Oak Cliff Bicycle Company

I recently purchased a Pure City bike from the store. I’m extremely satisfied with the service, which you’ll never get from a big-​box retailer or other bike shops I’d known in the past. It’s worth every penny! So glad I stumbled upon this little shop while strolling in the charming Bishop Art District. The shop staff put together the bike for me, added all the accessories (I bought them from the store also), showed me how to use an air pump, AND delivered the bike to my home. Frankly, this level of personal service is rare in the US. The staff is very helpful and knowledgeable. I’m sure they can assist a bike enthusiast and a bike dummy (like me) alike. I highly recommend the shop. And, please support small businesses whenever you can!

This is a great little shop in the heart of bishop arts. It’s a fun, hipster, cruiser and mountain style place with a mechanic section in back. I called the «other» place down the street and they wanted $ 40 to jump other customers and get my bike done? um, no… so these guys had the time and know how for packing it up and shipping it off. The bike was sold… so truth be told it saved me the emotional pain of worrying about that part.
I love the laid back atmosphere and the regular person, no pressure feel of the place.

I wanted a quick beer & wings from Eno’s Not gonna lie, I chose this shop because I was dropping off bikes to be repaired during my lunch break on my work day. I really wanted to fantasize I have a government job where I only technically put about 1 hour of work In a full paid day!!!
To my surprise (not that I’m all judgmental & shit) these guys moved quickly & yes the price was affordable!!! I told them my needs & they ended up getting the bikes up & running for a Lower price!
The secret to slacking off at work is get all your shit covered…& when you are MIA for the rest of the afternoon & leave your co-​workers to pick up the slack (buy them tortas the following day) they quickly forget how much of a piece of shit you are!!!

They are not on my way to anyplace I normally go. They’re not a short bike ride away. They’re not even in my neighborhood. Parking is sometimes a hassle (ok, most times!). But I will continue to bring my bike here and recommend OCBC to my friends.
They’ve fixed more of my «shadetree bike mechanic» mistakes than I care to admit. Luckily for me, they won’t tell either! Hahaha!
Go see them, you’ll be glad you did.

Had two negative experiences here. First time, they told me they were happy to replace a few parts that I brought in and told me that the tune up price would account for it. When they called telling me I needed additional work/​parts, I was fine. Upon check out, the price quoted and the price rung up changed. He pointed to their sign and referenced the website. OK, fine, maybe he misspoke. I paid what was fair. Next few weeks, brought in my wife’s bike. Specifically told them what I wanted done and asked if all this was included in the tune up price. Yes, yes it is all included. Ask about my brake pads BC it seemed still good. He looked at them and said, yea they are all in good condition. Ready in 48 hours. 72 hours later, got a voicemail telling me I need to replace my pad for an additional few bucks. They called back today and asked the same, when I told them about my preinspection, they didn’t know what to say and told me it would be ready in a few days. When confronted again about the timeline, it quickly changed to, it’s ready now. Picked it up, and they tried to charge me for all the install. The guy seemed rude and pissed and again pointed to their website and price list. Who looks at the website after being quoted the price in person???
He relented, told the cashier to take it all off and rudely walked off in anger.
I reminded the cashier to charge me for new tubes. I wasn’t there to rip people off. Just seemed like a Spirit Airline kind of experience — where they quote you a low charge, then tell you, oh wait, you need this and this and this is not included.
I’m all for supporting local business in oak cliff and bishop arts. I work in the area and spend money their. I even had a closer LBS that I could’ve gone to, but specially wanted to be a loyal and supportive customer here. Unfortunately, with my personal experience, this was the last time. I’m sure they won’t mind since its one more person they cant try to tack on more charges no matter what they tell me to me face.
I rate them 1.5 stars for the poor customer service with an addition ½ just for the fact that he dropped the additional bs charge.

Great spot close to home. the staff was incredibly welcoming and helpful. They have great selection of accessories but not too many bikes on display /​on hand inventory probably due to space. If I ever need something small or a repair, this will be the place I go. Thx guys!

Treated me like family from the first phone call… and took great care of my bike. They got me up and riding in no time at all. I love supporting great businesses like this… good people with a true focus on building relationships and being a part of the community. I will be a loyal customer!!!

Recommended by my former bike shop, after moving to Dallas, this has been my go to place. Everyone there has been friendly and helpful, despite me not having purchased a bike from them. They have some pretty cool inventory and do great work for a fair price. This shop is located in the ever so charming Bishop Arts area, so check out the scene while they fix up your ride.

I’m totally new to cycling and went in today for the first time with my new State bicycle I ordered online. They are extremely helpful and will do everything they can to help you out and get you going. This will definitely be where I go for anything I need in the future.

Wow. Best service ever! They are cool and knowledgable but also extremely customer service oriented. Was able to rent a bike for my friend in from out of town and it was such a great bike we were getting asked about it while out and about. They went super far out of the way for me, changed the bike when I asked for a different one, quickly changed the flat tire so I could get on my way. So accommodating it was amazing! Thank you :) I will always come here from now on for all of my bike needs.

