JCPenney

This place has absolutely no regard for your time. Made a reservation for 4:30 PM on a Sunday and it’s now 6:00 and we still haven’t taken our pictures. After rushing to get here and having to wait in super pissed thinking about all the other things I could have finished doing. I would have left after more than an hour wait if I hadn’t put on a face full of makeup, got my nails done, and spent an hour on my hair! They should notify people that they are running almost 2 hours behind on photo sessions. Def would not recommend this place. All the crying babies on top my irritation isn’t making it any better!

JC Penny is a great store for people who want affordable clothes that don’t look cheap. I don’t understand why the company is struggling.
Most JC Penny’s have the same lay out. They are usually under staffed and have long check out lines during sales. I usually have to go hunt down someone to check me out on non sale says.
This location is huge and staffed well. Probably staffed well because it’s the day after black friday. The store was still well stocked.
3 stars for disinterested staff and the bathroom was DISGUSTING. If I visit on a non major holiday and it’s better I’ll update the review.

Went to buy a dress shirt and they were having a BOGO½ sale! Great! Except I only found one shirt I liked and decided it’s not my job to sort through the unorganized stacks they had. I gave up and decided to buy a pair of slacks for work but found the same problem. Disorganized. It looks pretty but it’s useless unless they have systems in place. I was very disappointed.
Also, no one asked if I needed help and I did not see anyone in this department… not my job to go out and find them.

If you think you are too cool, think again. I am saddened by reports of the company’s difficulties in the marketplace, because they absolutely have a place in my heart. While Penney’s is was once known primarily as the place an 11 year-​old-​boy gets a polyester suit for his first communion, today’s JCP is so much more.
It has an in-​store Sephora boutique, a photography studio, and a salon that still offers free haircuts for kids on Sundays. Their clothes are made to fit a variety of shapes and sizes, and their styles are, for the most part, on trend.
While it is still the place where you can find a boy’s first three-​piece, in an effort to return to relevance, they have carved out an almost untapped niche for the middle of the road shopper. Clean, bright and packed full of bargains, the JCPenney at Timber Creek Crossing is just what this neighborhood needs. It is the middle ground nestled among upscale glamour of Northpark to the west, and the value brands offered at its immediate neighbors, Walmart and Target.
It is Dillard’s, but a little cheaper, Macy’s, but a lot more convenient, SteinMart, but way more comprehensive. It is the perfect in and out when you need something quickly, and a source for serious bargains if you have a little time to look around.
These are a few of my favorite things:
Not in stock? They will ship it to the store for free.
Worthington women’s pants look good on everyone. seriously
Great customer service, just ask
Bargain pajamas
School uniform separates that are not always out of stock
Give it a visit to discover you own favorites.

I’m not big on shopping I’m kinda the in and out kinda of guy I go in get what I need and leave. Just thought I should review it cause ever time I go they have awesome customer service. Even the employees at Saphora are very helpful. Never had any problems with this store. Great thing they always have coupons. I’m only giving it 3 stars nothing really fancy about this location. Just awesome customer service.

I was assured on Facebook that I would receive a call from the store manager within 48 hours. This has not happened. It seems that the ENTIRE company has really bottomed out. JC Penney does not care at all about its customers, even though it is the customer who pays their salaries. Just remember, JCP, the customer always has the final say in the form of ending their business with you.

Wow! What have I been waiting so long for? I stopped into JCPenny today on the hunt for a basic t-​shirt and I was super surprised and impressed by the whole store… so much so that I ended up spending an hour and way too much money there.
With a miniature Sephora right in the middle of the store to meet all of your make-​up needs, I may never have to step foot in a mall again. The store is clean, the staff is friendly and there is everything from apparel to shoes, pots/​pans to bedding. This «new and improved» JCPenny reminded me alot of Kohl’s across the street but I have to admit, I thought the clothes were much more fashionable, not to mention cheaper here at JCP! I was pleasantly surprised with all the compilation collections they have including MANGO, Joe Fresh, Nicole Miller, I Heart Ronson and more…
Great clothes, afforadable prices… I will definitely be back!

