Starbucks

I wish you could break up the score on these reviews. I go to this Starbucks maybe twice a week and the customer service and staff is always 5-​stars. Whoever hires these folks is great at their job. My drink order has been messed up a time or two, but accidents happen.
That being said, the layout is horrible. If the line spills out onto the street and you opt for the walk-​up option, getting out of the parking lot is a nightmare. I have just parked out on the street next to it just to avoid getting blocked in. Also, the signage is set off from the street a little so it’s hard to see it coming from the east on Maple but they sure as hell stick the management company sign out far enough to see it.

When I say I always stop here on my way into work. I mean every day I work. It’s still my 2^nd favorite location, but they never mess up a phone order and it’s always out within a reasonable amount of time. Tip to the wise: if the line is long, and you don’t want to get trapped in the parking lot, just park at that random restaurant next door that never seems to be open and just walk over. If you need to get in and out why not just place a phone order 5 minutes before you get there and just walk up and grab it? Saves me so much time and with my savvy parking, I never get stuck with a long drive thru line behind me, unable to back out.

The positive note about this location is the fact that it wasn’t packed on a Saturday afternoon and our drinks was tasty. My party was the only group there so it was fun however I would have preferred to have my drinks indoor with air conditioner. It’s a cute concept but terrible for summer Texas weather the negative aspect of this review is the customer service. We waited for 5 min at the window and no one came to take our order and once someone came to the window she informed us she is unable to take our order because she was locked out of the computer… So we waited another five minutes for the manager to get there are unlock the computer.

Fastest and Friendliest Starbucks ever. There will be a mine onto maple and they’ll still get you in and out in 5 mins.

I absolutely love coming to this Starbucks. Not just for the overpriced coffee and convenience but it is probably the best service I have honesty had anywhere or in a long time. They drive thru is insanely quick and the staff are always in the best moods even at 6am. You can tell they are having a good time and actually enjoy their jobs. It makes my morning start off in a great way. I’m pretty sure they have memorized my drink by now! There is also a cool walk up window feature I didn’t know star bucks had and an open patio!

Small space but it gets the job done nonetheless. Friendly fellow waited patiently as I reloaded on my app in lieu of just paying with cash/​card. Be careful exiting… it’s narrow and you could easily hop the curb on your passenger side. I’m sure this is a go-​to for people who work in the medical district or live/​plan to live nearby in one of the apartments and condos adding to the horizon. Give it a whirl.

Conveniently located in the medical district with a friendly and awesome staff. If you’re a regular, they remember your name!
The unique thing about this location is that it is a drive-​through and walk-​up window only format (no inside customer area). The lot that this Starbucks is on a rather small lot, which is probably why they chose this format. This was my first experience at this type of store but it has quickly grown on me.
It can get quite busy in the morning so to avoid a long wait, mobile order and pay ahead! Then all you have to do when you get there is walk up to the window, get your order, and be on your way! I’ve never had a long wait when using mobile ordering and for those that are in a hurry, mobile ordering is the best option.

Do you want to wait 20 minutes for your coffee?
Didn’t think so. Neither did I. Not the first time it happened at this location, nor the tenth. Regardless, if you chose to frequent this location, you will wait… and wait… and wait.
While here, I’ve had:
1) Someone take my coffee drink (iced) instead of theirs (hot) because they were tired of waiting and just wanted a drink and to leave
2) Someone in the drive-​thru line screech back up and honk so others would let him escape
3) Several free drinks due to the inordinate wait (apparently the staff is aware of the problem)
So what gives? Why is this location SO FRACKING SLOW? Is it all the Texans who order gingerbread bread christmas pumpking triple caramel mocha macchiota frappucinos and then a breakfast sandwich and desert? Or is it simply the economy is so good here, they can’t find workers who are quick on their feet? I have no idea. I do know that they are not understaffed. Eight workers for one drive-​thru line, and they still can’t keep it moving.
So I’m tired of the wait, and I’m quitting this place. I just want a damn cup of coffee. Not a sandwich. Not a smoothie. Not a millkshake. Not a cake. JUST COFFEE. And that shouldn’t take 20 fracking minutes.
Here’s to hoping someone opens up a Dunkin Donuts nearby. Better coffee, better prices, better service.
Until then, I’ll be brewing at home.

Stopped in here one day while waiting for some place to open. I mean, it’s just another Starbucks, with their overpriced everything, but it has a nice little patio behind the store that’s «somewhat» shaded. But the really neat thing I liked, is it has an outside walk up order window. I can’t believe they came up with such a good idea. I actually didn’t mind paying twice as much for the cup of coffee I had.

