Office Depot

Amazing staff in the printing department. I come in several times a week, and they always print out what I need quickly. Good people over there!

What the fuck !!! Last saturday, this fucking towed all the cars during the halloween. F. Them

Awful place, parked there and got
Towed don’t go there your car will get towed that’s how the owner stays in business!

8 cashiers talking and loitering behind the counters, and ZERO sales associates. management fail 101 — went over to Target and got what I needed for the office.

They are always very helpful and nice. Love this store. They usually have the products I’m looking for and help me order online when they are out. It’s close to downtown yet free parking which is helpful.

This review is for the Business Print Center ONLY.
I went in trying to order business cards. I designed them myself. They said all they needed was a PDF and they’d be able to make them, same day, if I got there by 2 PM. Got there, the guy got my file, then proceeded to be confused by the futuristic device in front of him known as the 2009 Windows Computer. I work on a mac, but PDFs are universal. RIIIGHT? «It’s probably your mac. We always have problems when people give files from macs.» Uh. No. It’s not my mac. I sat there with him for OVER AN HOUR at the computer trying to figure out how to use Windows Publisher and a simple template that should’ve taken 5 minutes. He didn’t even know how to use it! I asked if he had done this before. «Yes, and I just do this» *inserts a photo, STRETCHES IT OUT (this is a no no, I don’t want my logo stretched everywhere), and says, «see?». I had to leave. I had to escape before the anger within me appeared like an office monster within the office supply store. «there’s a one hour business card down the street,» he said. «Yeah, it’s across from Starbucks,» said another employee who never even tried helping us while we sat there.
Thanks for nothing. I went online to Staples. Uploaded my file ONLINE (Office Depot makes you go into the store for same-​day service, talk about a waste of time when you’re in a hurry), and it was done in 4 hours. AND it was a LOT cheaper.
I will add, the gentleman was very nice, but seemed very incoherent. But he was nice. He *kind of* tried.

Never has buying an office chair been such a Kafkaesque experience. We picked out a chair we wanted, but weren’t sure if we wanted them to assemble it or not. I grabbed the tag and went to the front because I couldn’t find any other employees. Asked her if tag was sufficient or did we need to bring box up. The question really stumped her. Asked if they delivered or could they assemble and that stumped her as well. Took 10 minutes of her on the phone with the manager before finally saying, forget it we’ll assemble ourselves. Eventually another staff member brought up the box and helped us put in car.

I’m pretty convinced Office Depot still exists to deliver paper and old-​style electronics to businesses (think: fax machines and dot matrix printers. Yes, they have them in stock here.). Anyway, I almost never set foot in these stores unless it’s time to get ink for my printer. That being said, it was a fairly straightforward procedure. We of course had brought in the empty cartridge, so it was very easy to find what we needed. Staff pounded on us and helped us to the correct aisle, though I couldn’t understand a word he said (bad accent). He seemed nice enough.
Typical Office Depot, typical offerings, and typical everything else. Meh.

The printing staff was too busy arguing over who got to go to lunch first to help teh waiting customers.
Stay away! the staff here is rude and incompetent.

SUPER disappointed. Sad face.
Came here for a wireless mouse… found one. Good times. $ 20 on sale. Not a bad price.
They also had a big furniture sale going on, but I didn’t want a massive desk and a $ 300 swivel chair, so that was a no-​go.
Now to the meaty stuff. The location is great. Parking was open, and selection of product was good.
HOWEVER (and this is a BIG thing for me), the customer service was horrible. Ruined the entire experience. I don’t care how nice your store looks, or if the parking lot is clean, how well things are stocked… if your customer service isn’t up to par.
And it’s not. The service guys were standing around talking to each other (not helping customers), and the manager was chatting with other managers, and the girl at the register looked like she wasn’t getting paid to be there.
Anyway, I just think that if you’re going to be a customer oriented environment, that you should hire the right people and pay them enough to at least LOOK like they’re happy.
That’s all for now. I’ll probably be back if I need a pen or something, but just wasn’t pleased this time around.

Their printing employees are great! They are polite and very helpful. If they do not know how to do something they are honest with you and don’t just try to fudge it.

Great customer service! I was looking for an office chair but didn’t know if the box would fit in my car. The service I received was impeccable. I will only shop here for my office supplies for now on

Going to get office supplies is about as exciting as cleaning my bathroom. I put it off, I dread it and it seems like just when I can’t stand it anymore (ex: I’m writing on my hand because I have no post-​it notes) I bite the bullet and just do it.
Thankfully Office Depot is in my ‘hood to save me from having to jump on the beloved 75. They’re always fully stocked with what I need, and each area is labeled clearly with what it holds. Sometimes I’ve had to jump around to find things like those little dot labels or an accordion folder for all of my documents, but most of the time I’m able to find what I need rather quickly.
On my visit this morning, I went in knowing (almost) exactly what type of ink I needed for my printer. I had to go find a sales person to help me out, but he was standing in his little station and offered help right away.
Check-​out goes pretty fast here — just don’t get sucked in with all the little gadgets they have lying around to look at. I’ve been known to come home with a mini chalkboard and a bag of Skittles.

Recording: «If your problem is with the your password and ID please say ‘yes.»
Me: «Yes.»
Recording: «I’m sorry I did not understand you.»
Me: «YES!»
Recording: «I’m sorry I did not undertand you.»
Me: «Operator.»
Recording: «I’m sorry I did not understand you. If you would like to change your password you can go to our website at…»
Me: «CONNECT ME TO THE OPERATOR OR SO HELP ME I WILL FIND YOUR OFFICE AND RIP THE PHONE OUT OF THE WALL AND BEAT SOMEONE WITH IT UNTIL GOO COMES OUT THEIR NOSE!»
At this point I start banging the phone receiver on the desk.
***Hold Music for 15 minutes****
«Hello, may I help you?»
She was nice enough but I was already out for blood. I told her I was sorry, that I knew she did not personally install the voice recognition software to vex me. Either way… WHAT IS WRONG WITH MY VOICE THAT NONE OF THESE THINGS WORK?!
Two stars for the amount of time I was on hold.