Future Payment Technologies

So I called Cindy VP no call back what a shocker!!! This needs to be longer so it can post? Cghbfhjbffhvfgjbvfhh

Fraudulent and sham company. Avoid. They are intentionally dishonest. The owner obviously has a small d.

I worked for the company and I’ll tell everyone personally it’s a rip off. They bait their customers and their employees. A big waste of my time. hadme running around using my gas and money and time. They said they schedule appointments sp it won’t seem like a door to door job but the appointments they schedule are for ran down businesses that are going out of business that water my time. then you end up going door to door trying to get your money back but these businesses don’t wanna deal with you. Complete waste of time!

They are a complete RIP OFF DO NOT USE THEM. Read all the Unilocal and you will see mine is the same case as most. Don’t be fooled by these corrupt people!

Hey Brian Berkenbile!!! Where’s the reimbursement of the money your company took out of my checking account without my authorization??? The equipment that I never needed or requested was sent back on August 10^th. I was told it would take 3 – 5 business days for your company to credit back the money you took. It’s now been 13 days. My bank has agreed with my complaint that your company has committed fraud in this matter, so now it’s not just a small business owner coming at you, it’s a bank.
No one in their right mind should do business with these people!!!

0 stars should be an option… got the telemarketing call and politely let the caller know I am very happy with my current processing service (square). The young lady was very pushy, stating that the presentation would only take 4 minutes of my time and there would be no obligation. I asked what they have to offer that would be an improvement on my current service and she said the person doing the presentation would explain it to me, practically begging me to set the appointment and stating that she would get credit for scheduling someone to come out. I told her I didn’t want to waste anyone’s time and she assured me there was going to be a rep in the area anyway. So, against my better judgement, I allowed her to set the appointment. The representative arrived on time and showed me a brief commercial on an ipad, then went through some explanation on various aspects of the service, I asked if they are lower than the 2.75% I pay and she said someone else figures out the pricing, that they look at your current statement and offer something lower than what you’re paying. How much lower? Who knows! So, as suspected, nothing to change my mind. The rep was very nice, but said she would have to call her boss and he would probably want to talk to me. She called a manager, named Jason, on speakerphone and I let him know the presentation was fine, but there was nothing to sway me to switch since I am happy with my current service. He said didn’t I want to save money, and I let him know my volume is low as a sole practitioner and it wouldn’t be significant enough to make the change. Jason then became extremely rude and berated me for setting the appointment if I was happy with my current service, and wasting his company’s time! I told him the telemarketing caller shouldn’t be so pushy then, and he yelled at me to not set the appointment next time! Unbelievable.
The irony is that the presentation (4-​minute commercial) emphasized how great this company is based on their exemplary customer service! Yeah… not so much.

Wow, good thing for Unilocal.They sent a ‘manager’ here to try to get my business. They wanted to give me a free terminal and sign me up to a 2 year contract. First I don’t like contracts, and I use payanywhere now. Sure I could save on debit and regular credit, but I like not having any other fees, statement fees, per transaction fees, etc. plus the interchange tables are so confusing. I used to run with first data, same thing, 1.69 on credit, only 50 cents for debit, but the effective rate ended up being 3.29 percent anyway and when the machine died I was hosed. Now all I have is the dongle… the tablet is my own. Their rep talked a mile a minute and he knew he was caught when I showed him all the one star reviews on Unilocal.«Oh, Thomas F. they don’t give you his last name, probably not a real person. Are you gonna believe everything you hear on the internet…“blah blah blah.
People who post on Unilocal are a little more dedicated to the online community. Makes it harder on Bad companies to take advantage of people. I just hope the next guy looks at Unilocal too!

Do not EVER make the mistake of working with this company for your payment processing. Apparently they have no concept of customer service or who actually pays for them to keep their jobs. They are rude and obnoxious and will not lift a finger to correct enormous mistakes that they make in handling their accounts. Obviously, I’m not the first to think this and sadly I will not be the last, but if I can spare one person the heartache of working with them I will.

RUN RUN RUN as far as you can from this company! They will scam small businesses and they will take unauthorized money from your bank account. No way to stop them unless you have corporate lawyers. I actually will have to close my business and open it up again under a new name just to stop these people. Be aware!

Negative all the stars.
I’m a massage therapist, and when I started work at a chiropractor’s office, I signed up for this service without researching the company, because that’s what everyone else in the office uses.
Fast forward a year to me trying to close my payment account. They tell me that if I cancel, they’ll charge me a $ 470 cancellation fee, since they have me in a 4 year contract. The catch is that I NEVER AGREED TO A FOUR YEAR CONTRACT. When I began, I didn’t even know if I would be doing massage in four years, so I would NEVER sign something like that!
I asked them to mail me a copy of my original signed contract, so I can evaluate my options.
Listen to all the reviews, and DON’T USE THIS COMPANY!

