Neiman Marcus

Susan Buskirk in women’s shoes is the kindest woman ever and so helpful! I will be returning to get all my shoes from her whenever possible.
Fell in love with some Louboutins only to find out they didn’t have my size anywhere in the metroplex (not even other chains or the boutique) she found the last pair in the country in a Florida store. Ordered them for me at no additional charge. Ordered at closing time on Sunday night with a federal holiday the next day and they arrived early Friday morning.

I came in to get my wedding shoes. I had two in mind. I got to the table Loubies to look for the two contenders. After a few minutes, an awesome sales associate helped me out. I didn’t get her name. My size always varies in CL so it took a while to find my size. She was very patient and helpful. The pair I wanted happens to sell out fast and happens to be the more expensive pair. She informed me of the company’s inventory but wasn’t pushy. I wish I got her name. When I get my next pair, I’ll look for her!

Love Neiman Marcus! Even if I can’t find what I’m in search for, at least the sales associates are more than helpful, friendly and smiling!
Traditional shopping at its finest. Love, love their customer service!

Awesome product, but only 2 people greeted me. I think they only say hi if you look super rich.

Always fantastic. Shopped for the «perfect» thank you gift.

Harvey, NM Northpark salon’s resident genius, fixed a horrible haircut I had gotten at another salon. He made an appointment with me on very short notice, and did a fantastic job. The haircut is gorgeous, and it even gets prettier by the day. I am so grateful that he knew what to do, and did it so expediently and graciously. From now on, there will be no other hair stylist for me!

Good selection, staff is very friendly. However when I was checking out the clerk asked me if I’d like to put the makeup in my purse or PURCHASE a bag! LOL seriously Nordstrom? I spend $ 40 for a thing of lip gloss and your trying to up charge me for a paper bag?

I’ve eaten there several times while living in Dallas. The food is always tops. We ate the Saturday before Easter and I expected a larger crowd. Service was prompt and thorough. The filet was larger than I’d had before and the gelato dessert extra good and better than ice cream. Always the popovers are perfectly cooked. And the chicken broth at the beginning of the meal is an important asset. I had my birthday party there for 6 of us and everyone was happy over their meal and service. You can’t go wrong here. One sad note. The décor was drab! That is the only reason I did not give it a 5.

so in my tradition the groom’s mom gets the bride’s wedding outfit, which includes the shoes! I have always wanted a pair of Manolo Blahniks to add to my designer shoe collection, and I thought that would be the perfect opportunity! I wanted some ideas, and did not want to purchase anything yet.
The salesguy was super friendly in sizing my foot, and telling me he can get anything shipped for free to me if we needed to. He understand my situation and how I could not decide the color of shoe yet because I did not have an outfit, but he did give me his card with his info, my size, and also the styles I loved so I can go back and purchase the shoes from him!

Worst. Service. Ever. I was wearing Jeans, leather frye boots, and a black coat and was treated like I was an escaped convict. The woman working there was rude and dismissive. If you aren’t wearing flashy clothes you will not receive assistance. What’s more you might be discouraged from even trying on clothes.
I was coming in to by an evening gown for a black tie event. A VERY pricey evening gown. I had debated between a couple online and wanted to go into the store to try on and purchase. I searched to find the product in stores and proceeded to that Neiman Marcus location.
I saw a couple of dresses I liked and decided to try them on. First of all. It took a solid 15 minutes of me walking around with multiple dresses before anyone even asked if I would like them to start a fitting room for me. Then, once I pulled op the photo of the dress I had in mind, and finally got a sales associates’ attention for help. She was not only unhelpful, she walked off in the middle of talking with me to help a customer who was clearly a lot wealthier than I was WITHOUT SAYING A WORD TO ME.
I was so livid that I walked out of the store without even trying on the other gowns I had picked out. Neiman Marcus not only lost my business on that evening gown, I will not be going to them to shop for anything in the future. They have lost my business for life and I will not hesitate to share that story whenever I find an opportunity.
No matter who the customer is, Neiman’s should be focusing on providing a quality customer experience to EVERYONE who walks int he door.

This is an awesome store to get things elsewhere but it sure doesn’t beat the downtown store. There is no Chanel here ind the Louis Vuitton is the same store in the mall if not less selection. They have just as big as attitude problem as they do at their other stores but if you want real customer service wonderful things and occasionally be look down on you probably should go to the downtown Dallas flagship store.

