like now that everything is all mp3. «Wow, there’s songs on these?» She looked baffled just like when I showed her a payphone in New Orleans.
If you want a CD, meaning you want more than just one song for your ipod or the music is so old you can’t find it online, then this is the place to go. Cheap used discs. You can also sell or trade your old CD’s.
I found some things I loved in college and forgot I wanted. Remember Johnny Clegg and Savuka? Probably not, but they had the disc on the cheap.