US Post Office

It’s not like you really have a choice when it comes to which post office delivers your mail… I digress.
I have NEVER had trouble receiving packages via USPS until I moved to my current apartment community. Receiving packages now is an absolute nightmare. The front office here does not accept packages for residents but has given the post office access to the community to deliver mail, only they basically flat out refuse to deliver. They won’t attempt to deliver whatsoever, then mark the package as «No secure location available» or «Business closed».
I’ve even stopped the carrier and asked him where my package was as he was delivering mail. He lied to my face and said he didn’t have my package, and lied and said that a second carrier was coming to deliver packages. Huge surprise, an hour later my package that was «Out for Delivery» all day suddenly showed an attempt to deliver/​notice left. (No notice was left, by the way.)
They keep blaming my apartment community but their job is to deliver the mail, not make excuses.

Don’t be so hard on the downtown post office.
I’ve been here actually quite a few times and haven’t had a problem. Yes, there will be line sometimes but for the most part it moves quickly.
The staff is limited and I don’t believe it’s their fault. They are very helpful and have saved me money.
The p.o. boxes are cheaper here however the access times are limited to the weekdays only.
You can actually enter in the door with the Ervay Street apartments awning over it. For the longest I didn’t think I could and always walked to the opposite side. Oh well, more calories burned.

Stood in line for over an hour. Rang the Dutch food service 5 – 6 times. Only for the guy to tell me he the supervisor did not want to talk to me. Seriously?! So rude!

There are pretty much zero qualities that are acceptable at this post office. There’s a dispute with my apartment complex in which they won’t accept our USPS packages at our front office, but the post office’s response to this is unacceptable. They choose to not only not deliver our packages to our complex at all, but fail to notify us that a package was even available for delivery. It’s only by virtue of tracking numbers that we are even aware of our arrivals because THIS POST OFFICE DOES NOT INFORM YOU OF FAILED DELIVERY ATTEMPTS!
If I didn’t have the tracking number I would have never known of the failed delivery, and at this point all the tracking number does is tell me to reference a notification slip that I never received. This isn’t the first time it’s happened either as I’ve had failed packages before that I just didn’t happen to have the tracking number for. This post office is full of either lazy employees or liars and I really expect more than this from our postal system. This is downright UNRELIABLE!
I think the worst part is is that they refuse to acknowledge this problem at the post office. I have talked to them about this problem and I’ve just been told that there’s a dispute with the complex, but all guidelines are being followed. I disagree as this isn’t the first time I’ve ‘had no packages’ and they ‘can’t figure out’ why I might not have packages.

Currently standing in line to pick up a package and it’s been 20+ minutes and no one has come to the door to help the 10+ people standing in line. The USPS employees at this location are rude and could care less but they are getting paid for everyone else to stand waiting.

If I could do zero I would. Only one person during lunch hour… I understand it can happen is slow areas, but in the heart of downtown really? The lady there had a wonderful attitude when asking questions… Just the icing on the horrible cake. USPS is just going down the hill. This isn’t the first, and probably won’t be the last, horrible encounter I have with USPS as it seems all of them have been the worst now.
Oh, the lady did help retape my box, but only after she gave me grief about not having it done completely before hand. So there was one tiny sliver of kindness, sort of.

Great post office with friendly staff! Their is a coffee shop inside also. Only bad part is in downtown Dallas.

This is an unusually small (and close to being eliminated?) post office in downtown Dallas. It’s in the same building as Hospitality Sweet, but at the other end of the long hallway. The building is historic and worth a visit inside for the art and architecture.
I’ve sent many packages from this location with nary a problem. The lines are short, the staff does its job, and I’m good. It’s not the happiest or surliest USPS staff I’ve ever met. Like most post offices, the hours are business hours, which only helps if you work nearby.
The no dogs sign is an interesting message, as the apartments in the upper floors allow dogs. Sooo, I’d recommend avoiding the artificial turf areas around the building.