Worst grande mocha Frappuccino I ever had. Tasted like unsweet chocolate milk, nothing sweet about the drink. Slowest service I’ve ever received. Met by a stoic & unfriendly face at the window
Worst part about this starbux is their unwillingness to meet a customer’s desire for orange mocha Frappuccino
Horrible! #1stworldprobsarereal

I am so torn on the concept of a walk up/​drive through only Starbucks.
— As a drive through, this is great. Quick caffeine, nothing beats that.
— BUT the walk up takes forever. And during that everlong wait, you are outside. In Texas. Fun times do not ensue.
Despite standing in the Texas heat waiting for the Starbucks employees to notice me (and watching all the cars get their coffee fix) and despite what seemed to be a limited menu compared to other locations, I don’t think I have it in my little caffeine-​addict heart to give Starbucks anything less than four stars.

It’s as if a regular Starbucks and a food truck had a baby. This place screams efficiency. After all why pay for land and construction materials and A/​C BTUs just so some student can sit for hours on end siphoning WiFi and only ordering a $ 2 coffee the entire time? They also very efficiently cater to patrons’ caffeine addictions. I decided to go to the standing window (I don’t think this place has any doors by the way, and I’m pretty sure the baristas get dropped off by helipad or something) since the drive thru line was about 7 cars deep. But I’ll be a monkey’s uncle if I didn’t see over a dozen cars make it through that line before I got my drink. It’s really lacking in anything other than just getting what you wanted to eat/​drink. Don’t expect any frills (or a Peter Gabriel album and cute holiday mug at the checkout). But if you really only want that coffee and getting on your merry little way this place will be your huckleberry.

I stop here almost every morning before work and the baristas are super upbeat and nice. The drive thru moves fairly quickly considering that it is 7:45 — 8:00am.

*Gasp* A chain store with more than 3 stars? That’s right! This location exceeded my expectations– Customer service is where it’s at :)
The service is awesome! I took forever deciding, and one of the workers offered a nutrition fact sheet in lieu of a menu for items that weren’t displayed on the pictorial menu. She answered all my silly questions and stayed bubbly. After using a card with a prepaid balance, my total came out to be 18 cents. She didn’t want me to use my credit card for such a minuscule charge, so she said it was no biggie and sent me on my merry way~ since when did a big name giant make small acts of kindness like that?
This location has an outdoor patio with seating for those who like to broil in the sweltering sun, a walk up window, and a drive through, but not much else. I still don’t understand why people decide on drive through instead of parking and walking up, but hey, it’s Amurrica. If you’re looking for some pep for your step in the morning, come here for some smiles to brighten up your day: D

First in this review I would like to start with something positive about this particular location. I truely love the way they have landscaped the place. Very southwestern motiff, very water usage consciousness by using native plants and not having a lawn out front. I would encourage more businesses in the Dallass area to do the same and then maybe Texass wouldn’t be suing Jokelahoma for access to water. What I DON’T like is that it is a drive-​thru/​walkup combo off a relatively busy street. Cars are piled back on the road trying to get in, cars just sit there idling and wasting gas waiting to place an order. People who park in their miniscule lot to try and walk-​up have a difficult time getting their cars out. Helping the environment with responsible landscaping vs killing the air with dozens (thru the day) of cars running while parked and adding to the poor air quality is a rather confusing corporate message. The service at the walk-​thru is rather slow as well. Not a very well thought out offering from Starbucks in my opinion.

It’s hard to score a 5-​stars from a large corporate chain like the Starbucks coffee king, but this location is really on point. They have a drive thru– they have convenient, unique lunch and pastry items that I’ve never seen before. Plus their baristas are on point! The guy who took my order made me laugh through the intercom and was just as pleasant and speedy when I rolled up (believe his name was Justin). They are doing a great job here– so much better than the other Oak Lawn location. Makes it worth driving a bit out of my way to go this spot instead.

Okay, what’s not to love about Starbucks. Per usual the food and drinks were on par. However, the weird (or cool, depending on what you like!) is that there is no indoor seating at this location. You either go through the drive through or walk up to the window. It’s nice if you just need a quick drink but don’t come here to work or study.

Based on the customer service I receive, usually from Johnny and/​or Melissa, I want to give this location 5-​stars. Unfortunately, every time I visit, they are out of SOMETHING… so 4-​stars will have to do. I also hate that not all of their items are listed on the menu, but I understand that they are a unique location with a walk-​up and drive through, but no indoor café space.
My minimal interactions with the young store manager have been pleasant.

This is a great Starbucks location. Best by strictly drive thru/​walk up, this location does not get the usual crazy traffic as some other locations usually get. The staff was friendly and prompt with our drinks!
Being so close to my work, I will soon be a regular.

I love this Starbucks and stop by every time I go to work. Staff are very friendly and fast! It’s a drive through Starbucks and small window to order if you don’t want go drive through but its get very busy in the morning. When they are busy with the line of car on drive through I stopped at Kroger across the street Starbucks and they take Starbucks card.