O’Reilly Auto Parts

You are getting one star just because there is no option for a 0 star! Was waiting to cash out for over 20 minutes, 2 customers in the store besides me being help, Troy came out from the office I asked if there was someone that could cash me out, He responded «She will get you whenever she’s done with him» went back to the office! Two ladies in the back just talking and one more person putting up parts… Sadly is not the first time this happens to me, this is my closest store That’s the only reason I come back! This is why I’m writing this hopping you guys can improve your service!

The manager (I wish I had his name), helped me purchase some things for my car. He was SUPER helpful and made a girl feel not so stoooopid in an auto shop! Thank you for the great customer service, I will most certainly be back.

You’d think that an auto parts store is an auto parts store, right? Apparently, not if you’re a girl. See, if you’re a girl and you go to that other auto parts store — ya know, the one that rhymes with Motto Hone — you’re pretty much on your own. You’re expected to find the right windshield wiper blade for your car, despite the fact that there’s an entire wall devoted to them. Then, you’re expected to actually know how to put it on your window. (if you’re a girl that has all of this knowledge — more power to ya, sister)
Not at O’Reilly. Not only do they have a nifty little computer that helps you match your car’s make and model to the correct size blades, the guys behind the counter will actually leave the counter and come put the blades on for you. Or change your blinker light. Or show you where the oil goes vs. where the transmission fluid goes. (they’ll also come out in the middle of a rainstorm to check your dead battery, even though your husband is there with you)
I’m not saying I don’t know cars because I’m a girl, nor am I saying that the employees of O’Reilly are only helping me because I have boobs. I’m just saying that this is the store that goes that extra little step to help a girl out. And that’s really all that counts, right?