Okay, after reading a few of the reviews about the Neiman Marcus stores in Dallas, I was a little hesitant about my first visit to the North Park location. However, having ran out of my last bit of Chanel moisturizer, I decided to bite the bullet. I was PLEASANTLY surprised.
Chanel counter was amazing. I left with not only my moisturizer, but samples for days. They room their time to explain different parts of their line and didn’t try to up sell me, just educate me, which worked because after the lesson I bought a few more pieces.
Shoe section-​AMAZEBALLS! Very attentive sales persons, no snooty attitudes, they were an absolute delight. Will definitely be back when the finances allow.

Great place. A tad on the pricey side for a café. But this is north park. Great selection of food for all taste buds and always busy here. Of course shopping near by helps. Recommends to anyway that shops here to definitley eat here.

i bought a real nice ring and it was a size to big and to my dismay it is taking months for my girl to get the ring back i don’t think i will buy again from this store and i am to the point that i am going to ask for a refund as she has not had the ring in her hand since christmas… she is getting fed up and an unhappy girl makes for an unhappy man thanks neiman

Excellent customer service, great quality clothes, but wish it were more current with global trends and less Dallas trends (aka 3 years behind)…
Not that there aren’t current options. Like in formal menswear… Or the Miley Cyrus looking section, but for the most part it’s not the type of trendy you want to buy, and you can only own so many of the classic pieces.

I always feel out of place in NM, mostly because I never dress nicely when at the mall since it seems like such a waste. That plus no makeup plus a long puffy coat = the employees thinking I’m some kind of crazy hobo-​lady who is going to make a huge scene while urinating in a corner.
I’m a fan of department stores that carry nice slim fitting menswear and this store has that in gads. No, it’s not cheap, but they carry brands that actually fit well and are flattering, which is kind of all that matters. Their women’s section is huge, and for me a little disorienting in the amount of leather, feathers, fur, and sparkly snazzle on the racks. They do, however, have a nice denim selection, and unlike other stores are good about keeping the sizes in stock.
Pro tip: Do not go to NM wearing a t-​shirt that says «see you in hell» — no one there will think it’s funny (even though, come on, it is). I think employee training may prevent the workers from smiling or being friendly toward people they suspect might not be able to afford a tin of hot chocolate on the basis of their outfit alone.

Neiman Marcus isn’t for the faint of heart… it’s for people with more cash then brains. But… I love the brand and usually shop at the original downtown. Recently I was trapped in this horrible mall for an interview suit and saw fit to stop by. Everyone I came in contact with was professional and very helpful. No one tried to oversell me anything and took me right to what I asked for.
I found some Jimmy Choo’s that I wanted to sleep with but they weren’t what I was looking for. I did pick up a small item and let my friend carry the tiny expensive bad for laughs. :) The biggest plus to me is that they take REGULAR credit cards now… not just Neimans or Cash.

I have mixed feelings about this store. I have shopped at Neiman Marcus in Hawaii, Vegas, DC, Maryland and PA and NC to name a few and I have always had great customer service from the second I stepped foot in there. But, this one isn’t the same. At times I feel like they purposely don’t speak to you. Its definitely not what I’m use to. The selection of clothes and bags (minus Marc Jacobs) is great. But I have a lot of trouble spending money in a store where they don’t treat you that great.
I may be spoiled and use to my salespeople at the stores I frequent but I moved to Dallas recently and I’m just not satisfied with this service. I will probably contact my salesman in LA and have him send my items because I’m just not happy. If anyone knows a good salesperson please let me know.
Today my boyfriend purchased a pretty expensive LV bag for me and again I wasn’t happy with the service. It’s hard for me to spend money somewhere that I feel this way about.

I have terribly mixed feelings about this place. I dont do a lot of up-​scale shopping but when I do, I always go here for their reliable, knowledgable sales reps. They’re all friendly enough, although some are painfully snobby. This location is large enough for a good selection in pretty much every department. There’s no other store in the area (or online) with comparable brands or quality. The problems have occurred when returning an in-​store purchase and when ordering online. Both are a huge headache and never work out as expected.

Zodiac room = awesome. Clothing selection = incredible. Prices = too high. Regardless, Neiman Marcus is the best place for designer fashion from prom dresses to lingerie. Oh, need your make up done? Neiman’s does it. Need Christmas Ornaments? Check. Always great, always reliable, but it will break the bank if you’re not careful.