Discount Tire Store – Dallas, TX

I’m fuming right now. I hate writing bad reviews but this Discount Tire lied and stole from me because I didn’t take their recommended service.
I noticed a nail in my tire and immediately took it to this location. I was told I needed 2 tires because the tread was low. I stated I was not ready to buy new tires, I simply wanted a patch. The salesman visits with me a second time and says they found a second nail that is out of the replacement zone, the tire needs to be replaced. I said, never mind, I’ll just hold off on the patches and take my car. He comes to me the third time offering to buy back my tires if I buy new ones. Again, I say no. His fourth attempt he says if I keep putting miles on my tires, the sell back offer will decrease. They put my tires back on and I ask if he can show me the location of the 2^nd nail. He tells me it’s not visible as it is on the inside of the tire.
Fast forward to this morning, I went to a different tire shop. My specialty, locking lug nut was never replaced, I can only assume it was stolen. There was also no 2^nd nail. They made up the entire story. This tire shop confirmed my tires were not worn down and there was definitely only 1 screw in the tire.
I really can’t believe I was taken advantage of like this. Really upsetting.

Great business and very friendly staff! Highly recommend this establishment. My husband and I come here with all our tire needs for our vehicles. We are always satisfied. Oh, and I love the music they play while I wait!

Very nice folks, HIGHLY recommend!
I came in with a flat and thought I was doomed and needed to buy a new, expensive tire (according to AAA who changed my flat). They took a look at it and found the problem, changed my tire for me, and I was out of there in about 5 minutes free of charge.
They were super helpful and saved the day!

I have a really good experience every time I come to this Discount Tire. They make it a point to greet you (sometimes before you even make it inside the building !) and get your tire issue fixed quickly. They’ll earn your loyalty.

Great service and good people. The tires are not over priced and I am so happy.

This is a very effectively run discount tire store. The staff is very friendly upbeat and positive. I brought my car in at 5:40 at night, and they took until almost 6:30 to ensure each tire was checked. They didn’t even hesitate knowing that it was under warranty and that this was knocking to be a big ticket sale. In the end they were able to resolve my problem and it didn’t cost me a dime honoring the warranty and their commitment to quality and excellence. I would definitely recommend this place as each person I interacted with thanked me and was very professional. Additionally the place was meticulously cat from the showroom to each of the garage stalls they were clean swept no debris showing a real care and Attention to detail. They were very welcoming on the phone as well when I set my time to come in which ultimately I was late for. Nato and the GM were both excellent at customer service as I observed several interactions.

We took our car in to have the tires rotated on May 8^th. They told us we needed new tires. I’ve used this shop for a long time. We bought the existing tires there 1.5 yrs ago and 30,000 miles ago. I kept the receipt/​warranty. They were rated for 90,000 miles. We asked why we needed new tires again so soon. They said two reasons:
1. We had the wrong tires (they sold them to us).
2. We did not rotate them often enough. I’m diligent about this. In fact, we took them in to get them rotated and they sent us home because they said it wasn’t time.
So, they pushed new tires on us. We felt we were being up sold, so we had them stop and put our original tires on. They ultimately came down on their price from about $ 750 to about $ 500, but it felt sleazy and we wanted a second opinion. When they put our original tires back on, they didn’t put the chrome tire caps back on that they charged us $ 8 when they were originally installed.

I received great service and it was very fast. I would recommend coming here bc they charge way less than my dealership. They were very honest and being a female I didn’t feel taken advantage of. The store was clean and a great temperature.

I had a tire with a slow leak and took it to Discount Tire. They repaired the tire at no charge. .even though the tire was not purchased there. Great friendly service to top it all off. Will definitely be back for new tires when needed.

Great guys! Super friendly. Super fast service
Hard to imagine a giant corp like Discount Tire could be part of the community but they really support the O’Cliff vibe

The service was great and my tires were aired and rotated in under 20 mins. It was fantastic!

Was dog sitting for a friend in the neighborhood and woke up Saturday morning needing to handle getting new tires.
Called Discount Tire and they quoted me under $ 400 for 4 new tires on my 04′ Jetta. DONE!
Zoomed up there early (I’m sure they get busier in the afternoon), they walked me through my options and got to work. I went to brunch with a friend in Bishop Arts and when I returned my car was good to go.
My wallet and I drove off the lot feelin’ pretty good about our purchase. I’ll go again… but hopefully not any time soon ;)

MP decided he wanted to do some work to our driveway, which basically means just throwing a shovel around and grunting loudly, while neatly placing bricks to keep my ass from driving all over the place. Needless to say I don’t pay attention to anyones rules, therefore I get a big bad rock stuck in my tire which leads to a horrible flat.
I call MP and tell him how he’s ruined my life and he says «Call Discount Tires on Hampton.» So I call and this guy answers and I tell him if possible I’d like to have the tire repaired but if it can’t be, do they have one in stock they could replace it with? He says «absolutely if I can patch it, no charge and if not I’ve got the tire. Come on over, we can get you out in 20 minutes.» Amazeballs offer.
So we get there (after I make the MP come and put the spare on) and the guy comes out to take a look at my tire. He sadly looks at me and informs that unfortunately it can’t be saved but he says, no problem gimme 20 minutes. Literally 15 minutes later its done and I’m on my way back to work!
These guys were SO nice, helpful and held up to every promise they had. I will DEF be going back not only for tires, but alignment and all other tire needs.

Never disappointed with this service!