The Hill in the Village

So, I can’t speak as to how it was to live here; but I have to say I’m disappointed that I didn’t get a chance to move in! I had personal situation come up that refrained me from moving, but the staff there never gave me any issues and were able to change with me on the fly. Very appreciative of them for helping me. Kellie, Stephanie, and Emily are the ones I talked to, giving a 4 star rating for their assistance.

I’m really surprised by the number of negative reviews for The Hill complex.
Maybe my roommates and I lucked out in our particular unit and location!
Positives:
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We’ve never seen any bugs, to any degree that I can recall it.
No major repair issues.
Carpet and the unit in general was relatively nice and clean prior to move in (and still is).
No weird smells.
Fairly lax /​understanding staff in terms of having a second vehicle in the parking lot that isn’t driven very often.
Like the floor plan for our 3 bedroom unit with open Dining to Living room area and bedrooms down the hall.
No suspicious persons or break-​ins (that we’ve been aware of) to apts or vehicles. I’ve felt extremely safe here at our location on the Shady Brook side.
A generally attractive office staff who are always pleasant and willing to make concessions (for me anyway), like when I couldn’t log into the online portal to pay rent on time, and they waived the penalty for me.
Minor Issues:
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Shower drain a bit small and drains a bit slower than ideal. You have to keep the drain perfectly clear and deal with any partial blockages immediately, or the water will back up easily and then you have to spend extra time draining the tub after a shower.
Toilet a bit small, as if built for a wee person.
A/​C leaked once or twice and had to be repaired, but maintenance was fairly prompt and got it fixed.
Garbage disposal kept going out because it was rusting out inside. It took a few calls and repair outings before we got a maintenance guy with some real brains who offered to replace the unit instead of messing with and resetting it, to make it work for a while longer.
Only minor to moderate noise issues from the neighbor above us, at times, but never so obnoxious as to drive us to report them. No noise from any other neighbors, since we’re on an end unit and fairly separated from everyone except upstairs. The landscaping is more of a noise issue, TBH, in the mornings.
Bottom Line:
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I think it really matters which unit you end up with, as to how your experience will be.
The Village is probably one of the best areas to live in and still be in relatively close proximity to downtown /​uptown Dallas. It has a largely young community of college-​goers, which I think helps with the safety, since higher ratio of students to other, shadier types of people who tend to live in apartments.
The Village is becoming more and more cost prohibitive, however, and a 1 bedroom is a ridiculous price for the size. If you can at all possible, get at least one roommate and a ²⁄₂ unit, as it’s much more cost effective (or a 3/​2, if two of you are tidy enough to share a bathroom, as no unit has 3 bathrooms).
I’ve also lived in The Lakes, and The Meadow, and always found the places decent in terms of upkeep, office staff, etc.
Just be smart in choosing which unit to get, as an end unit is always preferable, and with direct access to the parking lot.

I am far from happy with this place. The 1^st year was okay and then when we resigned the lease and things seemed to go down hill from there. The apartments amenities are outdated and old. The counters look like crap and no matter how much you clean your apt it still looks dirty. Our downstairs toilet over flowed twice and both times they had to cut into the wall to fix it. We had a leak from the water heater twice and both time they had to pull up the carpet remove the cushion, let it dry and come back and replace it. The washer broke all the time in the middle of washes and the water would stink. The piping is bad… do not drink the tap water unless you have a filter. We had roach, rollie pollie and spider problems and even after we notified the office to have the exterminator come in and spray we continued to see these bugs. The people in the office were not helpful and being ditsy seemed to be a requirement in order to work there. One girl literally stared at me for 5 minutes because she could not understand what I was saying, and trust me it was something very simple. The parking lots are always full which is super annoying, you should always have enough parking spaces for the tenants, I have never had this problem any where else. IF you do choose to live here be prepared to be billed a ridiculous amount for them replacing the carpet and having scratches on your counters tops (what?). They will bill you for anything and EVERYTHING. They are a bunch of crooks so you might want to start saving your money when you move in.
The few good things about this community is that they have security guards that are always around, they have a running trail and you have access to the Country Club. Other than that they suck.

I loved living here at the beginning. I live here for a year. We had a unit right in front of the main pool. We quickly came to realize no one left their apartment because no one wanted to lose their parking space. The parking lot was always full and if you came home late, you had to park in another lot. In the summer the pool was packed to the max! People would have their friends over at the pool passed 2 AM and they were loud! There was an incident where people that did not live there were coming to use the pool with their whole family and these hood rats would start fights with residents and we would have to call Smith security. When we tried complaining to the leasing office we were told that us paying rent there had NOTHING to do with us not being able to use the pool because people that didn’t even live there were using it. I paid rent so that people who didn’t even live there could use and hog up the pool, so they could make us feel uncomfortable every time I walked out of my apartment.

The best and only place I could possibly live in the city of Dallas! All the amenities and activities I could desire as a 20 something on a quick errand or afternoon stroll with my dog.

I loved living here.
The Hill is part of The Village, a community of apartment complexes that adds on a pool for it’s residents, a country club (restaurant/​gym/​bar) and has a wonderful jogging path that goes around it’s property. The prices are good, the management is friendly, and there are many corporate discounts and concierge services for their residents.
The Hill specifics:
1. Quiet.
2. Well priced. My 1-​BR was $ 830/​month. I lived upstairs to a little elderly lady who has been living in her place since 1985.
3. The Hill has townhomes. When I was looking, the prices were #1100ish a month.
4. Back gate requiring a key to open. Meaning ample parking spaces. I always saw a security vehicle back there as well.
5. Friendly and prompt maintenance folk. Much better than the complex I currently live at. (see my review on The Gate).
6. Clean, bug-​free apartment.
I highly recommend looking at the Hill if you are looking for an apartment around the Upper Greenville area.

