Lush Nail Lounge

My first experience here was a good one. I went to male technician that sits at the first station near the front door. Where it seemed like no one else knew what I meant when I said American ombré (even when I had a pic) he got it and did a pretty good job. He was very quiet but spoke to me when needed. One thing, I did not like is he quoted me a price when he first started then it was $ 5 more when it was time to pay. It would’ve been nice to know something costs extra before he did it. That’s neither here nor there. Since he did a pretty decent job the first time, I decided to drive from Grand Prairie to come back and get a fill. This same guy referred me to another guy who was clearly confused about how to do an American ombré. The two ended up discussing it in their language and the guy finally sat down and began to do my nails. He never said, «hello…how are you doing?,» he said absolutely nothing to me the entire time. He didn’t even bother to ask how I liked my nails filed. I also noticed, he didn’t use a new set of utensils when he was doing my nails. I was very disappointed in this service but I gave a tip anyway because of his time spent with servicing me. A week later I started to see a dark spot under one of my nails. I kept watch over it for the next couple of days but it started to get darker. I started to get a sharp sensation whenever I would press down on it. I’ve never had a fungus but I remember Paula Abdul walking around with a cast because she got one from a dirty nail salon, so I decided to remove the acrylic power from my nails. By this time, the nail was clearly green. I won’t be going back to this place or any of it’s other locations EVER. A lot of these nail techs need to learn about good customer service and sanitation! You expect a tip and we expect good service!!!

Had a really nice mom-​daughter pedi experience. This salon is immaculate, the décor is beautiful and the staff was nice. Will go back again.

I personally wish I would’ve saw the reviews before coming here. Wasted too much money to not be satisfied! First the one star is for no wait and the niceness of the actual shop. The shop is too pretty to have bad service and no upgrades-​Let me explain: You can get some nice nails here but they will charge extra to do any shape other than square. Secondly, you will literally have to sit here for an hour for your nails to dry. They use small really cheap fans that you mine as well be blowing on your nails. A salon this pricey needs to upgrade to solar dryers. This girl literally came back twice cause everytime she left her polish wasn’t dry. I sat there for 20 minutes and touched my polish, messing it up cause it wasn’t dry, which caused my nail guy to have to repaint that nail and he LITERALLY said oh my gosh, rolling his eyes and then told me don’t touch it. I’m sorry i’m not a child, and I wouldn’t have to touch it if you didn’t have worthless drying options. Needless to say I left with my nails looking blotchy and getting ruined cause I was afraid to ask him to fix it again. Also, the paint they use to make your nails «matte» turn your nails ashy white whenever you wash your hands, and you will have to oil them everytime!!-they don’t tell you this. NEVER GOING BACK!!!

i walk in the place right after work looking for a relaxing experience. immediately the chick at the front basically just said «what» to me. i got a mani pedi. the chick rubbing my feet really went in and the music selection was b+ but the same rude girl at the front was face timing her friend and i had the luxury of getting to listen to all it. Ended up 60 which wasn’t worth the treatment. will not come back.

My most fav place to come! I’ve been to so many different places and no one ever leaves my nails as perfect as they do here. Staff is super friendly
And it’s a really cool and relaxed atmosphere.

Awful. I will never go here again. First the staff is so unprofessional!!!
I went in to get the dip mani and picked a glitter green color. I asked the lady if she was going to trim my cuticles back and she replied with «oh yes yes we will do that». When the lady finished they were black not even a hint of green. The lady didn’t even say anything I had to say «that’s not green» and she says «yeah I know I don’t know what happened». They ended up putting a gel polish on top of it. I was fine with it because it looked decent but then I go over to check out and not only did they not offer any type of a discount due to their mess up but they tried to charge me an extra 5.00 for the cuticle trim! Sooooo upset at the fact I gave money to this company.

My favorite spot in Dallas for nails. The foot rubs are incredible and the staff is very friendly! So glad I stopped in here!

First time i came here to try it out. I wanted nexgen stilletp nails but i asked the guy to cut them short and i showed him a pic of what i wanted. He told me the color i wanted wasnt the one on the pic that i thought i was petty close to, and he had a girl get me another color. It was waaaayyyy closer to the color i wanted. The nail shape was perfect, the nail length was perfect, and thanks to him the color was as well. And i only paid $ 45 steal of a deal for perfect nails!!! Ahhh what a great place for nexgen! Seriously best place by far for nexgen nails they know what they are doing!

There are better places then this to get your nails done… To high for what you get ! Don’t do it waste time an money .
The utensils that they use are not sanitized they pulled them out of the box with a bunch of other stuff.

I went to Lush for the first time and it will be my last. The salon was disorganized with flys buzzing around my head when I was trying to relax during my mani. My manicurist greeted me by asking me how I was doing today and when I returned the question he replied, «Lazy». Awesome. Then he kept cursing while telling about a story of how he got into a fight at the state fair the week prior. Unprofessional to say the least. To top it off, I asked for a no chip manicure and my nails started chipping two days later. I hardly get the opportunity to get a manicure these days so I was really disappointed I spent my time and money here. I will not be returning.

Lush used to be my go to nail salon for a mani-​pedi. Now I need to find somewhere else to go. Polish is disorganized and old and crusty looking. More than a couple of times I have seen them put extra liquid to make the colors last longer. Cheap! Buy new polish.
Today when I went my pedicure water was told. When I told the lady doing my pedicure that the water wasn’t warm she said the tub is already full.
Not to mention a young girl here with long hair has the worst attitude towards customers and her other co workers. Always rolling her eyes and talking back to the manager. The older man who sometimes does pedicures is the worst. If you get him just get up and leave. He has cut my toes before. I was in here a month ago when he cut a lady’s toes so bad she left in the middle of her pedicure. No apology of any kind from any employee.
Two stars for no wait… because no one wants to come here anymore.

