Ted’s Automotive

Been going to Ted’s for about 3 years now after trying out every other auto mechanic in Lake Highlands. Ted’s has been hands-​down the best experience and it isn’t even close.
On numerous occasions, I have taken my car in for him to fix something and walked out paying less than $ 100. Any other mechanic might have taken the opportunity to just take my money, but Ted is different.
Honest. Trustworthy. Dependable.
I never walk away from Ted’s feeling like I just got screwed. I’ll never go anywhere else as long as they are around.

three best words for a repair shop:
trustworthy
honest
fair

I’ve been coming to Ted’s for the past 10 years, ever since they were recommended to me by several family friends. They are extremely trustworthy and respectful, in both their professional and personal demeanors. Ted & his son are truly amazing people. On one occasion, I dropped my car off for work before I headed out of town. They gave me an estimate and I went on my way. The next day, Ted called to say that my car needed additional work done, but he said since they had quoted me less, he would honor it and do the extra work for free. Just one of the many examples I could give you of his character! Will continue to bring my cars to Ted’s for any need!

I have been going to Ted’s for over 20 yrs. Ted and Gary have always been very fair on pricing and there service is great. I have recommended them to friends and clients who have thanked me for recommending them.

I was referred to Ted’s Automotive after another shop tried to take me to the cleaners when I had the brakes serviced in my Chevy HHR. As a female, I’m always leery of taking my in to be serviced because I’ve grown to expect to be taken advantage of.
Ted, Gary, and the team at Ted’s Automotive are great! Not only did they give me a fair estimate, they did exactly what they said they’d do! Ted even went as far as to patch some holes in my tires and replace the bulbs in my rear tail-​light and turn-​signal at no cost!

I’ve had nothing but excellent experiences with Ted’s.
I bring my 2000 Mazda 626 over there with harder to diagnose problems.
I had my car aligned there after I had another shop put some new struts on it. Ted was using a special piece of metal that he had welded-​up that helped him keep the steering on-​point while doing the alignment. He was showing me the before and after alignment measurements on his iPhone and explaining to what degree it was off the mark on various measurements.
On one occasion I brought the car in with a faint but audible metallic rattle emitting from in front of the driver. Two shops down by where I work had said that they couldn’t hear it. The guy at Ted’s admitted he could hear it though it seemed like he kinda didn’t want to because he had no clue what it was. They called later and said it was a coupling ring where the exhaust flex-​pipe connects to the engine and that it seemed to be designed to keep the flex pipe from fraying. He said you could replace the whole flex-​pipe, but that that was probably over-​kill, and that the the easiest solution was for them to cut that loose ring off with a torch. They did that. Haven’t had a problem since and haven’t had to listen to that rattle and wonder if there was a problem under the hood about to blow up.

Best Mechanics Ever. Better than any place I’ve ever dealt with in any town. My whole family goes here for their car troubles or maintenance. Fair, straight forward and honest. Looking for your repeat business, not to gouge you. Got my hail damaged repaired here too.

Had a great experience with Ted’s Automotive. As a female, I’m always leery of mechanics because they see someone like me and see dollar signs. I know zero about cars and I must have that written all over my face. I was referred to this shop by three friends of mine, all female, and each attested to great service and reasonable prices. I never felt like I was being taken advantage of even though I did agree to some additional work unrelated to the brakes that brought me in. I’m sure they saved me the hassle of having to bring my car back in a month or two.
Gary and Ted were honest, informative, very friendly AND I was back in my vehicle the day after I dropped it off. Couldn’t have asked for a more pleasant experience.

When people tell me they have auto problems — I always refer them to Ted’s. Car repairs are never cheap but these guys are always less expensive than the dealership and you get the same high quality level of work, parts and service. Ted and Gary took care of my Tahoe for 10 years and kept it running long past its life. The only reason I haven’ been to them recently is my new Yukon hasn’t needed a bit of service except oil changes and tires.
The only negative (if there is one) is you don’t really wait there for a repair to get done — you have to drop off your vehicle and come back in a day or two depending on what kind of work is being done. But the work always gets done.

Located immediately off the Eastbound exit of Plano Road and 635 you will find Ted’s Automotive.
Ted is honest and will do you right. Not cheap, but substantially less than a dealership. Also, his diagnosis is always on par with others.
If you’re looking for a mechanic and want someone that will do things right then given Ted a try.