Clean and has what im looking for, what else can i ask

I guess since you can only identify the Unilocal against one business at a time, I’ll have to re-​post this to cover the 3 different businesses involved. A few weeks ago my watch stopped working. It’s a Bulova watch that I bought at a JCPenney’s store in Austin, TX about 6 years ago. I’ve taken it to various Penney’s locations for a battery replacement when needed. Never had a problem until this time. I went to the JCPenneys at 6051 Skillman in the Timber Creek Crossing shopping center. The guy in the jewelry department attempted to replace the battery but told me that it still wasn’t working. He suggested I go to Fast Fix in North Park Mall for a closer look (he said that’s where they send everyone). At his suggestion, I went to Fast Fix. I explained what happened & said the jewelry department at JCPenney had sent me. He did nothing more than hold my watch in his hand and basically told me that it would be about $ 160 and 3 – 4 weeks to fix because something like this is akin to overhauling the engine in a car and if the watch didn’t have any sentimental value, I might just as well buy a new watch. Dejected, I took my watch and left with a decision to make (my watch doesn’t have sentimental value, but it is MY watch and I like it! It’s really the first piece of fine jewelry I’d purchased for myself as an adult.). I then went to the JCPenney at Vista Ridge Mall to peruse their watches. I explained to the jeweler there (I think he may have been the department manager) what had happened. He said that maybe they’d put in an old battery — he’s aware that may be a common problem. He said he’d checked his watch batteries that very morning and knew they were all fully charged and suggested I bring my watch in for him to try. Just this past Friday, I just so happened to be back at North Park Mall near Ben Bridge Jewelers and thought I’d see what they had to say about the watch. The guy said he’d take a look at it for me (at no charge) and let me know what he thought. He called back the next day and said whoever had last attempted to put a battery in it had, apparently, tried to put in a battery that was too small for the watch and then tried to BEND the insides to make it fit and just about ruined the watch! He was able to repair the watch for $ 35 in less than 24 hours. So, thank you to Ben Bridge Jewelers in North Park Mall for saving my watch and a big middle finger to JCPenney in Timber Creek Crossing and Fast Fix.

Devon, who checked me out at the end of my visit, was ice cold and off putting. Also, the prices have sky rocketed. I won’t be back any time soon.

I love this JC Penney store. They always have great sales and the store is always clean and organized.

The shoe department has no attendant… which leads to mayhem. Lots of misboxed stuff, no labelled displays, and poor stock on hand
Prices are good

WOW! I actually couldn’t tell you the last time I stepped foot in a Penney’s. But, the lure of a $ 10 off $ 25 coupon and huge weekend sale drew me in… and I have to say that I could not have asked for more! I may have even texted my entire family to tell them about my new find… maybe.
I love the way this store is divided. Since I am a curvy girl, finding a brand rather than a style has always been key. With this store’s layout, you can search the racks by designer rather than sorting through a million pieces of the same «style» and trying to find your size. Everything is super clean, really affordable, and relevant to current fashion statements. I can’t wait to go back and shop til I drop!

We went here to look for a watch for the wife and found a nice selection. The store is located in the new shopping complex on NW Hwy and Skillman, anchored by Walmart and Sams. The JC Penny is updated and modern. It was clean and seemed to be clearly organized. The store-​within-​a-​store concept is kinda cool. Parking is easy. Prices seem reasonable, and it is close to us, much closer than Town East Mall. Our sales clerk was patient and helpful. Overall, a good experience.

Hello Unilocal!I’m back with another take-​no-​prisoners, blood on the pavement, brutally honest and deeply observational review of «America’s Department Store», JCPenney. (And by the way, it’s not «JCPenney’s» — well, they have given up trying and now add the possessive to the Mesquite and Garland stores.)
Full disclaimer — years ago I was employed as an Art Director (note how I capitalized that since it’s a crazy important job) by the company in question. It was back in their «no name brand» days, when they had a secret lab in a volcano that would disassemble Levis jeans and Ralph Lauren towels and knock ‘em right off, so you could buy towels by, like, Lalph Rauren®. They had «Polo» shirts, but instead of a dude playing polo on a horse, he was playing polo on, like, an octopus or a hippo (and they shoulda made him playing polo on a zebra, so without a magnifying glass everyone would say «wow, you have the financial wherewithal and desperate desire for social status like all those guys with „TOMMY“ spelled across their ski jackets and ladies with purses where the entire design is a giant D&G logo and you’re rockin’ that polo shirt!». As you can see, it’s ideas like these that get me the big big bucks). Anyway, JCP back in the day was a trip — for every guy in the Dallas HQ that wanted to aggressively sell some sh*t, their were ten aging east-​coasters with brooklyn accents wondering how they’d survive without all the supplier graft they got in NYC, just trying to keep their heads down until retirement.
But NOW — now JCP is blazing ahead of the pack — they even got a Steve Jobs protégé to make JCP like «the Apple store with y-​front briefs» (THIS JUST IN — that didn’t really work out and that dude is history — I think we’ll do lunch!) And damn it, I needed some sunglasses and decided to take one for the Unilocaler team.
OK, it don’t look like your grandma’s JCP anymore; the Skillman store is sort of one of their test-​pilot experimental stores (I have a spy in the HQ, that’s legit info) — I swear I saw Chuck Yeager helping a dude try loafers on. With a little help, I was pointed to the men’s sunglasses display… and … WTF???
There were maybe 40 pairs of shades — that is really not a lot. OK, I’ll try a few on — prices were cheap. And — get this — THERE IS NO MIRROR ANYWHERE NEAR THE MEN’S SUNGLASSES DISPLAY. Not a little shiny plastic square like at Target (or like ANYWHERE ELSE IN THE DEVELOPED WORLD now that I think about it) (Even CVS has a mirror for chrissakes!). Not even a full-​length apparel-​testing mirror anywhere within sight. And then it struck me.
At the Apple store, they don’t have mirrors so you can see how you look with your iPad («Honey, does this Ipad3 make my butt look big?» «Darling, better get the mini!»). The iPad, in fact, does not even come with instructions because APPLE KNOWS WHAT’S BEST FOR YOU. So Penney’s doesn’t have mirrors for sunglasses because any pair you buy WILL LOOK AWESOME ON YOU because Steve Jobs knows his damn shades.
I grabbed a $ 13 pair. When I got home, my wife asked me if I now had a stable of «bitches» and was going to beat her with my «righteous coathanger». Apparently I now look like a pimp. Thanks Steve Jcpenney Jobs! You know me so well! I’m going back for a fur hat!

