Get There First Realty

First off, I’m so happy I own a house now because renting is really never fun.
I rented a house through GTF for 2 years. While I lived at the house, I was actually quite happy with the service they provided. When I had issues at the property, they always sent someone out and it was always fixed in a timely manner. My AC went out last summer, and it was running again within 36 hours even though they had to order a new part. The garage door broke (old house and the door had obviously taken a beating so it eventually quit working), and the owner/​GTF had someone come out and replace the door. Not a cheap repair, I’m sure. The house was older and not in the best shape, but stuff worked.
The problems started when I notified them that I would not be renewing my lease. I bought a house about 30 minutes away, so still went back to the rental often to make sure things were still in good shape. Once when I arrived, someone had turned the AC *on* so it had been running ²⁴⁄₇ for several days. That made for a nice electric bill. They also locked me out of the house, so I had to go in through the dog door. Interestingly enough, it’s a $ 100 fee if they come to the house and can’t get in. Apparently they don’t care if the person paying rent on the house can’t get in. Even though I was paying rent and utilities, and still responsible for the lawn maintenance, they stuck a vacant sign in my mailbox so I could no longer get mail delivered there.
A month before my lease was up, they asked me if I wanted to turn in my keys to «speed up the deposit refund process». I told them I knew I wouldn’t get any of my rent back, but I’d be happy to turn in my keys early if I could stop paying the electric/​water and stop maintaining the lawn. They told me I would still be responsible for doing that… So I’ll just hand them the keys and let them do whatever they want while I am still «responsible» for the house? That was a big nope. They also told me I could get out of my lease early if they found someone to rent it before my lease was up. I never heard anything about this. I assumed they would notify me, so I was quite shocked when I referred a coworker who was looking for a house ASAP and someone at GTF told her it had rented 3 weeks ago.
The office seemed horribly unorganized — I had sent an email stating that I had bought a house and moved out of the rental, but every time GTF called me the person I talked to was shocked I was no longer living there.
While I was living at the house I really had no issues with them, and found the people at the office to be helpful and relatively polite. However, the whole moving out process was a lot of unnecessary stress and really soured me on the whole experience.

I wish I had read their reviews before trusting a referral. They took over a property for us that had a tenant in need of eviction. We were upfront & let them know why we were hiring them. We told them NOT to make payment plans with the tenant, she had already been given the opportunity. They disregarded our specific instructions & dragged it all out with failed payment plans for nearly 6 months. They do not respond to emails in a timely manner. Ari & Mayur were the persons supposed to handle our property professionally. We are currently discussing hiring a lawyer to sue due to their gross negligence & misrepresentation of services they were clearly not capable of providing.
**Under their «supervision» the property went from a $ 300 deficit to a $ 3k+ deficit. Repairs for damages are estimated $ 4-​$ 5K.**
Talk about gross negligence! RUN don’t walk away from this company!

The most pathetically bad group of people I’ve ever had the displeasure to interact with. Rude, unhelpful, and condescending. I dread having to deal with them. You’d be better off paying higher rent to another company. Seriously. Avoid at all costs.

I own a property management company in Dallas as well and Get There First Realty is an amazing company and always has the owners best interest in mind. This is a company that all property management companies should look up to.

I travel to Dallas for business and have had to rent a small place. I’ve read the reviews and disagree. Ari is so wonderful to work with. I’ve had nothing but a nice smooth experience. I even had the pleasure of meeting Mr. Kreditor. Very genuine and clearly knows his stuff. I’m confident in their services and pleased with the apt.

I’ve had two other property managers in the DFW Metroplex. Both were so bad they eventually left the business.
Since going to GTF I couldn’t be hapier. Deposits are snappy, statements are clear, and repairs are prompt.
I’ve referred them to several friends who have experienced sub-​par management in the area. If you want a run around and headaches, stay where you are. If you want professional, then go to GTF.

Do I have to give them 1 star?! Pathetic group of so called professionals! If you don’t give a care about your hard earned money, and even more valuable, your time. Give these folks a call. Oh I forgot to mention rude. I guess they don’t need new business. Looking at the rest of their reviews, my experience is their M/​O. Tom and Gary great job. NOT!!!

There is NOTHING good about this place. NOTHING. I cant even begin to explain my issues with them. But i will just name a few
1. The guy who showed us the property promised us things would be fixed (wires hanging out, paint jobs, water stains, leaky faucets, fridge door handles etc.) NONE of it was fixed & when they asked us who told us they would fix these issues, the guys who showed up chimed in on the email chain & said «his only job is to show the property».
2. They don’t think having your air conditioning go out is an emergency. So we went a weekend with no air conditioning.
3. They know nothing. They have screwed me over with late fees & actually charged me TWICE for rent in DECEMBER, RIGHT BEFORE CHRISTMAS. & told me it would take 5 – 7 days to get my money back. What a load of crap. So i put in a stop payment with my bank, cost me $ 30. & all i got from GTF was a «owe, my bad. i thought blah blah blah.»
Basically, if you have the choice of renting from these simpletons, or sleeping under a bridge, choose the bridge. I wish I would have.

