Ellipse Communications

OH MY! DO NOT USE THIS COMPANY! DO NOT SIGN A CONTRACT! RUN!!!
Where to begin?! This company is not up to date with technology, does not effectively manage or monitor your site for functionality and does not resolve the issues that you bring to their attention.
They also have this «automatic renewal» in their contract. So what happens when you are done wasting your time babysitting your site, making them aware of the issues and items that are not working, plus constantly having following up on your requests, and you give them a 60 Day Notice To Cancel Services? They want you to pay through the entire «automatic renewal» period and deny any sort of failure of their service.
Despite the 20+ emails to your designated representative (or whomever you are constantly redirected to) that you forward to the CEO to prove and identify Ellipses multiples incidents of failure of service, the CEO will deny any wrong doing and blame you, the customer, for not elevating the issue directly to them.
Save yourself the time, headache and astonishment over the absolute lack of accountabilty Ellipse will give you.