Jimmy John’s

The kids who work at this location clearly don’t like their job, or perhaps they just don’t care.
They were not friendly and they didn’t even cut my sandwich in half. They forgot ingredients on my friends sandwich and I had to go back up to the counter to ask for my pickle because they forgot to give it to me.
When I asked the guy to cut my sandwich in half, he did so with irritation. When he was done he preceded to use the same knife used to cut my TUNA sandwich to cut other sandwiches and ingredients.
Talk about cross contamination and putting people with food allergy at risk.

I was contacted by the district manager, and he thanked me for the feedback and let me know they are addressing each issue and taking our experience seriously. Since then we’ve ordered twice (once for delivery, once for pickup) and the delivery was on time, and both orders were made correctly.
Because we live so close and are so incredibly busy we’re going to be frequent customers. I am glad they are taking steps to improve!

First time ordering delivery and it took almost an hour and I was about .3miles away.
I’ve stopped by this location many times and never had any issues.
I have also have ordered and have had my ordered delivered many times to South Side on Lamar. Last night I had placed an order and was told that I was not in their delivery zone when I have easily had this done about 5 – 6 times. After placing the order I went to pick it up. When I walked in, Jamie, who also took the order apologized for not being able to deliver but then proceeded to say in these words exactly…“I mean you’re like 6 miles away and we don’t deliver that far.” Mind you, the location is exactly 1.8 miles away. I’m going to go with they didn’t want to deliver because it was about 30 minutes to close.

Don’t order from here! Coming from the biggest Jimmy Johns fan there is, I was extremely disappointed tonight. Not only did they take an hour and forty minutes, they gave me the wrong order. Now from their point of view, they ran out of white bread, and we’re running low on drivers. However, they called me immediately after my order to see if I wanted to sub wheat bread to get it immediately… I said yes bc I should be eating that anyway. Hour and forty minutes go by and they give me a sandwich on white bread and forget my bbq chips. Here’s the kicker, I ordered online and tipped them previous to them coming – Mistake!
No free jimmy in the future to make up for it. No refund. How can they do business that way?
Victory Park Jimmy– you can do better.
Disappointed,
Andrew

Awesome! I was stuck in a hotel with overcrowded restaurants and room service had an hour wait. I remembered Jimmy John’s delivered, thank goodness! Food arrived super fast and was fresh, beautiful and delicious. My delivery man was friendly and cheerful and all of these things combined really made my night. Thanks Jimmy John’s! :-)

The wait time is a little drag, but you have to factor in the location. Parking is easy. The soda machine is in an odd area of the store because you almost have to stand behind the counter. The costumer service is a hit or miss its either great or it sucks. The manager is really helpful. But overall its clean. It can just be very very busy at times but they get through it.

over an hour wait…& no food? i called, she said they are busy!
might just say keep it when they get here!
not happy!
the district manager contacted me that day & also the location manager (days later) they were very sorry & kindly sent a sample packet for our office.
we have ordered since this time & it was delivered on time {one error in food prep, though (minor– mustard missed)}

It’s Jimmy John’s! It’s nothing fantastic and it’s not bad either. Their speed in delivery is great! Always good for a fast lunch!
The edit was for a typo.

Yum! Jimmy Johns never fails to impress. Their food is good and they are freakishly fast. In fairness, I do live right across the street, but still, they can have a sandwich to my door in a matter of minutes! This one is brand new, but off to a great start. Their food is fresh and always arrives hot. I’m really glad to have them as my new neighbors. The best sandwich they have (in my opinion) is the Gargantuan Unwich style. It’s big enough to feed a grown man and carb free. I’m looking forward to many poolside deliveries this summer. Jimmy Johns will provide a much needed alternative to pizza or pay-​for-​delivery & minimum order food from downtown restaurants. Welcome to Victory Park Jimmy!

Just opened in the Victory Park, and I am glad they are here. Now we can get a great sandwich, in the area, have it delivered if you want, made fast, and fresh. Was greeted when I walked in, everyone was friendly and very service oriented. Made my order and got it fast. Thanks for moving into the area, I’m glad your here. Plus, need a bite to eat late on Sunday, during the Mavs game, JJ’s is open till 10pm!!!
SD