Pretty much the worst Post Office I’ve ever been to…
Completely understaffed with morons at the helm.
This is a sad glimpse into the reality of the decline of USPS…

Worst. Post Office. Ever.
We live next door to this post office and although it’s in a beautiful building, the employees are the worst. Almost every person I’ve dealt with there has a bad attitude. Today I went in to mail something and the guy acted like I was inconveniencing him by being there. We switched apartments but stayed in the same building and tried to have our mail forwarded and didn’t get any mail for two months. They never could explain what happened and said it probably all got returned back to the senders. They tried to blame me and said I’d entered the wrong date for forwarding but luckily I had my forward confirmation showing that wasn’t the case. This place is a nightmare. Use UPS or fed ex if at all possible.

I love this old post office. When you walk in it is like stepping back in time. I live close by so I have never attempted parking here thankfully. The women I have dealt with that work here are very friendly and helpful. The only thing that slows up the line is if some idiot doesn’t know how to properly package a shipment, which is not the fault of the post office.

At this point, I don’t think anyone can have high expectations for post office employees. Or many people paid by the government.
I think this office is very cute & historic looking, but like a old bank or jail… I am able to walk to this location. I would imagine parking would be a nightmare and just plain stupid to attempt. I went right before lunch and no one was there. It did take me a minute to figure out where the door was because on street level there is just a sign for apartments, but when I looked higher up on the building it said post office. So, I was the only one there. I had a letter and a manual I needed to send. I figured the manual needed to go in a box because it was small but not small enough to go through the envelope feeder. So I asked the lady if a box was the best. She said «oh no a regular envelope will be fine» So I questioned her and she reassured me it would be ok… well 2 days later it was returned to me to be re-​packaged… so much for that. So to sum up, average usps service: slow, confusing, inconvenient, received wrong information and just a hassle.

I have to agree with the previous reviewer. This post office is the worst location I’ve ever been to. The clerks take their sweet ass time to retrieve one letter/​box from the back. Once in a while you get the guy that looks like the Bud Light delivery guy and he’s pretty quick, but the others, forget about it, we’re at the mercy of their slow ass. It’s as if they went on their smoke break and realized they have a line to attend to.
Dont get some dumb ass that’s not prepared with his postage or his box is not wrapped right. That’s another 10 minute delay because the slow clerk has to show the dumb customer how to package it right.
Today, I had two small packages to ship out… they were labeled, taped, and ready to go. The line started to get long and the slow ass clerk wants to strike a conversation with the customers. COME ON! REALLY? You see there’s a 10+ person line and this idiot wants to converse. Then you have the idiot customer who just stood in that line replying back.
There’s not much we can do to improve their syrup-​style motion. We’re at their mercy since they have to stand in their little boring booth for eight hours and they dont give a shit about our precious time.
If anyone reading this and knows someone at that location, tell them to move their big ass a little faster next time.

Maybe half of why I give such a poor rating is because of the postal service period, but here goes…
I keep getting certified mail… that the mail man doesn’t have the decency to try and see if I am home. I mean, we may as well save the mail man some time because I am obviously not standing by my mailbox down the hallway all day.
Now that we have that out of the way… hours of operation are 830 – 5 all of which which conveniently fit INSIDE of MY work hours. I’m sorry, 830 ISH. Try about 8:40 and the clerk took his sweet time even after he saw the line of customers with no regard that he should have been helping us a long time ago. I had one customer in front of me (who also had an issue with the mailman delivering mail, although his wasn’t certified) and the clerk left for TWENTY MINUTES. The customer in front of me claimed that the pile the clerk brought back couldn’t have been everything and the clerk responded (oh, and I do quote), «Yeah, right!» I claim bad customer service and it wasn’t even to me!
Now, parking. I happened to find a meter this time but last time I conveniently found a lot three blocks away for $ 7! That was after I drove around for 20 minutes, construction included. And the meter parking… I foolishly thought 20 minutes was enough to sign for a letter, it wasn’t.
Sarcasm intended. Avoid this like the plague if you can. It probably would have been easier to contact the sender to have them mail it again.