I don’t buy bicycles often, but when I do, I buy them from Oak Cliff Bicycles.
Stay lean, my friend.

Rented bikes over Thanksgiving. Bikes were adorable and easy to maneuver for the familia. They stayed open for us late because my sister and I love to play the procrastination game and forgot the time. The dudes there readjusted the seats for us and were super helpful. Their dry sense of humor was a nice break from the normal Dallasite attitude. Happy we found this little gem.

I live in Oak Cliff, so naturally love to keep it local and help out all the ma and pa shops around the area.
I have gotten several things worked on with my bike at OCBC, and it is done right and is great pricing.
They are a small little store that values quality, so when you go in there do not expect a little rinky dink bike shop with little clunkers… They work with great bike brands and can get pretty much anything for you (within reason).
I have gotten to know everyone pretty well in the shop to where I am greeted with a friendly welcome as soon as I get in.
Another cool thing is that even though they provide quality materials, they are not too good to work on a kids old school trike, I even saw them work on a little kids dirt bike type bike once.
One thing to remember is this is a small ma and pa type owner operated shop, it is very likely that people who work there (including the owner) get busy and are not always able to answer the phone right away. They will get back to you though.
They are very involved with Oak Cliff, which means a lot to me and they help get more people involved in the sport of biking (whether on the road or on trail), with local functions and sample bikes to try out.
Give it a shot and tell them that I sent you :)

I was in the area for an appointment today. I love bikes and had been wanting to check OCBC out but have been short in time. Today the battery in my motorcycle died. So I had plenty of time to shop while I figured out a repair. These guys are all about the bike. Lots of old school trim parts and pieces with plenty of good solid modern bikes. I’ll definitely be back. While I’m there I mention my dead battery situation and they offer to connect the battery to one of their trucks while I grab some lunch. I’m pondering a bike build and started bouncing ideas off them. It turns out they are interested in some of the same things I am. I hope to be working with them on the bike build. Super nice bike a holics here. If they don’t have it I got the impression they will do their best to get it for you. Thanks for the Veracruz Café recommendation. It was wonderful.

Let me start off by saying, I know absolutely nothing about bikes. I came in after reading some of the positive reviews this place had and left with exactly what I wanted. As soon as I walked in the door, I spotted the winner, a white on white Retrospec. Although I was pretty much sold on the bike and the price right away, the staff was really cool and helpful by telling me about the bike, letting me «test-​drive» it around the block, raising the seat for me and making sure I found a good-​fitting helmet. I strongly recommend checking these guys out!

OCBC is the finest bike store in the city. If you’re looking for quality goods and superb, lighthearted service, make this your only stop!
My wife and I recently got into biking and are still low on the totem pole of two-​wheeled knowledge. The fine gents at OCBC recognized our desire to plant our duffs on uncomfortable seats and ride from place to place using (wo)manpower, not dinosaur remains. They explained what we would need, told us what could wait, and led us to quality items at agreeable prices. I found a used Schwinn for a great deal and received an understandable explanation for how to make certain adjustments that I’d need to make over time.
The shop carries lots of great road, mountain and hybrid bikes at different price points, and they seem to specialize in customizing fixed gear/​single speed rides for hip riders. Look for their super awesome Brooks saddles on the left wall!
Bottom line: if you want honest and gracious help, ride over to Oak Cliff Bike Co!

I love this store and can’t wait to do business with these guys!

So, I’m an old blonde North Dallas woman who figured that getting a new ride for the Katy Trail was lots better than trading in the long time partner and mother of my children who plays golf. But I get into these situations circuitously, so first I identified the need. Had to go to Aspen to identify it, but there it was, locked up in the bike rack outside a high dollar gym, a Civia Loring, with bamboo fenders and a front tray that looked like Room Service at the Ritz. OMG, can I just turn in the bimmer keys and go to heaven? Well, of course not. I had to do my homework. Found Civia on line, went to four bike shops in the DFW area (weekdays only; I’m a retail dog and respect prime selling hours), was a general pain in the ass until somebody was nice to me and recognized good credit, and sincerity. Hello, Oak Cliff Bicycle Company! They did not carry the bike, but said they could get it. They did. Amazing service, courtesy, My bike gurus for life. These guys rock. And they even gave me a free t-​shirt just because. I’ll wear it in next Unilocal photo as soon as I remember, or figure out, how to do it.

This chill bike shop with chill fresh staff is a great community business. I love the current location, hidden off a side street, look for the bike mounted on the store front, but the plan to move across from
Eno’s pizza will increase their visiblity.

«Keepin’ it wheel» in Oak Cliff — OCBC is open, so we finally have a bicycle shop in Oak Cliff! It’s the place to go for bicycle maintenance, parts, sales, consignment sales, and eventually bike rentals. They are also the only shop in the D/​FW area selling Swobo bikes. Check it out!