Urban Uptown Realty

My company relocated me to Dallas recently. After an unpleasant experience with the agent «recommended «by my company, i decided to do apartment search by myself. I called couple apartments locating places before i called this one, turns out this one is the best. Ruben is my agent, most of the time we communicated from emails and phone, he is very professional and friendly. Since I only have one day to decide where i’m going to lease, once i got in town we met in his office than he drove me to 8 different apartments he recommended in different area. I have to say, totally worth it, not just i found a perfect apartment (awesome location, brand new buildings and inside my price range!!!), he also told me a lot about Dallas, where to hangout, where to eat… All my co-​works were surprised i knew so much about Dallas now.
Highly recommend urbanuptown!!!

I called this company because I was relocating from California to Texas and I worked with Ruben Bravo! This guy was so amazing and patient with me. I told him exactly what I was looking for and he found me the perfect home within days. This guy really understands the Dallas Market and knows what’s going on in the housing industry. I was so blessed to have done business with him and am now living in my new place in Turtle Creek in which I love. I would recommend Ruben to anyone who’s looking for a new place to call home because he’s the BEST that Dallas has to offer!

Ruben has helped me find great apartments for two years in a row! He knows what’s around uptown and is very familiar with all of the communities and what they have to offer. He will do his best to find the best apartment for you and your specific needs.
I highly recommend urban uptown, they are super friendly and helpful!
Oh yes, I failed to mention that they pay for part of your move! A++

I would highly recommend Urban Uptown to anyone looking to relocate. They were the most helpful, patient and knowledgable company. Every question I had, no matter how many, were answered promptly and professionally. Moving from a large home in the Park Cities, I was reluctant that I would ever be able to find anything to meet my needs. They asked all the right questions to find what I needed, and patiently worked to recommend only the places that met my specific list of needs. I now live in a building that I would have never been able to find on my own, with more amenities than I ever expected. Ruben did all the research without my help, found my unit and I never even saw inside it until after I signed the lease. I was completely overwhelmed when I walked inside and am truly happier than I’ve ever been in Dallas. He followed up on every text and phone call that I sent, during and after business hours — and always with a happy attitude. The furniture movers he connected me with, also did an outstanding, job, wrapping all the furniture properly and worked fast and efficiently, delivering everything perfectly and setting it up. They worked with great attitudes and made adjustments to ensure everything checked out perfect before they finished.
If you are looking for a realtor, I recommend them to anyone. I know if I decide to make another move, they have earned my business for the future. I will recommend them to anyone I know.
Thanks again Urban Uptown Realtors!

NEVER again will I use this company. I tried using them on two different occasions. The first time I was moving from Victory Park to Uptown. I had viewed a few properties on my own but it became so time consuming I decided to reach out to this company to give me a hand. I had four months before my lease ended. Im a planner so I wanted to look at places and get an idea for current market rate (yes i know it fluctuates) at the current time. The agent at this company told me it was ridiculous to look right now because I wasnt getting a logical idea for pricing and openings for when Id actually be moving. Id already established that I didnt care. If I found a place I liked I was willing to pay more or downsize if that be the case. I was bothered by this agents response so I used a different company and found a great place.
I decided to move to a larger apartment in uptown. I decided to give this company a second try. My mom always told me to give people a second chance before you write them off. I dont even have words to describe the agent Ruben that attempted to help me. I explained to him that the list of apartments he sent me were apartments Id already visited on my own and that his prices didnt match up to theirs. He basically pulled what was off their website and sent it to me. Any idiot can do that! I went into a few apartments before contacting him to see what they could offer and the amounts offered were different than what he told me later. His excuse was «prices change daily.» Ok sure. Then why are you quoting me at a higher price each day than these properties? I can call them and they still quote me at a lower price. My other complaint is that his list was very minimal. He didnt list all properties in uptown. I did better on my own driving up and down McKinney. I told him I found a place on my own and I appreciated his attempt but I wouldnt be needing him anymore. He emailed me back asking if I would put him down as the referral person. Im sorry what!!! You want me to put you down as the person who reffered me when you arent even the one who found the apartment!!! I dont think so! Why should you make money off of me for doing less work than what me as the client did?
A few months later I received annoying emails from him that were clearly mass emails asking to use him and refer him. There was no opt out option so I emailed asking to be removed. I got no response back. I kept getting these emails. So I replied again asking to be removed from his mailing list. I got a nasty email back saying he didnt know why i wasnt removed and he’d love to remove me immediately. Awesome! So Im removed right? NOPE! I received another email! I finally reported him to the FCC for failure to provide an opt out link and for repeatedly emailing after request to stop. I still received emails for months till one day they all of a sudden stopped! Thank heavens!
I will never use this company again and I do not encourage using them. if you’re looking for an apartment in uptown go by word of mouth or drive up and down McKinney and the side streets!

These guys helped me find a beautiful apartment in uptown on short notice, and I got a $ 100 check and a great rental special. I’ll definitely be back next time i’m apartment hunting. Thanks so much!