To be honest I don’t think I’m ever going back. Price was not charming, to begin with. Although the pedicure art was okay, but it’s certainly not worthy the price they charged. 45 plus tip which succeeds 55. The elder lady who did my pedicure was nice and friendly and everything. BUT Please Please be GENTLE and SLOW DOWN! Literally got scared on chair and can’t help but to watch her every move, hoping she won’t bleed my curticle. She did, unfortunately.
Another thing I noticed is that they got easily distracted by each other and incoming customers, while cutting my nails! Gosh shouldn’t you be more focused on the customer you are helping with? My impression is unprofessional, chatty, and rushy service! (to say the least) I’m not a perfectionist or discriminating, but when it comes to nail service, I do insist that Chinese and korean salons are much better. Vietnamese salon I’ve experience with has rough service and rushy attitude, no exception! A decent nail salon staff I had service with are all calm, steady paced, and focused.

Place was nice and clean. Nail lady was okay. Pedi was okay. Nothing amazing. The great thing about this place is they are open until midnight. I read a few reviews and people mentioned that they always close early. The nail lady said that they were going to close early tonight. lol

Probably the worst experience ever. This was my second time visiting this place, and was not pleased at all. When I was sat at a chair, one of the men started on my manicure but once another customer came in, the manager demanded he help her. She sent another older man that was very rude and did the worst manicure. He missed spots on my nails, when working on my cuticles he made my finger bleed for trying to do it so fast. When they did my pedicure, they couldn’t find the same color and insisted I do a totally different color. Worst customer service and the manager did not care at all. She was on her phone the whole time with other two girls just chatting away. I am never going back.

Had to come 3 times in one week just to catch their attention
Either they were busy or they were closed even though they closed at 12 and I went in at 10
But besides that I got what I wanted at a good price

I feel so torn I love this place and most of the time my nails come out great… but I always feel like I’m being jerked around. I have never paid the same amount for the same thing (stiletto acrylics) $ 40 — $ 80 some times it’s because I got polish on top (not gel) sometimes it’s because of their shape, sometimes it’s the type of acrylic even though it was the exact same as last time but now for some reason it’s $ 20 more. I don’t understand.
Also they have all of these items and pictures for designs and yet I get shut down every time I ask for them (even when I showed a picture from Unilocal) they always say they can’t .
People have mentioned the drinks. In about 30 visits I’ve never been offered one, but people next to me have been.

Not impressed at all. I really thought I’d take a gamble with all the mixed reviews. I really needed a pedicure and D nail spa is always my go to place but thought if change it up a bit. Walked in (I am writing this review from my pedicure chair now) and picked a polish after digging through shelves — the Polish is very disorganized and the colors are hidden so you have to pick each one up to see what it is.
I chose the milk and honey pedicure ($ 38) that seems to be popular. I’m taken to a chair and There is a trash bag over the basin. I was thinking the girl was going to remove it, but she was just adjusting it. I’m all for cleanliness and everything but I like the spa part… the soak, the bubbles, etc.
So I get seated and it’s about 5 minutes before a guy lazily walks over and sits and gets to work. Not a smile, no eye contact at all, or anything. Just gets started. Asks which pedicure I want and I told him. I can SEE a tiki bar but am not being offered anything. The margarita machines are off.
That was part of the reason I came here.
He trims my toes and puts scrub all the way up to my knees guy doesn’t really scrub anything. Just puts it there while he uses the callous remover. He then goes to get the tray of all the milk and honey stuff and paints this freezing cold stuff mixed with oatmeal onto my feet, followed by Saran Wrap around my legs and hot towels over the Saran Wrap for maybe a minute. Then he drains the basin. Takes the tool he just used on my feet to fix something to make it drain and rinses my feet (with COLD water) in the basin that doesn’t have a plastic bag anymore so what’s the point?
Then I get a foot rub, about 5 minutes per foot which wasn’t too bad. Still waiting for that drink that they advertise…

I was in desperate need to have my gel manicure removed (who knew?!) and a friend recommended this place. I was completely thrown off by the décor and music. It’s very… what’s the word? Tacky? Cheap? Odd? There were huge posters advertizing karaōke parties and something called «Rock n Roll glitter nails». The music was like a bad dance club. The staff was nice and she got all the polish off, but my nails feel horrible and were sensitive. Is that normal? No stars removed for that, it’s just odd. None of the other customers seemed to be enjoying themselves. There was a hlaf drunk margarita on the check-​out counter. Dear god, I hope it was a customers.
Personally, I like to feel relaxed when getting my nails done, not like I’m at a brightly lite disco. I will not be back.

It’s really nice when you can feel right at home with people you have never met, your definitely going to have us as repeat customers
Nfl on Sunday with two games on while my love gets her toes done!
Winner!

I think this place is newer but I would steer clear! I was in dire need of a manicure and pedicure but they took so so so long on my toes that I didn’t have time to get a manicure. I felt like they just wanted to sell me something every single breath that I took. up to and including a little boy with about a two minute long memorized sales pitch for something in a box. I said no thank you and he continued anyway.
It was just an aggravating situation. I bumped a nail walking out and chose not to have it fixed because I just didn’t have another 20 minutes to spare.