This review breaks my heart to write, but I must write it. Warning, this may be very long, but I suggest reading. First of all, I have been a resident of The Village for 10 years. I moved in May 2000. I love the area, and I love all the friends I have made there throughout the years. The landscape is amazing and so gorgeous. The location cannot be beat. Which is why it saddens me to make this review. I moved from The Lakes to The Hill at the end of May 2010, signing a 2 month lease, which they called a ‘corporate lease.’ The agent was very pleasant and helpful. Within 3 weeks of moving in, things changed. A vehicle (a 1964 Ford Galaxy) on my lease agreement was parked in the parking lot outside my apartment. One day, a sticker appeared on the car stating the vechile was going to be towed. On this day, I was involved in a car accident in this car, and the car was towed to my resident at The Hill. That very evening, it was going to be taken away by my mechanic friend. I called the office to inform them of this and asked if the tow truck could be called off due to the other arrangements I had made for the car to be removed. They stated this was not possible because the car was leaking oil and was dangering the other residents of the complex. The car was NOT leaking oil, but we were still removing the car for body repair. I then called Smith Security to help with the issue. After going back and forth between the security and the leasing office, both refused to call off the tow truck. The SUPERVISOR of Smith Security threaten to call the fire dept to come out and stab a hole in the gas line to cause a bigger gas leak so then «there would be an issue». I backed off and went inside my apartment. Luckily, my mechanic friend beat the tow truck and got the car off property. My two month lease ended July 31, 2010. I called to renew my of two month lease during the week of July 19^th. The person answering the phone didn’t know they even offer a two month lease and said they will call me the next day. No call the next day, so I call them. A new person answers and we go through the same speech. I wait until the following Monday, July 26^th. They finally decide I am able to sign a second 2 month lease. They state they will call me when my lease has been written up. August 2, I call back, they state they tried to call me to let me know that my lease is ready, but I supposedly gave them the wrong number. I go in to sign my lease, I double check the number they have for me, it is correct. Fast forward to August 19, 2010. The car I spoke about earlier is fixed and back in working order. I come home at 9pm to find the car gone. I call Smith Security to see if the car had been towed. They said it had not been. So I called 911 to report the car stolen. The 911 operator tells me the car had been towed. I call Smith again, and they have no record of the towing. I call the leasing office and leave a message since the office was closed. The next day by 10am, no return call. I call the leasing office and the agent explains to me that if the car (that is in working order and just recently back from being repaired from the car wreck) smelled of oil/​gas and was towed due to safety reason. There was no phone call to give me a heads up that the car was going to be towed. I am informed that if the car returns back on property, the car will be towed again. Meanwhile, the car is taken to a residence in Plano. Upon further inspection of the car, there is now a HUGE gas leak on the car that was not there prior to the car being towed from the parking lot at my apartment. There is a NEW puncture causing this leak. The next business day, I put in my 30 day notice. Thus ends my 10 years at The Village.

I lived in this quaint community off and on for a few years. While the apartments aren’t the nicest you really just can’t beat the prices. I never had any major issues and would definitely recommend the Hills or any other community at the Village to those who are looking to pinch a few pennies.
This complex could use more parking, but I never felt unsafe in the least bit and they are pet friendly which I find a plus. They offer 1, 2, & 3 bedrooms and also have washer/​dryer furnished in some units. They also require and provide renters insurance, which I find a great idea. It’s only an extra $ 20 or so a month and worth every penny not having to worry about your belongings.
The Village could be considered a college/​young adult community with tons of 20 somethings roaming about the sprawling property. It’s no surprise considering it’s close to SMU and it has tons of amenities to partake in.

I’ve been living here for about 3 or 4 years now (I can never remember), and I haven’t had any BAD experiences. I haven’t really had any GOOD ones, either, but I’d rather have that than tons of bad experiences.
A year or so ago, my apartment-​rented washing machine flooded my apartment. Thank goodness my BFF was over, or else I would have lost it — he kept me pretty calm and we ended up laughing about the whole thing. I was impressed with how quickly maintenance came out to fix the problem, and they gave me a card to use at the laundry rooms on-​site so I wouldn’t have to pay.
This past winter, my boyfriend and I moved in together, and needed a new apartment to accomodate both of us. Turns out there was a really sweet deal on a 2 bedroom, for only $ 50 more than what I was paying for a 1-​bedroom. They were having trouble renting it out, and so I got the good deal. They had a requirement, that the apartment be moved into within a month. I had to break my lease, but they waived the fee they would normally associate with it. They also locked in the rate as long as they could. My only problem is that my mom and I took care of the lease, my boyfriend was busy out looking for work during this time. Even though I told them repeatedly that my boyfriend would be living there, when someone called security because we were making too much noise (NOT LIKE THAT, pervs), and they found out he was here, they required us to sign a NEW lease, to put him on it. I was pretty upset that this wasn’t done when we moved in, and that we had to pay another application fee for him and all that. But alas, such is life, I guess.