Lash Maxx

After drinking the kool aid, I decided to go to schedule an appt with Claria for microblading. I should have saw the red flags after it took 2 days for her to send me an invoice for the deposit to reserve the appt and not being able to get an appt for nearly a month with her. I felt like I didn’t have another option because I didn’t realize that anyone else near me did the procedure due to it being fairly new.
After my procedure, they looked great. There were a few uneven areas of concern as they healed, but I knew any issues would be fixed at the 6 week touch up appt (which was already included in the initial cost). At my 6 week touch up, she briefly looked at them, trimmed them and said she didn’t think I needed a touch up. I didn’t agree with her, but chose to trust her opinion. Within a few weeks, they nearly faded away. As impossible as she is to get ahold of, I didn’t even want to waste another second trying to reserve an appt with her months out.
Luckily, I found a place in Southlake with an impeccable reputation with microblading and professionalism. I didn’t even care about paying the extra money to have them fixed by the new place I found. Dealing with a professional business who appreciates their clients ranks #1 in my book.

If I could give her a negative review, I would. Where do I begin? In November, my friend told me she had found Claria Nieves on Instagram after being heavily promoted by Courtney Kerr of 103.7 radio station. She scheduled an appointment to get her brows microbladed and told me about it. I was thrilled with her pictures on Instagram and immediately contacted Claria. I emailed, text and called. It took her days to return any correspondence in regards to the procedure or available appointment times. By the time I tried to book an available date (a day later) she suddenly had no availability until a week further out. I paid the non-​refundable $ 50 deposit for the appointment and began my 6 week wait for the appointment. In the meantime I had questions regarding what not to do in preparation for the procedure, such as botox, retin a use, etc and could NEVER get her to respond via email, text or calls. In addition, upon completion of her appointment, my friend was given NO post-​procedure directions (as is standard from any other technician we’ve since spoken to)
Since this was a gift to me from a friend, I emailed her a few days before the appointment for her to send an invoice so my friend could prepay it. Ironically, it took her less than five minutes to send that email and receive payment!
On the day of my procedure (12÷15÷15), I arrived at 1045am for an 11am appointment. She quickly «measured» my eyebrow placement and traced where she was going to tattoo. Considering this is a «semi-​permanent» change to one’s face, there were questions and concerns involved as to the shape that I was wanting. Claria seemed rushed and VERY unaccommodating. It seemed to me that it was either her way or no way. When we finally agreed upon a shape (current time was 11:23am) she then said «oh I can’t do it now, I don’t have time.» Excuse me?! So, I waited 6 weeks for this appointment and you are telling me that you didn’t book enough time to complete the appointment? She then proceeds to tell me that her next available appointment wasn’t until 12÷30÷15. Mind you, I had postponed any facials, regular acne treatments and botox for 3 months for this, so it was very disconcerting. She promised to let me know if she had any cancellations that week. Leaving very disappointed, I began searching for other technicians in the area. Upon finding a couple of them, more highly trained mind you and with better business etiquette, I emailed and text Claria to receive the refund for $ 350 (the cost of the procedure minus the $ 50 appointment fee), she IMMEDIATELY text and emailed back, «Sure! No problem!» That correspondence was on 12÷16÷15. To this date (12÷31÷15) I have yet to receive my refund!!!
I WOULD NEVER recommend her to ANYONE! When my friend went back for her «touch up» appointment 12÷18÷15, Claria told her she didn’t have enough time to touch her up and all she did was trim her brows. If anyone has researched this procedure, you know that every technician that performs this procedure will tell you that if you don’t plan to do the touch up, then you might as well forget even doing the tattoo in the first place because it won’t turn out well. I am just appalled at her business etiquette. I suggest someone else who not only has superior skills, but who will also give you the shape that you want. Not every person is meant to have the same brow shape and it seems to me that Claria only wants to do it her way or no way.
I have since contacted Claria (12÷31÷15) and demanded the refund again. If it’s not received by end of the business day today, I will be filing theft charges. DO NOT BELIEVE THE HYPE!!! STAY AWAY!

I’m kind of torn on this review because I loved my lashes and they looked amazing for my Vegas weekend trip. However, they lasted MAYBE 1 – 2 weeks, not the 3 – 4 weeks I have heard that lashes should last. They also charge more than a lot of places, so I would expect the lashes last just as long, if not longer.

I decided to have my lashes done as I’d never tried it so LashMax is close to my house and I went here for 2 months. I had to go every 2 weeks and half of my lashes were gone by the time my next appointment came up. They were not really thick like I wanted even though they told me my lashes were thick. The last time I went half of them on one eye were almost gone within a week.
I was at Salon D on Inwood getting my hair done and Dale told me they didn’t look right. He went and got Stephanie who also does lashes and she looked at mine and said that my girl was counting lashes, a very big no, no in this field. Meaning she WAS NOT putting lashes on every lash. She was also ONLY putting glue at the end instead of the whole lash. So not only were they falling off but they were twisting all around so they were not straight.
If you are new to this DO NOT GO TO LASH MAX, I now get mine done with Stephanie at Salon D and she puts a lash on every one of my lashes and glues it to the entire lash. Now I only have to go in every 3 weeks and it is the very same price!!! There is no price gouging and if you want a full set she still only charges 110.00 vers the 250.00 this place charges.
I will never use LashMax again!!!
I know the users here that are giving them high marks must not know the difference between how they do them and how a good place does them. You need to check it out!!! You will be soooo much happier not having them do your lashes!

I’ve been only going to Leti for a few months but my experience has been fantastic every time! She’s quick and thorough. I had to leave my last lash lady because she wasn’t responding to me anymore… crazy but oh well I found a new gem! Salon is cute, clean and comfortable. If you haven’t tried them, you have to. Great experience.

Hands down best eyelashes anywhere! Claria is the best and now she’s been officially named «Best of Big D.» Lashes are custom for you and your lashes. If you have weak lashes, she’s careful not to put too much weight on them. Meaning the lash won’t be too thick and break your lash off. She’s also not going to attach several fake lashes on to your one lash. They come out looking very natural and I get complimented on them everywhere I go. Salon is chic, clean, and reasonably priced, especially for the first rate professional service you receive! Hallelujah she’s started doing brows now too!

I have been going to Claria for several years now. I was referred to her after having an awful allergic reaction to the lash glue another stylist was using. I actually ended up in the ER and needed a steroid injection. After contacting Claria, she told me she had a special glue for sensitive eyes and that we could try it. I was a bit nervous, but I’m addicted to these lashes so I was willing to try something different. Several years later, and I’ve never had another allergic reaction. Plus, my lashes never looked this full and thick until Claria got her tweezers in them!

Claria is fabulous!
Gorgeous looking lashes that are the perfect balance of sexy and natural looking. Lash extensions truly are a time saver, I highly recommend the lashionista she is the BEST in Big D

Most recently the lashionista has cancelled 3 of my appointments. I understand it’s difficult to get to work in snow and ice but she has never responded to rescheduling my appointments. I have emailed, texted and called her and he as yet to respond with an exact date and time. Now, I have to pay for the full set of lashes as it’s been a month since I had a fill. I think it’s very bad business and I’m pissed to say the least. This lashionista is not very customer service oriented. As I have referrred customers to her. NO MORE!!!