I am pleasantly surprised with JCP! I had to return something and this was the closest location to where I was hanging out. The shopping center is pretty empty, but there were a lot of cars at JCP~ wonder if there was a sale or something? Nope — just a lot of people shopping and looking for spring clothes.
We didn’t have a JCP close to our neighborhood in Cali so I never shopped with them. So finally coming to Texas, there was all this hype about them and I figured I was missing out on some great shopping! Sure enough — I finally came around to going to a store and I discovered their new line, Joe Fresh! Love the designs and colors, but unfortunately the sizes and cuts did not fit me too well. I did look around and find some awesome jewelry and home accessories though — very inexpensive!

You will not believe the fabulous prices here! I just redid my business wardrobe for a little over $ 300 and got almost ten outfits and accessories! I will definitely continue to shop here for my business and casual needs. Amazing!
This particular location has some of the best customer service I have seen at a retail spot! Everyone here was so nice and talkative. I could really tell they just enjoyed life and interacted with the customers as such. All in all, a wonderful experience.

So we’ve all heard that the JCPenney that we all grew up with is going through a bit of an identity crisis lately. No longer the dusty 1980’s era department store filled with clunky mom approved outfits, JCPenney has stepped into the 21^st century. However, some people still tend to find their store concept a tad confusing.
I haven’t shopped at a JCPenney in many years; not since I worked in a mall coffee shop next door to a JCPenney with a puke orange tile façade back in high school. But the new JCPenney on Skillman is a world away. No longer chained to sad malls, JCPenney’s like this one are now often in stand alone locations. Now I am certainly no fan of strip malls and suburban retail deserts but this is a pretty nice store.
The aisles are spacious and departments easy to find. The registers are central and clean with quick lines and friendly cashiers. The displays are colorful, modern, and appealing and the brands are recognizable and much trendier than days past. I browsed the watch and jewelry department and my only complaint was the lack of helpful service. We did get asked if we had any questions once but nobody actually provided sincere service in that area.
The new JCPenney is a long way from where they once were. It sounds to me like they need to get their marketing straightened out but I’m impressed overall. The stores feel a bit like an H&M for a middle aged clientele but definitely not your grandmother’s store anymore.

I am a fan of the new JCP. It seems like their clothes get nicer and higher quality each time I go in there. Some things are a little more expensive than they used to be but the quality is much higher. It seems like whoever re-​did Target years ago is helping them re-​do their stores.

I finally made it out to the new JCPenney (whose ads had been filling up my mailbox all week). MNG by Mango you say? And you have Sephora? Ok. I’ll bite. Upon entering, I felt a bit bombarded by the number of sales associates who greeted me — not a «Welcome to JCP» but a «Will you be shopping with your JCPenney Rewards card today? Save an extra 15%!» Slow down buddy… I haven’t even had a chance to check out anything yet!
The store is crisp and clean with the usual JCPenney lines but it seemed upgraded (I was pleasantly surprised). It was nice going through Sephora (a smaller version) and being able to browse through the different options. I was disappointed by the MNG options. I expected more and more petite sizes, especially with all the hype in advertising.
So yes… I walked away empty-​handed (so no I did not shop with rewards card) but all in all, good selection of clothes and accessories.