Stay away everyone. I recently ended my contract with them and trust me they don’t make it easy. I sent them an email at their request to cancel in Dec. 2014. I then noticed in January 2015 that they were still taking fees out of my account. Contacted them and they claimed to have never gotten an email for cancellation. I went back to my emails and found the email I sent and resent it to them. I then received an email confirming the cancellation and that they would notify me by mail or a phone call concerning the return of the terminal. I never heard anything from them which made me think they had no interest in getting the terminal back. All of a sudden i had 700.00 taken out of my account for not returning the equipment. Contacted them and asked why they never notified me concerning the return and they told me that they did send a letter out. I don’t believe they ever sent me a letter. Got the terminal back to them asap and finally got refunded but get this, they only refunded me 665.00. Called them back, waited the usual 20 – 25 minutes on hold and found out that there is a 35.00 restocking fee. Can you believe it? I complained to a manager and as of now they told me they are refunding me the 35.00.I probably wasted 2 – 3 hours with them getting this all straightened out. I wold have to say they are in the top 10 of dishonest businesses out there. Negative 5 stars for this company.

The sales guy came in with a nice presentation and we decided to change to them. Biggest mistake in 35yrs of business. The sales guy lied about everything, we never received the right equipment and after a few months of dealing with them we went back to our old company and now have found out that we have still been getting charged fees every month. We are planning on contacting our lawyer and will be taking them to court. If a person from this company comes into your business kick them out.

Absolutely the worst business decision I ever made. I was lied to and deceived into signing up with this company. I am now in the process of taking them to small claims court. I did a credit card transaction over the phone and then was called by «risk management» to tell me that I had to refund the money. When I refunded the money, they still took the service fee charge. They then charged me a refund fee. I ended up paying more than three times what I thought I’d be paying. The sales guy who sold me on the system told me specifically that we could run these types of transactions. Very unhappy and wouldn’t recommend to anyone. I’m on board for anyone who wants to do a class action suit. I recommend taking them to small claims court too.

I worked for this company. They do not train their reps enough to be able to explain all of the terms and fees. The manager always closes the deals on the phone, and often does not disclose all of the terms either. Read reviews online to corroborate. cardpaymentoptionsdotcom is pretty thorough and unbiased

very bad company! the sales told me they will ship the equipment on Monday, but after a whole week, I didn’t receive it. And then didn’t answer my phone or tell lie to me. lotttttsssss of hidden fees. amazing!!! the rep said they can do nothing, because you sign the contract!!! IF YOU DO NOT WANT TO BANK UP BEFORE YOU OPEN UP, PLEASE STOPPING USING THEIR SERVICE FOR EVER!!!

They have make a mistake reporting the 1099K under a natural person instead to the business for 2 year. and up to know no correction was made over a period of 5 months
Crecent Processing Co and this new name don’t change any thing
Changing the name of the company will no fix the quality of service and honesty
Hiding fees, high rate, and the employees even the supervisor they haven’t responded to my question how is possible that a supervisor don’t give you a answer 2011 1099k was correct and 2012, 2013 incorrect. causing a very unpleasant situation with the IRS.
PLEASE DON’T USE THIS COMPANY YOU WILL HAVE SEVERAL ISSUES AND YOU WILL LOSE A LOT OF MONEY .
IN COMPARATION TO WHAT WE HAVE NOW THE PRICE FROM 10K TO 4.5K CAN GIVO YOU AN IDEA OF THE ROBERY

I used this company when they were still called Crescent Processing. They have all sorts of hidden fees (daily settlement fee, monthly maintenance fee, annual fee, etc) and a $ 400 contract cancelation fee. I knew when I signed that I was contracted for three years, but I didn’t realize that when the three years were up, they would automatically enroll me for another year, so when I tried to cancel I was told I had to wait until my year was almost up, then submit a 30 day notice. After getting that all figured out, I was told to send back the processing terminal, but wasn’t given an address to send it to. I was charged $ 700 without warning for the terminal, (which new costs $ 130 online) When I called them, they said I would receive a refund when they received it. It was received, but I was only refunded $ 665. So tomorrow is another phone call to the company, and more of my time wasted.
Update: After calling the company to find out why I wasn’t refunded the full amount, I was told that there was a $ 35 restocking fee for the terminal. Yeah, I will never in a million years recommend this company to anyone except my worst enemies.

The usual crappy telemarketers. Nothing to see here, but just be sure to not give these folks your money.
You know you’re in for it when the call begins with: «Let me talk to the owner!» And it’s only going to go downhill from there.
My agent, apparently, refused to believe that a business could be owned by a woman and they she might answer her own phone. Good stuff. A side of sexism to go with your slimy sales tactics.

very bad company.
Very rude.
have hidden fee.
They changed the company name from Crescent Processing to Future Pay Tech. for many reasons.
Trust me don’t sign up with them. They will charge you a lot!

They do not answer the phone calls after you sign a contract.
David Byrd in Texas office they are not that professional after you sign the contract,
Same thing for agent Kim Cruz 562−458−8237 she calls 5 times a day before sign up
They don’t answer their phones or messages after you sign up with them.
I will not using the company anyway, I end up closing my account .
Do NOT use KIM CRUZ Fullerton, California and David Byrd Texas office at Future Payment technologies