Update to last post.
received refund of deposit before the 30 days was up. Had the holidays hit and slowed the mail down but all in all it came in as planned. Everyone was profressional wit us everytime. We left pur home in better than condition so we are 100% satisfied. Yes we would recommend GTF to our friends.

This place deserves a NEGATIVE 5 STARS.
I have lived and been a renter in many properties. I have to say this is by far the worst experience I have ever had with a management company. With the exception of Kelly Davis, everyone and everything at that place is a joke! Kelly was always very nice and helpful to us, unfortunately this doesn’t even come close to making up for all the awful, terrible, and down right RUDE situations we encountered over 12 months of living there.
The maintenance department is the WORST department I have ever dealt with in my life!!! They never respond to your requests and never complete the work in a timely fashion, if at all. They constantly blame others for why the issue (s) don’t get fixed.
Here are a couple of examples how terrible this place is. Just reading one will make you want to run as far away from this company as possible. I could seriously list a dozen plus things.
I moved in Dec 2013 — when I moved in our half bath toilet was not working. My boyfriend, a general contractor, looked at the issue and was not surprised the toliet was not working, as it needed to be replaced it was 40+ years old. We called maintenance about this issue. It took them 8, or so, services calls of coming out to «fix» the toilet and over 2 months. Finally after begging them to replace it (since it was broken from the time we moved in) they finally did.
There was many other issues that happened, but by far the WORST has been this last month living here (this issue is still currently going on). As of Nov. 13 I have been without water — no way to shower, use the toilet, wash clothes, or do dishes. Get There First told me the pipes froze over so I just needed to wait for them to unthaw. That was almost 2 weeks ago. My roommate and I had to move out because we are unable to do the necessary things, like shower, use the restroom, and wash clothes. As of today Nov. 25 we still have no water in our upstairs (which is all bathrooms). Get There First will take no responsibility. They will also NOT reimburse us any of the rent for this month. Even though we have only been able to live there 12 out of the 30 day month and paid a FULL months rent.
Not to mention since our unit is on the market they have showings constantly. They say they will give you 24 hours notice, but its more like 2 hours to 30 minutes notice. Oh and if you are having a family dinner and a showing wants to come by. either you shut down dinner and get the hell out or pay GTF $ 100.00 for each cancellation. On top of that I paid my pet deposit for my dog to live in the condo. Since it’s been on the market they have told me she is not aloud in the house anymore unless she is locked up in a cage all day long. PRETTY INSANE right? Keep in mind my dog is 10 pounds and couldn’t hurt a fly.
To sum it up — this place is THE WORST. Please don’t rent from these guys — If you do you will regret it. DON’T DO IT!!!

This should actually be Zero Stars!
I happened to have my home transferred to them as the go between between the owner and I the tenant.
I have not dealt with such immense rudeness and disrespect with a company before. Every office member/​manager I spoke with in regard to an emergent maintenance issue was very rude and one even racially discriminative!
No home owner should let them manage their rental property.
I am shocked and appalled by their service and more so the RACIAL DISCRIMINATION!

I own a rental property in Texas and live out of state. A few years ago, I decided it was time to have a local property management company help me with managing the property. When I contacted GTF, Mark promptly got back to me. When we spoke on the phone, I was shocked at how rude he came off. He was short when answering my questions and had a condescending tone. He basically operated under the assumption that I was going to sign a contract with them when I was evaluating my options at that point. He then called multiple days in a row to follow up, which I thought was odd since it seemed like I was troubling him when we were on the phone. When I let him know we were going with a different company, he didn’t take the news very graciously. He urged me to contact some of their references. Frankly, speaking with references wouldn’t have mattered since I couldn’t imagine having a pleasant relationship with them.
I can’t speak to how well GTF manages their properties and services their clients, but based on the fact that I felt belittled as a potential property owner/​client, I can only imagine how they would treat the tenants.

Hands down the shadiest and most crooked company I have ever had the displeasure of working with. I cannot believe they are allowed to get away with this. Worst company to rent from in the metroplex, period. If you have a maintanence need good luck. Dan is the biggest jackass I have ever dealt with. He will lie straight to your face. My entire bedroom ceiling caved in last July (in the Texas heat) ruining almost everything in my house and it took over a month for them to send a repair man! This was after I had been requesting repair of a rapidly growing. leak caused by my broken air conditioner. I has been requesting repair of the AC for over a year! To top it off THEY did not even send a repair man. I had to contact the owner myself! All of this was exacerbated when we payed through there web portal, received a receipt, and were called a week later to say they were evicting us for non payment!!! We have payed our rent on time, everytime and this was how we were treated. AVOID RENTING FROM THEM AT ALL COSTS!!!

