The Alista

Called 17 times today to get the guest toilet fixed. No answer. Walked inside and saw the staff talking while the phone continued to ring. I posted a snapshot of the phone calls.

This apartment deserves no stars, let first start off by saying THEIFS. They actually live in the apartments. My townhome has been broken into 3 times, and not once has the Alista done anything to improve that. Your cars will get broken into, people will come in your HOUSE. Second the roaches are horrible, doesn’t matter if you’re not dirty, they will be crawling on the walls! I pay 1,300+ a month for a roach infested, cheap «luxury town home» everything looks nice but is actually very cheap. Cabinets fall off, toilet paper holders unscrewed from the wall, LEAKS FROM THE CEILING, which causes gnats in my laundry room. Everything breaks, Maintenance takes their time to even come out and look what’s wrong and when they fix it, it’s already broken a couple days later. I pay for 2.5 bathrooms and only use 1.5 because upstairs bathroom leaks into kitchen. Do not move here it’s your worst nightmare not worth the pay, horrible neighborhood!

Absolute worst apartments ever. Everything is cheaply made, they nickel and dime you for everything, including the agreement they have with the tow company. I had to fix almost everything myself because the staff was incompetent and slow.
NEVER EVER EVER LIVE HERE!

The Alista purports itself to be a gated community. First and foremost, gates are not deterrents to crime, but at most they can act at slowing down the effort. Since I moved in in April, aside from numerous noise and maintenance issues, there has been a person sized gap leading directly to Audelia Road twenty feet outside my front door. Several days ago, while leaving my apartment, I encountered a group of teenagers beating another kid on the ground with a skateboard. I immediately yelled at them to stop. The victim ran off and one of the assailants approached me with a gun pointed at my face. This would not have occurred had they not come through the gap in the fence, which I witnessed. I have been asking for this gap to be fixed and other security problems inside my apartment to be fixed since I moved in. I have had to miss work because my front door wouldn’t lock. Do not move here because someone is going to die and no one is paying attention to the warning signs.

If you are considering moving here, I STRONGLY advise you to stay away from The Alista. This is probably the one of the worst apartment complexes located in north Dallas.
Roach infestation: I have only been living here for 2 months and these apartments are FILLED with roaches. EVERYWHERE. I am not a dirty person, I’m barely home and I have absolutely no food in my kitchen because I eat out a lot. Can someone please explain to me why there are roaches in the bathtub every morning? Crawling across my kitchen counter? And laying all over my clothes/​bedding? And to make the matter worst, THE APARTMENT DOES NOT ROUTINELY SPRAY FOR PEST!!! WARNING!!! They upgraded the apts without fixing core problems underneath. Smh
The gate: This area has a lot of drug and gang problems, the least the apt can do is keep the gate closed. My first month in, my gate had literally been open since the day I picked my key up. It magically was closed one Tuesday evening, but went back to being open the next morning.
Bed bugs: If you were still shocked by the roaches, let me dazzle you with some good ol bed bugs. I have absolutely no furniture what so ever. NONE. I sleep on an air mattress I purchased from wal mart the day I moved in. I went out of town for 3 days and pushed my mattress against the wall. When I returned, there were bed bugs all over my entire air bed. Literally. I have never been so terrified before in my life. I HATE BUGS! I walk around the air mattress to examine and see that in a matter of 3 days with my bed against the wall, there was an entire colony. These apts are infested.
Maintenance: none of the maintenance workers speak English. I called to tell them my dish washer leaks whenever I used the sink and no one ever showed up. 4 weeks ago my key broke in my back door. I called to place a work order, still no one had showed up. But get this, go to the office during the day and you will see the entire maintenance team chillaxing snacking on churros and coke. Absolutely pathetic.
The girls in the rent office are DE LA GHETTO! My car was towed the first day I moved in. as I was moving my belongings into the apartment and they showed no sympathy for me whatsoever. The only thing the fat Hispanic said was «you should have put you sticker on» WOW! The apartments tow for no reason at all. You must get visitor passes from the office BEFORE they close at 5:28pm or your guest will have to travel across town to a small dirt road in Irving to pay $ 175.00 to get the car back.
Little kids are always running all over the street, cursing and throwing things at each other. Walking past the playground at 7pm and you will see a boat load of kids. 2 separate ladies run day-​cares out of their apartments and they like to take the kids to play all at once. HOT MESSS. I do not like bay bay kids people. I do not like them AT ALL.
The finishes of the apartments don’t look as good as the model homes. Poorly installed laminate floors, appliances and cabinets. Always trash on the streets and the security lights are always flashing. Oh get this. If you call the office to contact the courtesy officer, the dispatcher will tell you they no longer service The Alista and haven’t been servicing them for over a year. Only option to handle problems is to call DPD. Using the shower was a NIGHTMARE. The water switches from extremely hot to alaska cold within seconds. I was constanly turning the knobs when i showered EVERY DAY!
FYI (I don’t know who Byron is, but I’m pretty sure he is apart of the filthy group that reside here happily)
BEFORE you sign a lease here. Look up greystone management and see how they have an F with the BBB. There are a lot better options in the area. DON’T DO IT!!! YOU WILL REGRET IT!

Sloooooooooooooooooooooooooooooooooooooooow to fix maintenance issues. Ive had stuff that they need to fix since I first moved in MONTHS AGO!

I love my apartment everything about it is perfect the living space the wrong that I have and just how it is set up the neighborhood in which I stay in is pretty interesting they are in the rebuilding stage is as far as getting people that stay here currently out of the apartment however this life has so much potential I think in about 2 years this place will be rocking the only thing that I hate about these apartments are the management staff they are inefficient and self conceited they don’t handle business in a timely matter are seem like they care about anything I have stayed here for 6 months mi maintenance list has failed to be completed the manager seems confused and she handles business poorly for example arguing with a tenant in front of potential customers just screams no to me other than that this place is awesome and at great price