Tom is excellent, sincere and very helpful. He was out of town but responded immediately regardless. Dedicated to his business therefore dedicated to his customers. I am not a big fan of reviewing and this online playground of confusion but I think Tom is worth the effort. Great experience from beginning to end. Delivery guys were also great. Tom is a genuine person and I never felt I was being«sold» something. Nice desk and nice bed. Great price as well. My daughter is very happy.
Cheryl G.
Rating des Ortes: 5 Arlington, TX
Absolutely amazing service. I contacted Tom with some questions about a specific furniture set on Wednesday. He got back with me immediately and answered all my questions. I ordered the furniture on Thursday and it was delivered on Friday – before lunch! Great prices, amazing service. Will definitely use again. Cheryl G.
Jacob P.
Rating des Ortes: 5 Winter Garden, FL
Tom was awesome. We stopped by on a Saturday, gave him our price range and he had something picked out that worked perfect for us. By Monday it was delivered and put together. Fast, nice, and great prices.
Tiffany J.
Rating des Ortes: 5 Durham, NC
My husband and I just moved to Dallas and needed a couch. We ran across Dallas Furniture and decided to check out the actual store. We walked in and found the exact couch we were looking for, the best part was the price. I would definitely recommend Dallas Furniture Online to anyone. Thanks for a great, quick shopping experience. We will be back :)
Vivian D.
Rating des Ortes: 5 Dallas, TX
So happy with my couch! Also the service! Tom went beyond to get my couch to me when I accidentally ordered a love seat while he was on vacation with his family. It was all over the website and I still didn’t put 2 and 2 together! Lol I emailed him and was worried I wasn’t going to get my couch on time before the movers came to my house to take everything to the new place. He assured me everything would be delivered on time and gave me the number to the delivery man. I will order from him again not only because his prices are the lowest I’ve seen for the exact same couch on other sites, but also because of the quality and service! Will be telling all my friends and clients:)
Richard H.
Rating des Ortes: 5 Dallas, TX
The whole ordeal of post-college furniture shopping, gets a little overwhelming. Sure you can do Ikea again, but why not establish yourself with some better quality furniture. Trying to upgrade ourselves, my roommate and I took up the role of yuppies and contributed towards the economy at DFO with Tom. Tom is extremely quick to reply via email or text, and a great salesmen overall. I felt like I was buying from an old friend. I would just ask, «What would match with this? What do you think?» and I would get several options to choose from. The overall cost of the item, shipping, and assembly are very competitive, and the joy of not having to put furniture together is priceless. I even had a few great chats with the moving guys. We’ve had lots of compliments on the furniture. You have to check it out.
Amanda K.
Rating des Ortes: 5 Dallas, TX
Tom was absolutely fantastic to work with. He was quick to respond and very professional. I ordered a dining room table and it was delivered very quickly. The delivery men were very professional. They put everything together and it was all very sturdy. I will definitely purchase from Dallas Furniture Online in the future.
Eric E.
Rating des Ortes: 5 Forney, TX
Outstanding to do business with. Website is informative and manager communicated very well with me following the order. Delivery was painless, in prescribed window, courteous, and professional. This was my first online furniture purchase and was leary at first. However, the quality of the product, which other stores sell for substantially more, and the quality of the customer service/communication showed those concens were unfounded. I will definitely be visiting again for my next furniture purchase!
Chad W.
Rating des Ortes: 5 Dallas, TX
I had a great experience here. Tom is extremely helpful and in no way pushy. I was in the market for a couch and ended up with a nice leather sectional. It was also delivered in a timely manner. I will be going back here for more furniture. Thanks, Tom!
Michael D.
Rating des Ortes: 5 Dallas, TX
Absolutely Amazing !! I walked in while he was in his way to lunch. He literally got out of his car, unlocked the building and helped me. The customer service was stellar. They didn’t have the color I wanted in the store, but he found exactly what I wanted and had it shipped first thing the next morning. The movers were extremely nice and careful. They didn’t bang anything or scratch the walls. They were courteous and were talking to me like we’ve known eachother forever. I will definitely use them again for all of my furniture needs. Thank You so much
Kim M.
Rating des Ortes: 5 Bartlett, IL
I randomly stumbled across the website for this store while I was looking up outlet furniture stores in preparation for moving to Chicago, IL. The prices of the furniture were easily lower than the costs for identical furniture at other stores but I wasn’t sure how shipping to a location that far away from Dallas would effect the overall cost. I called Tom to see what my options were and even with the shipping costs of sending two large couches halfway across the country, I was saving a couple hundred dollars in the long run. Tom told me to expect a call from the delivery service provider to establish a date/time for the furniture drop-off. Once that was taken care of, I only had to wait five days before the furniture arrived, in excelled condition. I’ve only been using the couches for about four months but the quality is great and I will definitely be ordering from here again when I’m in need of another furniture purchase. The entire process was about as easy as it gets and Tom knows what he’s doing. It’s nice to not have to deal with a huge furniture corporation. At this place, you get REAL customer service.
Frederick S.
Rating des Ortes: 5 Irving, TX
Tom is always great to work with. I’ve personally worked with him to furnish three apartments completely over the past two years and the quality of the furniture is great and even more amazing for the price. He is very good at helping you find pieces that are of the color, style, and budget you’re looking for and working with. His delivery and assembly prices are extremely competitive and can save you thousands over other furniture retailers… Will continue to work with him for as long as I can!
Sean O.
Rating des Ortes: 5 Dallas, TX
This place is great! I emailed the owner Tom and told him I was moving to Dallas from Hawaii. My wife and I had a fairly big house to furnish and were on a strict budget. Tom worked with us throughout the entire process. Not only is the quality of furniture good, but the prices are a bargain compared to big name furniture stores. The guys who delivered and installed the furniture were nice and very helpful in giving us information on the Dallas area. I absolutely recommend Dallas Furniture Online to anyone looking for furniture.