Nicholson-Hardie

I saw this place in passing and had to check it out. I have been wanting to add plants to my balcony. I went in with almost no idea what kind of plants to get. They directed me to the section that had the plants that require partial to full shade which is what I need. After I picked out my plants they helped me find low price pots (what I was looking for), and explained the care of each plant I picked out (watering, how well they do in shade/​sun, and what to do when it gets cold outside). The customer service was wonderful and everyone was so nice. They had a good selection as well, and I had a better experience than if I went to a chain that sold plants. I will definitely come back when I am looking for more plants!

I’m so confused by the bad service comments. I go here exclusively for the service. They are always very patient with my lack of knowledge and also with my 6 and 8 yr old when they have projects. It’s more expensive, but the plants are better taken care of before they sell them and I have never had any problems with bugs being transferred to my yard… unlike Home Depot. In addition, I know people who have murdered their plants and NH replaced them. Bad service?
In general, I am a low price shopper, but Nicholson Hardie on Lovers is feel good place and for many plants, worth the price.

Nice selection but you can literally go anyplace else and find it cheaper, as much as half the price.

Looking for Mediterranean Myrtle that, beautiful true Myrtle unlike those false «Myrtles» that people are so fond of in this area, has purple to red berries that you can make a liquor out of, and its leaves lend great flavor to meats, a piece of Sardinia I need to get back in my home. I called them last week, and they promised to call back and guess what… a week later they did! The search for Myrtle continues but they gave me other numbers to check… Awesome customer service! I love when a place does what they say they will!

Horrible, horrible service.
I love plants but the times I’ve visited the Garden Center the response to any question at all has been uniformly hostile and snooty.
Ask if a plant will do well inside and you get a non-​answer that somehow manages to not only leave you no more informed but also is delivered in a belittling manner. Bonus points I guess?
The service at the indoor plant section is, and has been, abysmal on several visits and I can definitely say that this will be my last.
Not even close to worth it.

I shop here frequently and have for the last 10 years. They have a wonderful selection of indoor plants at their location close to the Tollroad and exterior plants at their location west of Inwood.
Sadly, I find the customer service to be quite hit or miss.
I was shopping today for orchids and they literally turned the lights off in the entire flower/​garden section at 5:50pm… 10 minutes before the store was to close at 6:00!
Seriously! What high end store does that?! So I abruptly had to end my shopping and walk thru a completely dark section of the store to go buy my $ 150 worth of orchids. When I asked about the lights being turned off the counter person responded «Yes, we do that sometimes before the store actually closes.»
I was shocked and felt that was incredibly disrespectful to myself and the other customers shopping. I think the employees need to understand that closing at 6:00 means 6:00 and not 5:50 plus they need a refresher course on Customer Service 101.
A once great store is going down hill.

This Nicholson-​Hardie (there are two) features more indoor plants, succlients, ferns, garden tools, decorations, designer pots, and interior gifts. Sure their prices are a bit higher than most garden shops, but their exclusive items and designer touches are darn good. It’s not much to look at from the outside, but is quite packed on the inside. Don’t be afraid to ask for help finding specific items because they give great service, and you may need a sherpa to find some items.
Their second shop with outdoor plants and fountains is just down the street at 5060 W Lovers.

I like coming here to shop for home décor and accessories when I am in town working for clients. Not very many places to shop in Dallas. This reminds me of LA. Very friendly staff waiting to assist.

This is an over the top nursery, landscape design, decorate your backyard, accessories and catch all store.
Very unassuming from the outside, but once you step through the doors, you can be lost in the gardening section, pottery section and candles galore.
If I lived in the area, I’d be the gardening queen

After a lousy experience at Jacksons (see the review), we went to N-​H for a new design of our pool area. We were given an expert designer (Marcus) who was extremely helpful, friendly, and knowledgeable. No pressure to buy, no rushing — only patience with our ignorance on landscape design. The result was we spent almost $ 6K at N-​H and are very happy with the overall experience.