Ilume Park

When I moved here a year and a half ago, it was a great place to live. We had a nice group of people living here and it seemed like the perfect place to call home. As time went on and the building got closer and closer to capacity things went downhill really fast to say the least. It’s to the point now where people can’t get out of this place fast enough and some are even resorting to enlisting attorneys, doctors, and psychiatrists to assist in early termination of lease in order to escape this pit of hades.
This is a very dog-​friendly property, it’s SO absolutely dog-​friendly that it’s gone to the dogs and the building has started to age in dog years.
No one cleans up after their dog anymore even though DNA samples are supposed to be taken and offenders fined. They haven’t consistently done that in months. The stairwells smell like dog urine and you have to walk over and/​or around dog waste nearly every morning.
This is one of only a handful of communities that has no breed restrictions which is nice for many people who happen to have a dog that ordinarily lands on a watch list somewhere but, as with any open environment, you are only as good as the rules you establish. Two of those rules included in the lease are that residents will have no more than 2 animals and that a «personality interview» will be conducted prior to acceptance into the community. Neither one of those are being adhered to and as a result, there are aggressive and un-​socialized dogs throughout the building.
You should also know that the noise between floors is unbearable. While I’m aware that this is an apartment and there is going to be noise, I shouldn’t have to hear every footstep or conversation coming from my neighbors. I really expected more here given the amount of money that we have to pay each month and how new the building is. You’d think that a little extra care would have been taken in construction but I was sadly mistaken. Two little 10 pound dogs above me sounded like gorillas day in and day out.
Hallways…Ohhh the hallways. On two occasions I pointed out vents that were covered in mold. It took a little over a month for something to be done about that and they were simply painted over. Sorry, but that’s not how mold works. Even better is the smell of marijuana that permeates the building. It really doesn’t matter what floor you’re on, it smells like that morning noon and night. Cheech and Chong would feel right at home.
Since others have hit on this I won’t tell you about the constant fire alarm «testing» that’s been going on morning noon and night the last couple of weeks. Just read the other reviews.
The amenities were really great in the beginning but even those are being scaled back or cut out altogether so beware of being sold something that won’t be around tomorrow.
I know you’re thinking at this point… «This guy is just mad and it really can’t all be this bad» well… Myself and a handful of other residents, some of which have since already moved, voiced these same concerns and approached management about a few VERY correctable issues. We were ignored and told that the claims were unfounded.
How could so many of us have the EXACT same unfounded problems? I’ll tell you how, they have no reason to keep decent people because the line forms to the left with future tenants waiting to move into our increasingly vacant units at a substantially higher monthly rate.
Management here is simply in over their heads. They’ve assembled a group of inexperienced kids who may be good at this someday but they simply aren’t ready for it yet. They lack communication skills and are very reactive about everything when being proactive would save everyone a lot of frustration. My one step plan for fixing this place would simply be to bring in a management company because what they have now is running the building straight into the ground.
We really had a great group of residents and there was beginning to be a sense of community on the property. Some of us have become good friends and will remain such after we move but those days are long gone. This place isn’t worth the time or money. Not even a little bit. The noise between floors is unbearable, dog urine and the smell of weed permeates the property, management is adversarial to say the least and there are beginning to be safety concerns both in and around the building. I never imagined that I’d be leaving so soon when I first moved in but this was the worst experience I’ve ever had with an apartment.

I live here. The fire alarms go off in the middle of the night WAY too much. People smoke in the parking garage and use the area around my car as an ash tray. The rent is more than most of my friends pay for mortgage. I don’t blame the staff, they are nice and friendly but this place seriously needs a firm hand from management to get some things in order. Will not be renewing my lease.

Everything about this place is amazing! I only stayed here for a month while I was in town for work, but ilume Park made me feel like I was at home. My first day I literally saw about 25 different dogs and dog owners, so I was hesitant about staying here. But walking down the halls there is no smell and little to no barking or scratching. Every dog was friendly just like their owners. The pool area is top notch along with the top notch dog park! This place gets 5 stars all day!!! Can’t wait to come back!

Glad I moved out from this place. They tried to keep my animal deposit and rent deposit claiming I had bed bugs. … Which we found out after having everything tested of ours there were never any bed bugs. Like the other person said previously. Nickel and dime you to death! They say a free breakfast and free alcohol. But rarely ever have any … The faab never worked. If your dog gets in a dog fight and it isn’t their fault they have to wear a muzzle the rest of the lease terms outside of your apartment … For what you pay you definitely don’t get customer service. No leadership with the staff either. Lots of drama.