Labels Designer Consignment Boutique

Love this store. SERVICE EXCELLENT! Unique well cared for inventory… the only reason im giving it 4 stars is because I cant afford everything I want inside. Very organized, clean.

OWNER IS RACIST AND RUDE! DO NOT SHOP HERE!
Why am I unable to select ZERO STARS? The owner is flat out RACIST and RUDE! First of all, there have been AT LEAST 6 times I have tried to come into this shop 10 minutes after opening hours, waited 15 to 20 minutes total and no one ever showed up. I called very politely to let the owner know and the owner was super rude, and even mad at me because I told her there was no one at the shop upon opening hours. Being a business owner myself, I would appreciate knowledge of my staff not being on time. So much for «sorry for your inconvenience» or «the customer is always right». What a bitch.
The owner will watch you as you look through the items and make comments on everything. I try to smile or offer some pleasantry, but it gets old fast when you just want to enjoy some quiet shopping. I’m happy to speak up if I need help. She told me some stuff was on sale and then argued with me about the difference between the yellow and tan. Whatever. Aside from these «smaller» issues, the last time I went in was the absolute final straw.
I am a white woman, today I walked in and noticed an exchange between the owner and an african american woman. They were discussing a purse and the owner was flat out disrespectful and talking down to the black woman. I noticed the white people in the store were spoken to very politely and being helped while the black woman was treated very poorly and sometimes flat out ignored. I was not the only one who noticed this, as a few other people in the store were looking around like they were also embarrassed.
I was so angry to be in that store and witness what was going on. Apparently this woman does not know that it’s 2016 and being racist is SIMPLY UNCALLED FOR. Everyone, regardless of income or race should be treated fairly. Aside from being morally wrong, it’s also really bad business– you would think anyone with half a brain would understand that. The owner, who should be quite jolly given her round shape but is not, is an old curmudgeon and has no room to throw stones.
Against my better judgement, on my way out, I said «thank you» as I passed by her. She looked at me and said nothing. I looked at her and raised my eyebrow, then shook my head– shame on this woman. My husband grabbed my arm to get me out before I gave her a piece of my mind. I will NEVER go back to her store and I will tell EVERYONE how terrible she is. I hope she goes out of business; By the looks of it, it will happen soon, but not soon enough for some, including me!
Oh and by the way. The review below me by «JUDY», about «JUDY», is… yes, you guessed it, written by the owner herself. :face palm:

Horrible customer service, or the lack there of. I have been there a few times. No one ever friendly. And too expensive. I will never go back.

Greatest ever !! Judy, the owner, put together an amazing outfit for me for a wedding in 15 minutes. I was on a time restraint and without Judy to help me I would never have been able to put it all together.
Wonderful place to shop !

So, this store says that they open at 10am. I was there yesterday at 10:10am. No one there. As I was walking away a lady got out of her car, and I had noticed her waiting in her car as I was waiting for the store to open. She walked up to the store, as I was walking away, and didn’t say a word to me about being sorry for not being open on time or anything. She sat in her car and waited for me to leave before she went to the door to open up the store. HOW RUDE!!! Terrible, terrible, terrible customer service. Spend your money somewhere else with someone who cares more about their customers!!!

Giving the place three stars because the Lady behind the counter was very nice, the store was clean if not a little small for so much merchandise and my time there was not unpleasant.
My problem with the store is I don”t want to buy used clothes that still cost more than my car payment.
Definitely not a place for real people on actual budgets. Better suited to wealthy people who are too cheap to pay retail or less wealthy people who just* have* to have expensive brands but don’t have enough money to hit the Galleria.

Psst! I have secret!!! And something inside me has held me back from posting it — I just know that as soon as this secret comes out Labels will never be the same! But I cannot hold it any longer! Ever head of Chanel™ — Louis Vuitton™ — St. John™ –Manolo Blahnik™ — Jimmy Choo™ — Juicy Couture™ — Escada™ — Dolce and Gabbana™ — Gucci™? Well… this is the place to get such brands at dirt cheap prices. So what if they are slightly used… its Chanel™ — Louis Vuitton™ — St. John™ –Manolo Blahnik™ — Jimmy Choo™ — Juicy Couture™ — Escada™ — Dolce and Gabbana™ — Gucci™ — and unless you have an endless wardrobe expense account, Labels is the place where you will find a good selection of purses, shoes, power suits, casual wear and so much more!
But you know what is the best secret? JUDY!!! She is fabulous and so knowing in that psychic kinda of way of what you are looking for. She is so patient and so real in her opinions of how it looks on you — a rare commodity in fashion nowadays!!!
So there the secret is out!