Property owners, do not do business with these people. They will ignore major deferred maintenance issues until a tenant threatens to sue you to get it fixed. I had BLACK MOLD from a roof leak. After 2 months of failing to repair, I basically had to threaten them with legal action before they fix it.
Tenants, RUN FOR YOUR LIFE!!! Do not sign a lease with these people. They will routinely ignore maintenance requests, and they will try to bleed you dry before you leave at the end of your lease. When you vacate, make sure you clean up and take pictures of everything.

If I could give this place 0 stars, I would.
They will not work with you on the property, they hassle you about maintenance. My cousin is leasing through them… she’s on her last month and they are calling her 2 hours in advance to show the property… when it clearly says in the lease they will provide a minimum 24 hours notice. When she says something, they tell her they will charge her for the inconvenience. WTH?!
I spent the night with her recently and was awoken to a strange man trying to open the door. Why? Because he came to check out the amenities at like 9 am on a Saturday morning. WHO DOES THAT WITHOUT CALLING FIRST?
I’m so done with the disrespect I’ve seen her get from this place. She’s had so many issues with her place. Cracks, bugs, weird stuff — and get this, the list of things she has to do in order to leave the house in good condition is made up of things THEY clearly didn’t do when they moved in. RUN RUN and RUN!!!

So the owner of my townhome I’m leasing, Decided to list her home for sale… I then found a new place to live, so I asked if I could pay a half a months rent in-​which would be beneficial to *me and the *owner of my townhome, since she cannot get a new tenant while she’s trying to sell… GTF said no!
I then reached out to the owner, which was more than happy to accommodate this. Again it was beneficial to us both. With both of us reaching out to GTF, they then said okay. I think myself and the owner found this to *not be «servicing the customer» because the only person that benefited from GTF not processing this request was GTF not having to do more paperwork to help both their tenant and person who hired them (owner of my townhome).
I sure hope my move-​out process goes okay… I doubt it. :-(

I wish I have read these posts prior to signing my lease with them. I am a current lease holder with these folks and not week has gone by without an issue.
There is absolutely NO maintenance done and subsequently, I am now responsible for footing the bill to resolve a mouse and large insect infestation.
Stay away! Stay FAR FAR AWAY!

Okay, so I saw a property of theirs on Zillow that I was interested in renting. I called to see about setting up a time to few the property, and I literally had the weirdest conversation with the leasing agent. I told him that I was more likely interested in leasing the property by the end of the month (maybe Aug. 1^st).
After that it was as if he didn’t want to show me the property. He started immediately asking me when I could have the funds for paying the deposit. I told him regardless I would’t want to move until the end of the month, but I could pay the deposit whenever I wanted/​needed to. I told him that I simply want to see the home. He then tells me that he gets 100 calls a day and has to qualify people, so he needs to know a renter has the money to do it and that they want to move in now.
So I said again, sir I can do whatever I want to do as far a renting the place but I need to see it. He then says to me «well why don’t you go drive by it first and then call me about seeing it.» I asked him why I would want to do that when I already know the area and I can drive by it when I’m arriving to view it. I’m familiar enough with it and I just want to view the house that I could possibly live in.
It was very strange. He sounded like he was offended that I was considering renting the place (all this was right after I read all of the negative reviews). He finally tells me that this is the way he does business and if I don’t like it, there are plenty of other realtors that will show me the property. I think I’m gonna have to take these Unilocal reviews more seriously and decide not to waste my time.

Terrible, terrible people. I lived in one of their terrible duplexes for over a year, paid rent on time, fixed up the place the best I could, but they NEVER responded to maintanence requests. The last straw was when I had mold in my bathroom (under bathtub and laminate) and they told me to «clean it with household cleaner». I moved out and do not even care if they put the remaining balance on my credit. I tried to work with them, but they say they will talk with the owner but they never do. Ari is the biggest douchebag I have ever talked to and that is saying a lot! DO NOT RENT FROM THESE PEOPLE!

Elvis’s post is a load of crock and they obviously work for GTF Realty.
This is the worst property management company I’ve ever dealt with.
They will try and rip you off and do not care the least bit about the tenants.
My AC has been out for 6 days now and Chris who works in the Maintenance area said he didnt care. He lied and said they couldnt fix the AC due to the property HOA, so I called the property HOA and they told me that was untrue and it was the first they had heard of the problem. They even took the time to call Chris and tell him that he made a false statement to me and they weren’t happy with it as they werent working with anyone with GTF to fix the AC and Chris never even called me back.
They are extremely rude to the tenanats and will treat you like you are an idiot and have no clue about anything. When he told me to check back with them in a few days about the AC even though it has already been 6 days in 90 degree weather with no AC, and I told him that was unacceptable, he said «WHAT ARE YOU AN ELECTRICIAN»? I responded with under the Texas Property Code you are responsible for maintaining the AC and he said «I DON“T CARE». That is the kind of treatment they give tenants.
My list goes on: from the moment we signed the lease they tried to get out of fixing up the condo we were renting and didnt want to make the repairs. We had to fight tooth and nail and they new we had already given notice to our previous landlords so we were in a tight spot. I would have walked at that time if I could have.
If you find a property that is managed by this company RUN. AND DONT LOOK BACK!