O’Reilly Auto Parts

Walked into this store on a Saturday around noon and stood around waiting to get helped for about 10 minutes. For whatever reason, the 3 people at the counter were either asking lots of questions or were getting a lot of information from the sales people. It was ridiculous. So I finally get up to the counter and I ask them for the part and they show nothing. The computer returns something to the tune of «no parts exist for this search.» So I stood in line for nothing. *sigh*
Then I go back later because I need a tire patch kit. I stand in line again, waiting to check out and one of the staff says, «if you’re waiting to check out, she’ll get you over here.» So I get out of line and stand in line by the indicated counter-​person. As soon as she’s done, the guys in the line I was just in, come and walk in front of me to talk to her, because she speaks Spanish and the one they were waiting on doesn’t. *sigh*. Why I even had to switch lines in the first place is beyond me.
The service is slow here. At least the lady at the counter apologized for me waiting so long. That’s some consolation and that’s why they’re getting 3 stars instead of 2.